Supervising all front office personnel and ensuring proper completion of all front office duties. Directing and coordinating the activities of the front desk, reservations, guest services, and telephone areas. Preparing monthly reports and budget for front office department. Handling guest inquiries and complaints. Assisting with reservations and check-ins. Creating staff schedules. Sorting mail. Willingness to assist Office Manager, and owners other staff when needed. Willingness to provide incredible customer service to visitors and clients. Must have excellent Multi-Tasking/ organizational Skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Housekeeper Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Assisting guests when necessary. Keeping the linen room stocked. Properly cleaning upholstered furniture. Housekeeper Requirements: Ability to manage your time efficiently. Work well unsupervised. Ability to lift at least 25 pounds. Handle basic maintenance and cleaning. High school diploma. Ability to maintain a professional appearance and interact positively with hotel guests. Hard worker. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person
A social media manager's job is to plan, implement, and oversee an organization's social media strategy. Their responsibilities include: Creating content Social media managers create content for social media campaigns, including written, video, and visual content. They also adapt content for different social media channels and audiences. Managing social media channels Social media managers manage the day-to-day handling of social media channels, such as Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, Snapchat, Tumblr, and YouTube. Analyzing performance metrics Social media managers analyze performance metrics to measure the success of their social media strategy. Interacting with audiences Social media managers interact with audiences to build brand awareness and customer loyalty. Strategizing Social media managers strategize and plan, including creating content for current social media campaigns or planning out new strategies. Social media managers need a blend of creative flair, strategic thinking, and technical proficiency across various social media platforms. They also need to be thorough, pay attention to detail, and have excellent verbal communication skills. Many employers prefer a bachelor's degree for a social media manager role. Typical degrees required include journalism, communications, marketing, or public relations. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Evening shift Morning shift Rotational shift Work Location: In person
Supervising all front office personnel and ensuring proper completion of all front office duties. Directing and coordinating the activities of the front desk, reservations, guest services, and telephone areas. Preparing monthly reports and budget for front office department. Handling guest inquiries and complaints. Assisting with reservations and check-ins. Creating staff schedules. Sorting mail. Willingness to assist Office Manager, and owners other staff when needed. Willingness to provide incredible customer service to visitors and clients. Must have excellent Multi-Tasking/ organizational Skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
A hotel reservation manager oversees all aspects of the reservation process, including handling incoming inquiries, managing bookings, confirming reservations, and resolving issues, ensuring accuracy, efficiency, and compliance with hotel policies while maximizing revenue through strategic room allocation and rate management, often collaborating with sales and marketing teams to optimize booking strategies. Key responsibilities of a hotel reservation manager: Managing reservations: Processing all incoming reservation requests via phone, email, online booking platforms, providing information on room availability, rates, packages, and amenities. Revenue optimization: Monitoring booking pace, analyzing market trends, adjusting room rates based on demand to maximize revenue potential. Guest communication: Addressing guest inquiries, confirming reservation details, handling special requests, and resolving any booking issues. Team leadership: Supervising reservation agents, assigning tasks, coaching staff on customer service standards, and ensuring team efficiency. Reporting and analysis: Generating reports on reservation data, identifying trends, and providing insights to management for strategic decision-making. Sales and marketing collaboration: Working with sales teams to manage room blocks for group bookings, promoting special offers, and coordinating marketing initiatives to attract new guests. System management: Maintaining accurate room inventory on the property management system, updating rates and availability, ensuring system functionality. Guest loyalty programs: Managing guest loyalty programs, recognizing frequent guests, and providing personalized booking experiences. Required skills for a hotel reservation manager: Excellent communication skills: Ability to interact effectively with guests, both verbally and in writing, to understand their needs and provide clear information. Strong customer service orientation: Commitment to providing exceptional customer service to ensure guest satisfaction. Sales and negotiation skills: Ability to sell room packages, manage rate strategies, and negotiate with potential guests. Analytical skills: Understanding and interpreting reservation data to make informed decisions regarding pricing and room allocation. Proficiency in reservation systems: Expertise in using hotel property management systems to manage bookings and access guest information. Leadership and team management abilities: Ability to motivate and supervise a team of reservation agents Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person
Tasks and duties Maintaining the grounds, including watering, weeding and mowing lawns. Maintaining equipment, including minor repairs to fixtures and fittings. Cleaning the building common areas including mopping and sweeping the front entrance, maintaining driveways, footpaths, stairwells, corridors and letterboxes, and removing rubbish. Handling emergency after hours calls. Providing monthly reports to stakeholders. Coordinating contractors and tradespeople. Conducting property inspections. Undertaking compliance audits and asset inspections. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Night shift Experience: total work: 3 years (Required) Work Location: In person
Tasks and duties Maintaining the grounds, including watering, weeding and mowing lawns. Maintaining equipment, including minor repairs to fixtures and fittings. Cleaning the building common areas including mopping and sweeping the front entrance, maintaining driveways, footpaths, stairwells, corridors and letterboxes, and removing rubbish. Handling emergency after hours calls. Providing monthly reports to stakeholders. Coordinating contractors and tradespeople. Conducting property inspections. Undertaking compliance audits and asset inspections. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Night shift Experience: total work: 3 years (Required) Work Location: In person
Experience: 8 to 15 years Key Responsibilities: Sales Strategy & Execution: Develop and implement sales plans and strategies to meet or exceed sales targets, focusing on maximizing revenue and market share. Client Relationship Management: Identify and cultivate relationships with existing and potential clients, including corporate clients, travel agencies, and event organizers. Lead Generation & Sales: Actively seek out new business opportunities through networking, cold calling, and social media. Negotiation & Contract Management: Negotiate and finalize sales contracts, ensuring they align with the hotel's financial goals and client needs. Client Meetings & Presentations: Conduct sales calls, site inspections, client presentations, and hotel familiarization visits. Event Coordination: Manage and coordinate hotel event bookings, ensuring seamless execution and client satisfaction. Sales Reporting & Analysis: Track and report on sales performance metrics, providing regular updates to management. Collaboration: Work closely with other hotel departments (e.g., marketing, operations, revenue management) to align sales efforts and maximize revenue. Customer Service: Ensure exceptional customer service throughout the sales process and beyond, fostering long-term relationships. Market Research: Stay informed about market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell hotel services to maximize revenue. Skills & Qualifications: Sales Experience: Proven experience in sales, preferably within the hospitality industry. Communication Skills: Excellent written and verbal communication skills, including strong presentation skills. Negotiation Skills: Ability to negotiate effectively and close deals. Customer Relationship Management: Strong skills in building and maintaining client relationships. Time Management: Ability to manage multiple accounts and prioritize tasks effectively. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the sales process. Teamwork: Ability to collaborate effectively with other departments and team members. Knowledge of Hotel Operations: Understanding of hotel operations and revenue management principles. Proficiency in Sales Technologies: Experience with CRM systems and other sales-related software. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9766207299
An F&B (Food & Beverage) Executive in the hospitality industry is responsible for overseeing the daily operations of a restaurant, hotel, or similar establishment's food and beverage service. This role involves managing staff, ensuring quality and consistency in service, handling customer feedback, and maintaining high standards of hygiene and safety. Ultimately, the F&B Executive strives to enhance customer satisfaction and contribute to the establishment's profitability. Here's a more detailed breakdown of the responsibilities:Operational Management: Directing and coordinating daily food and beverage operations: This includes managing everything from breakfast service to dinner service, ensuring smooth and efficient operations. Overseeing staff: This involves hiring, training, scheduling, and performance evaluation of all F&B staff, including servers, bartenders, and kitchen staff. Ensuring quality and consistency: Maintaining high standards for food preparation, presentation, and service to meet customer expectations. Handling customer feedback: Addressing customer complaints and resolving issues promptly and effectively to maintain customer satisfaction. Managing inventory and supplies: Monitoring inventory levels, ordering supplies, and ensuring proper storage to minimize waste and maintain adequate stock. Controlling costs: Analyzing financial data, identifying areas for cost reduction, and implementing strategies to improve profitability without compromising service quality. Staff Management and Development: Leading and motivating the F&B team: Providing guidance, support, and training to staff to enhance their skills and foster a positive work environment. Developing and implementing service standards: Creating and enforcing service protocols to ensure consistent and efficient service delivery. Conducting staff training and development: Providing ongoing training to improve staff performance and ensure they are up-to-date on the latest service techniques and industry trends. Customer Service: Ensuring guest satisfaction: Creating a welcoming and enjoyable dining experience for all guests. Addressing guest inquiries and requests: Handling guest needs and concerns promptly and professionally. Developing and implementing strategies to enhance guest experience: Finding ways to exceed guest expectations and create memorable dining experiences. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Work Location: In person
Experience: 8 to 15 years Key Responsibilities: Sales Strategy & Execution: Develop and implement sales plans and strategies to meet or exceed sales targets, focusing on maximizing revenue and market share. Client Relationship Management: Identify and cultivate relationships with existing and potential clients, including corporate clients, travel agencies, and event organizers. Lead Generation & Sales: Actively seek out new business opportunities through networking, cold calling, and social media. Negotiation & Contract Management: Negotiate and finalize sales contracts, ensuring they align with the hotel's financial goals and client needs. Client Meetings & Presentations: Conduct sales calls, site inspections, client presentations, and hotel familiarization visits. Event Coordination: Manage and coordinate hotel event bookings, ensuring seamless execution and client satisfaction. Sales Reporting & Analysis: Track and report on sales performance metrics, providing regular updates to management. Collaboration: Work closely with other hotel departments (e.g., marketing, operations, revenue management) to align sales efforts and maximize revenue. Customer Service: Ensure exceptional customer service throughout the sales process and beyond, fostering long-term relationships. Market Research: Stay informed about market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell hotel services to maximize revenue. Skills & Qualifications: Sales Experience: Proven experience in sales, preferably within the hospitality industry. Communication Skills: Excellent written and verbal communication skills, including strong presentation skills. Negotiation Skills: Ability to negotiate effectively and close deals. Customer Relationship Management: Strong skills in building and maintaining client relationships. Time Management: Ability to manage multiple accounts and prioritize tasks effectively. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the sales process. Teamwork: Ability to collaborate effectively with other departments and team members. Knowledge of Hotel Operations: Understanding of hotel operations and revenue management principles. Proficiency in Sales Technologies: Experience with CRM systems and other sales-related software. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person
Welcome guests : Greet guests when they arrive and depart, and make them feel comfortable Handle concerns : Respond to guest questions, needs, and complaints in a timely and professional manner Provide information : Share information about the hotel, city, and attractions Manage reservations : Make and confirm reservations, and allocate rooms to arriving guests Collect feedback : Ask guests for feedback about their stay, and record their likes and dislikes Maintain records : Keep track of room rates, promotions, and guest folios Coordinate with housekeeping : Work with housekeeping to clear rooms Perform cashier duties : Collect payments from guests and agents Oversee VIP guests : Check on VIP reservations and arrivals Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
A hotel reservation manager oversees all aspects of the reservation process, including handling incoming inquiries, managing bookings, confirming reservations, and resolving issues, ensuring accuracy, efficiency, and compliance with hotel policies while maximizing revenue through strategic room allocation and rate management, often collaborating with sales and marketing teams to optimize booking strategies. Key responsibilities of a hotel reservation manager: Managing reservations: Processing all incoming reservation requests via phone, email, online booking platforms, providing information on room availability, rates, packages, and amenities. Revenue optimization: Monitoring booking pace, analyzing market trends, adjusting room rates based on demand to maximize revenue potential. Guest communication: Addressing guest inquiries, confirming reservation details, handling special requests, and resolving any booking issues. Team leadership: Supervising reservation agents, assigning tasks, coaching staff on customer service standards, and ensuring team efficiency. Reporting and analysis: Generating reports on reservation data, identifying trends, and providing insights to management for strategic decision-making. Sales and marketing collaboration: Working with sales teams to manage room blocks for group bookings, promoting special offers, and coordinating marketing initiatives to attract new guests. System management: Maintaining accurate room inventory on the property management system, updating rates and availability, ensuring system functionality. Guest loyalty programs: Managing guest loyalty programs, recognizing frequent guests, and providing personalized booking experiences. Required skills for a hotel reservation manager: Excellent communication skills: Ability to interact effectively with guests, both verbally and in writing, to understand their needs and provide clear information. Strong customer service orientation: Commitment to providing exceptional customer service to ensure guest satisfaction. Sales and negotiation skills: Ability to sell room packages, manage rate strategies, and negotiate with potential guests. Analytical skills: Understanding and interpreting reservation data to make informed decisions regarding pricing and room allocation. Proficiency in reservation systems: Expertise in using hotel property management systems to manage bookings and access guest information. Leadership and team management abilities: Ability to motivate and supervise a team of reservation agents Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Welcome guests : Greet guests when they arrive and depart, and make them feel comfortable Handle concerns : Respond to guest questions, needs, and complaints in a timely and professional manner Provide information : Share information about the hotel, city, and attractions Manage reservations : Make and confirm reservations, and allocate rooms to arriving guests Collect feedback : Ask guests for feedback about their stay, and record their likes and dislikes Maintain records : Keep track of room rates, promotions, and guest folios Coordinate with housekeeping : Work with housekeeping to clear rooms Perform cashier duties : Collect payments from guests and agents Oversee VIP guests : Check on VIP reservations and arrivals Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Experience: 8 to 15 years Key Responsibilities: Sales Strategy & Execution: Develop and implement sales plans and strategies to meet or exceed sales targets, focusing on maximizing revenue and market share. Client Relationship Management: Identify and cultivate relationships with existing and potential clients, including corporate clients, travel agencies, and event organizers. Lead Generation & Sales: Actively seek out new business opportunities through networking, cold calling, and social media. Negotiation & Contract Management: Negotiate and finalize sales contracts, ensuring they align with the hotel's financial goals and client needs. Client Meetings & Presentations: Conduct sales calls, site inspections, client presentations, and hotel familiarization visits. Event Coordination: Manage and coordinate hotel event bookings, ensuring seamless execution and client satisfaction. Sales Reporting & Analysis: Track and report on sales performance metrics, providing regular updates to management. Collaboration: Work closely with other hotel departments (e.g., marketing, operations, revenue management) to align sales efforts and maximize revenue. Customer Service: Ensure exceptional customer service throughout the sales process and beyond, fostering long-term relationships. Market Research: Stay informed about market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell hotel services to maximize revenue. Skills & Qualifications: Sales Experience: Proven experience in sales, preferably within the hospitality industry. Communication Skills: Excellent written and verbal communication skills, including strong presentation skills. Negotiation Skills: Ability to negotiate effectively and close deals. Customer Relationship Management: Strong skills in building and maintaining client relationships. Time Management: Ability to manage multiple accounts and prioritize tasks effectively. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the sales process. Teamwork: Ability to collaborate effectively with other departments and team members. Knowledge of Hotel Operations: Understanding of hotel operations and revenue management principles. Proficiency in Sales Technologies: Experience with CRM systems and other sales-related software. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person
Cold Kitchen Chef / Garde Manger Full-Time On-site We’re looking for someone who is willing to do whatever it takes to create great food and new culinary experiences. If you believe in delighting customers, have high standards and are resourceful, we want to hear from you. You will: Prepare cold dishes, salads, hors d'oeuvres, and buffet items according to the company's recipes and standards. Ensure all food items are prepared and stored in accordance with food safety regulations and company standards. Maintain a clean and organised work area at all times. Ensure that all food items are presented in an attractive and visually appealing manner. Work closely with other chefs and kitchen staff to ensure efficient and timely service. Coordinate with sales representatives and clients to ensure their specific needs and requests are met. Assist with menu planning and development as required. Train and mentor junior kitchen staff as required. Monitor inventory levels and place orders for supplies as needed. Assist with kitchen operations as needed, including preparation, cooking, and cleaning. Keep a sanitized and orderly environment in the kitchen. Ensure all food and other items are stored properly. Check the quality of ingredients. Monitor stock and place orders when there are shortages. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
EXPERIENCE: At least 10-15 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager. JOB DESCRIPTION The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures. GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel, as per the Organizational chart. Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate. Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. Prepare a monthly financial reporting for the owners and stake holders. Draw up plans and budget (revenues, costs, etc.) for the owners. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services. Act as a final decision maker in hiring a key staffs. Coordination with HOD's for the execution of all activities and functions. Overseeing and managing all departments and working closely with department heads on a daily basis. Manage and develop the Hotel Executive team to ensure career progression and development. Be accountable for responsibilities of department heads and take ownership of all guest complaints. Provide effective leadership to hotel team members. Lead in all aspects of business planning. Respond to audits to ensure continual improvement is achieved. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Assisting in residential sales as and when required and development with strong sales prospects. Responsible for safeguarding the quality of operations both (internal & external audits). Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Work Location: In person