F&B Operations Head - Chandigarh Region

In this role at AJA, a fast-growing health-forward food brand, you will be the F&B Operations Head responsible for optimizing the operations of three outlets in Chandigarh Tricity. Your hands-on leadership, analytical skills, and knowledge of restaurant operations will be crucial in ensuring high-performing teams and guest experiences. **Key Responsibilities:** - Oversee daily operations across 3 outlets (Chandigarh, Panchkula, Mohali) - Ensure consistent guest experience, quality, hygiene, and service standards - Lead and manage outlet managers, supervisors, and staff across shifts - Drive P&L responsibility by managing costs, increasing efficiency, and optimizing labor - Execute SOPs for service, kitchen coordination, cleaning, and audits - Monitor food cost, wastage, vendor quality, and inventory accuracy - Analyze sales, footfall, customer feedback, and share insights with leadership - Support new initiatives like menu rollouts, delivery innovations, or store formats - Foster a positive, accountable, and growth-driven team culture - Coordinate with CEO, central kitchen, finance, and marketing teams **Requirements:** - 4-8 years of experience in F&B operations (multi-outlet or unit head roles preferred) - Strong team leadership and training skills - Sound understanding of restaurant metrics: COGS, labor %, SOPs, audits - Ability to balance strategy with on-ground hustle - Excellent communication, problem-solving, and people skills - Experience with healthy food/QSR/hospitality brands is a plus - Based in or willing to relocate to Chandigarh Tricity If you join AJA, you will be part of a young, purpose-driven team working in a brand that combines wellness, food, and design. Moreover, you will have the opportunity to grow into a regional or national leadership role in a culture of ownership, speed, and innovation.,