Field Operation Manager

As the Operations Manager at BatteryPool, your role will involve overseeing the daily operations of battery-swapping stations across multiple locations. You will be responsible for ensuring seamless functionality and service delivery by recruiting, training, and supervising field staff. Your focus will be on fostering a culture of excellence and continuous improvement within the team. Key Responsibilities: - Manage the daily operations of battery-swapping stations, ensuring seamless functionality and service delivery. - Recruit, train, and supervise field staff to maintain operational excellence. - Implement and monitor quality control processes to ensure reliability and safety. - Develop and execute operational strategies to expand the service network and enhance efficiency. - Oversee the operational budget, ensuring cost-effective resource allocation. - Ensure compliance with local regulations, industry standards, and company policies. - Collaborate with the customer support team to address operational issues promptly. - Use data-driven insights to monitor performance metrics and implement corrective actions. - Work closely with engineering, product development, and sales teams to align operational activities with business objectives. About Company: BatteryPool, established in 2018, aims to drive mass adoption of electric mobility in India through technology-driven battery charging infrastructure. The company offers 2W EV owners a charged-battery-as-a-service using innovative retailing business models and patent-pending technology. As the Operations Manager at BatteryPool, your role will involve overseeing the daily operations of battery-swapping stations across multiple locations. You will be responsible for ensuring seamless functionality and service delivery by recruiting, training, and supervising field staff. Your focus will be on fostering a culture of excellence and continuous improvement within the team. Key Responsibilities: - Manage the daily operations of battery-swapping stations, ensuring seamless functionality and service delivery. - Recruit, train, and supervise field staff to maintain operational excellence. - Implement and monitor quality control processes to ensure reliability and safety. - Develop and execute operational strategies to expand the service network and enhance efficiency. - Oversee the operational budget, ensuring cost-effective resource allocation. - Ensure compliance with local regulations, industry standards, and company policies. - Collaborate with the customer support team to address operational issues promptly. - Use data-driven insights to monitor performance metrics and implement corrective actions. - Work closely with engineering, product development, and sales teams to align operational activities with business objectives. About Company: BatteryPool, established in 2018, aims to drive mass adoption of electric mobility in India through technology-driven battery charging infrastructure. The company offers 2W EV owners a charged-battery-as-a-service using innovative retailing business models and patent-pending technology.