Field Operations Manager _ Healthcare Industry

Job Description

Position: Field Supervisor Working Days: 25 days per month Travel: 15-20 outstation days per month from the base location Salary: ₹30,000 - ₹45,000 per month CTC Locations: Hyderabad, (Taking care of South Region) Position Overview: The Field Supervisor is pivotal in managing field operations and ensuring that company processes are effectively implemented across multiple regions. This role requires substantial travel, strategic coordination, and comprehensive oversight to uphold high service standards and ensure exceptional customer satisfaction. The ideal candidate will possess robust organizational, communication, and leadership skills. Key Responsibilities: Field Tours and Oversight: Conduct regular field visits to monitor and support operations. Ensure that field staff comply with company policies and procedures. Provide on-site guidance to enhance operational performance and efficiency. Tour Planning and Coordination: Create and manage schedules for field visits. Coordinate with local teams and stakeholders to ensure smooth operations and resolve any logistical issues that may arise. Reporting and Performance Monitoring: Prepare and review reports on field activities, performance metrics, and key performance indicators (KPIs). Track and assess field operations' effectiveness, providing management insights and recommendations. Escalation Management: Address and resolve operational issues and escalations promptly. Serve as the primary point of contact for field-related concerns, ensuring timely and effective resolution to minimize operational disruptions. SOP Implementation and Supervision: Oversee the consistent application of Standard Operating Procedures (SOPs) across all field operations. Monitor adherence to SOPs and recommend updates or improvements as necessary. Market Analysis and Improvement: Conduct market analysis to identify trends, opportunities, and areas for improvement. Collaborate with management to develop and implement strategies to enhance service delivery and operational effectiveness based on market insights. Qualifications: Proven experience in a supervisory or managerial role within a field-based or operational environment. Exceptional organizational and planning skills with the ability to handle multiple priorities efficiently. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse teams and stakeholders. Demonstrated leadership abilities, including the capacity to motivate and guide team members. Flexibility and willingness to travel extensively as required by the role. Proficiency in using relevant software and tools for reporting and analysis. Education and Experience: Bachelor’s degree in business administration, Management, or a related field (preferred). Relevant experience in field operations or a similar supervisory role is highly desirable. Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Schedule: Day shift Fixed shift Application Question(s): How soon are you available to join? Do you have experience in handling field operations with a pharmaceutical company? This profile involves travelling cities (South Region), will you be comfortable ? This profile involves travelling all the time , would you be comfortable? What is your current and expected salary ? Experience: total work: 2 years (Required) Location: Hyderabad, Telangana (Required) Willingness to travel: 75% (Required) Work Location: In person Application Deadline: 24/05/2025