Field Credit Officer

Job Description

Job Title: Field Collection Officer Working Days: 5 Days Working Education: Undergraduate and Graduate – Both can apply Experience: Freshers are welcome Location: Sector 62, Noida, Uttar Pradesh Roles and Responsibilities: Visit customers at their registered addresses for payment collections. Follow up on overdue payments and encourage timely settlements. Educate customers on outstanding amounts, due dates, and payment options. Submit daily visit reports and update the system with collection status. Ensure all collections are handled ethically and within company guidelines. Collect customer feedback and report any service-related issues faced in the field. Coordinate with the customer care and backend teams for support or escalations. Verify customer documents or addresses as part of the collection process. Handle basic customer queries on billing and guide them through payment procedures. Achieve assigned field visit and recovery targets on a regular basis. Ensure proper documentation of collections and issue receipts where applicable. Maintain a professional and courteous approach during all customer interactions. Job Types: Full-time, Fresher Pay: Up to ₹28,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Application Question(s): English How much do you rate your English Communication Skill out of 10? What's your current in-hand salary? What's your total experience in Voice Related roles ? Are you ok with Sales role with Higher incentives ? Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person