F&B Executive

An F&B (Food & Beverage) Executive in the hospitality industry is responsible for overseeing the daily operations of a restaurant, hotel, or similar establishment's food and beverage service. This role involves managing staff, ensuring quality and consistency in service, handling customer feedback, and maintaining high standards of hygiene and safety. Ultimately, the F&B Executive strives to enhance customer satisfaction and contribute to the establishment's profitability. Here's a more detailed breakdown of the responsibilities:Operational Management:

• Directing and coordinating daily food and beverage operations:This includes managing everything from breakfast service to dinner service, ensuring smooth and efficient operations.
• Overseeing staff:This involves hiring, training, scheduling, and performance evaluation of all F&B staff, including servers, bartenders, and kitchen staff.
• Ensuring quality and consistency:Maintaining high standards for food preparation, presentation, and service to meet customer expectations.
• Handling customer feedback:Addressing customer complaints and resolving issues promptly and effectively to maintain customer satisfaction.
• Managing inventory and supplies:Monitoring inventory levels, ordering supplies, and ensuring proper storage to minimize waste and maintain adequate stock.
• Controlling costs:Analyzing financial data, identifying areas for cost reduction, and implementing strategies to improve profitability without compromising service quality.

Staff Management and Development:

• Leading and motivating the F&B team:Providing guidance, support, and training to staff to enhance their skills and foster a positive work environment.
• Developing and implementing service standards:Creating and enforcing service protocols to ensure consistent and efficient service delivery.
• Conducting staff training and development:Providing ongoing training to improve staff performance and ensure they are up-to-date on the latest service techniques and industry trends.

Customer Service:

• Ensuring guest satisfaction: Creating a welcoming and enjoyable dining experience for all guests.
• Addressing guest inquiries and requests: Handling guest needs and concerns promptly and professionally.
• Developing and implementing strategies to enhance guest experience: Finding ways to exceed guest expectations and create memorable dining experiences.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Morning shift

Work Location: In person