Field Credit Officer

Job Description – Credit Officer (Microfinance Industry)

Position: Credit Officer
Age Limit: Below 30 years
Qualification: Any Degree / ITI
Location: Branch Level (Field Operations)
Department: Operations

Key Responsibilities:1. Client Sourcing & Group Formation

• Identify and source potential clients within the assigned area.
• Conduct village/area surveys to identify eligible women clients for Joint Liability Groups (JLG).
• Form groups and conduct CGT (Compulsory Group Training) as per company guidelines.

2. Field Verification

• Visit clients' households and business locations for field-level verification (FOCPV).
• Assess client business, income stability, repayment capacity, and loan purpose.

3. Loan Processing

• Collect required documents from clients and ensure KYC accuracy.
• Submit complete application forms to branch for loan proposal processing.
• Support credit appraisal by sharing correct field information.

4. Loan Disbursement

• Coordinate with branch team during loan disbursement.
• Ensure clients receive loan amounts safely and understand repayment norms.

5. Collection & Recovery

• Ensure timely weekly/monthly repayment collection from clients.
• Maintain 100% on-time collection and zero overdue.
• Follow up with overdue clients and execute recovery procedures ethically.

6. Portfolio Management

• Monitor assigned centers/groups regularly.
• Maintain quality portfolio with minimal PAR/NPA.
• Update branch manager about field issues, client behaviour, and operational risks.

7. Documentation & Reporting

• Maintain field diary, visit planner, and daily reports.
• Ensure accuracy in attendance, route plan, and client-level updates.
• Submit daily collection sheets and MIS updates to the branch.

8. Compliance & Process Adherence

• Follow all MFI operational policies, lending norms, and RBI guidelines.
• Ensure transparency, ethical field behaviour, and proper customer communication.
• Avoid deviations in client selection, loan utilization, or documentation.

Skills Required:

• Good communication and interpersonal skills.
• Basic numerical and record-keeping ability.
• Two-wheeler driving ability preferred (valid license).
• Willingness to travel extensively for fieldwork.
• Ability to handle clients and group meetings effectively.

Additional Requirements:

• Age: Below 30 years (strict compliance).
• Qualification: Any Degree or ITI (minimum).
• Candidates from local area/village preferred.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person