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9 Job openings at Dia Hotels And Homes
Front Office Executive

Panaji, Goa

0 - 1 years

INR 0.15 - 0.2 Lacs P.A.

Work from Office

Full Time

Supervising all front office personnel and ensuring proper completion of all front office duties. Directing and coordinating the activities of the front desk, reservations, guest services, and telephone areas. Preparing monthly reports and budget for front office department. Handling guest inquiries and complaints. Assisting with reservations and check-ins. Creating staff schedules. Sorting mail. Willingness to assist Office Manager, and owners other staff when needed. Willingness to provide incredible customer service to visitors and clients. Must have excellent Multi-Tasking/ organizational Skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Housekeeping Associate

Calangute, Goa

0 - 1 years

INR 0.1 - 0.15 Lacs P.A.

Work from Office

Full Time

Housekeeper Responsibilities: Keeping facilities and common areas clean and maintained. Vacuuming, sweeping, and mopping floors. Cleaning and stocking restrooms. Cleaning up spills with appropriate equipment. Notifying managers of necessary repairs. Collecting and disposing of trash. Assisting guests when necessary. Keeping the linen room stocked. Properly cleaning upholstered furniture. Housekeeper Requirements: Ability to manage your time efficiently. Work well unsupervised. Ability to lift at least 25 pounds. Handle basic maintenance and cleaning. High school diploma. Ability to maintain a professional appearance and interact positively with hotel guests. Hard worker. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Experience: Housekeeping: 1 year (Preferred) total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Social Media Manager

Goa

0 years

INR 0.2 - 0.25 Lacs P.A.

On-site

Full Time

A social media manager's job is to plan, implement, and oversee an organization's social media strategy. Their responsibilities include: Creating content Social media managers create content for social media campaigns, including written, video, and visual content. They also adapt content for different social media channels and audiences. Managing social media channels Social media managers manage the day-to-day handling of social media channels, such as Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, Snapchat, Tumblr, and YouTube. Analyzing performance metrics Social media managers analyze performance metrics to measure the success of their social media strategy. Interacting with audiences Social media managers interact with audiences to build brand awareness and customer loyalty. Strategizing Social media managers strategize and plan, including creating content for current social media campaigns or planning out new strategies. Social media managers need a blend of creative flair, strategic thinking, and technical proficiency across various social media platforms. They also need to be thorough, pay attention to detail, and have excellent verbal communication skills. Many employers prefer a bachelor's degree for a social media manager role. Typical degrees required include journalism, communications, marketing, or public relations. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Evening shift Morning shift Rotational shift Work Location: In person

Front Office Executive

Panaji

1 years

INR 1.8 - 2.4 Lacs P.A.

On-site

Full Time

Supervising all front office personnel and ensuring proper completion of all front office duties. Directing and coordinating the activities of the front desk, reservations, guest services, and telephone areas. Preparing monthly reports and budget for front office department. Handling guest inquiries and complaints. Assisting with reservations and check-ins. Creating staff schedules. Sorting mail. Willingness to assist Office Manager, and owners other staff when needed. Willingness to provide incredible customer service to visitors and clients. Must have excellent Multi-Tasking/ organizational Skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Reservation Manager

Goa

0 years

INR 3.6 - 4.8 Lacs P.A.

On-site

Full Time

A hotel reservation manager oversees all aspects of the reservation process, including handling incoming inquiries, managing bookings, confirming reservations, and resolving issues, ensuring accuracy, efficiency, and compliance with hotel policies while maximizing revenue through strategic room allocation and rate management, often collaborating with sales and marketing teams to optimize booking strategies. Key responsibilities of a hotel reservation manager: Managing reservations: Processing all incoming reservation requests via phone, email, online booking platforms, providing information on room availability, rates, packages, and amenities. Revenue optimization: Monitoring booking pace, analyzing market trends, adjusting room rates based on demand to maximize revenue potential. Guest communication: Addressing guest inquiries, confirming reservation details, handling special requests, and resolving any booking issues. Team leadership: Supervising reservation agents, assigning tasks, coaching staff on customer service standards, and ensuring team efficiency. Reporting and analysis: Generating reports on reservation data, identifying trends, and providing insights to management for strategic decision-making. Sales and marketing collaboration: Working with sales teams to manage room blocks for group bookings, promoting special offers, and coordinating marketing initiatives to attract new guests. System management: Maintaining accurate room inventory on the property management system, updating rates and availability, ensuring system functionality. Guest loyalty programs: Managing guest loyalty programs, recognizing frequent guests, and providing personalized booking experiences. Required skills for a hotel reservation manager: Excellent communication skills: Ability to interact effectively with guests, both verbally and in writing, to understand their needs and provide clear information. Strong customer service orientation: Commitment to providing exceptional customer service to ensure guest satisfaction. Sales and negotiation skills: Ability to sell room packages, manage rate strategies, and negotiate with potential guests. Analytical skills: Understanding and interpreting reservation data to make informed decisions regarding pricing and room allocation. Proficiency in reservation systems: Expertise in using hotel property management systems to manage bookings and access guest information. Leadership and team management abilities: Ability to motivate and supervise a team of reservation agents Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Work Location: In person

Caretaker/Cleaner Villa

Panaji, Goa

3 years

INR 1.2 - 1.8 Lacs P.A.

On-site

Full Time

Tasks and duties Maintaining the grounds, including watering, weeding and mowing lawns. Maintaining equipment, including minor repairs to fixtures and fittings. Cleaning the building common areas including mopping and sweeping the front entrance, maintaining driveways, footpaths, stairwells, corridors and letterboxes, and removing rubbish. Handling emergency after hours calls. Providing monthly reports to stakeholders. Coordinating contractors and tradespeople. Conducting property inspections. Undertaking compliance audits and asset inspections. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Night shift Experience: total work: 3 years (Required) Work Location: In person

Caretaker/Cleaner Villa

Panaji

3 years

INR 1.2 - 1.8 Lacs P.A.

On-site

Full Time

Tasks and duties Maintaining the grounds, including watering, weeding and mowing lawns. Maintaining equipment, including minor repairs to fixtures and fittings. Cleaning the building common areas including mopping and sweeping the front entrance, maintaining driveways, footpaths, stairwells, corridors and letterboxes, and removing rubbish. Handling emergency after hours calls. Providing monthly reports to stakeholders. Coordinating contractors and tradespeople. Conducting property inspections. Undertaking compliance audits and asset inspections. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Night shift Experience: total work: 3 years (Required) Work Location: In person

Sales Executive

Panaji

8 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

Experience: 8 to 15 years Key Responsibilities: Sales Strategy & Execution: Develop and implement sales plans and strategies to meet or exceed sales targets, focusing on maximizing revenue and market share. Client Relationship Management: Identify and cultivate relationships with existing and potential clients, including corporate clients, travel agencies, and event organizers. Lead Generation & Sales: Actively seek out new business opportunities through networking, cold calling, and social media. Negotiation & Contract Management: Negotiate and finalize sales contracts, ensuring they align with the hotel's financial goals and client needs. Client Meetings & Presentations: Conduct sales calls, site inspections, client presentations, and hotel familiarization visits. Event Coordination: Manage and coordinate hotel event bookings, ensuring seamless execution and client satisfaction. Sales Reporting & Analysis: Track and report on sales performance metrics, providing regular updates to management. Collaboration: Work closely with other hotel departments (e.g., marketing, operations, revenue management) to align sales efforts and maximize revenue. Customer Service: Ensure exceptional customer service throughout the sales process and beyond, fostering long-term relationships. Market Research: Stay informed about market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell hotel services to maximize revenue. Skills & Qualifications: Sales Experience: Proven experience in sales, preferably within the hospitality industry. Communication Skills: Excellent written and verbal communication skills, including strong presentation skills. Negotiation Skills: Ability to negotiate effectively and close deals. Customer Relationship Management: Strong skills in building and maintaining client relationships. Time Management: Ability to manage multiple accounts and prioritize tasks effectively. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the sales process. Teamwork: Ability to collaborate effectively with other departments and team members. Knowledge of Hotel Operations: Understanding of hotel operations and revenue management principles. Proficiency in Sales Technologies: Experience with CRM systems and other sales-related software. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9766207299

F&B Executive

Calangute

0 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

An F&B (Food & Beverage) Executive in the hospitality industry is responsible for overseeing the daily operations of a restaurant, hotel, or similar establishment's food and beverage service. This role involves managing staff, ensuring quality and consistency in service, handling customer feedback, and maintaining high standards of hygiene and safety. Ultimately, the F&B Executive strives to enhance customer satisfaction and contribute to the establishment's profitability. Here's a more detailed breakdown of the responsibilities:Operational Management: Directing and coordinating daily food and beverage operations: This includes managing everything from breakfast service to dinner service, ensuring smooth and efficient operations. Overseeing staff: This involves hiring, training, scheduling, and performance evaluation of all F&B staff, including servers, bartenders, and kitchen staff. Ensuring quality and consistency: Maintaining high standards for food preparation, presentation, and service to meet customer expectations. Handling customer feedback: Addressing customer complaints and resolving issues promptly and effectively to maintain customer satisfaction. Managing inventory and supplies: Monitoring inventory levels, ordering supplies, and ensuring proper storage to minimize waste and maintain adequate stock. Controlling costs: Analyzing financial data, identifying areas for cost reduction, and implementing strategies to improve profitability without compromising service quality. Staff Management and Development: Leading and motivating the F&B team: Providing guidance, support, and training to staff to enhance their skills and foster a positive work environment. Developing and implementing service standards: Creating and enforcing service protocols to ensure consistent and efficient service delivery. Conducting staff training and development: Providing ongoing training to improve staff performance and ensure they are up-to-date on the latest service techniques and industry trends. Customer Service: Ensuring guest satisfaction: Creating a welcoming and enjoyable dining experience for all guests. Addressing guest inquiries and requests: Handling guest needs and concerns promptly and professionally. Developing and implementing strategies to enhance guest experience: Finding ways to exceed guest expectations and create memorable dining experiences. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Fixed shift Morning shift Work Location: In person

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