Posted:16 hours ago|
Platform:
On-site
Full Time
Operations
· Assisting Executive – F&F/ Restaurant Manager for all the day to day operations in the F& B service
· Responsible for all the operations will be happening with all procedures and standards their outlets
· Oversee all the operations in the specified outlet
· Handling the guest without any complaints
· Assist and support the f&b service for service excellence
· Resolve guest and staffs concerns quickly and efficiently
Supervising
· Supervise the operations and team members trough out the service
· Guide the staff members for proper service and standards
· Responsible for daily reports to Sr. captains
· Responsible for the operations in the allotted outlets
Hygiene and safety
· Should have proper grooming and responsible for check the daily grooming of staff members
· Responsible for safety and hygiene part of staff members
· Should have awareness about hygiene in food service and importance of personal grooming also
Job knowledge
· Should have good and depth knowledge about food and presentation about food
· Should have wide knowledge about wine and other liquors
· Responsible for giving menu briefing and training the standards of service to staff members
· Should have experience in operating sales like WINHMS etc
General
· Responsible for overall sanitation , cleanliness and appearance of allotted f&b outlet
· Responsible for provide excellent guest service and all the guest concerns to met
· Must be familiar with current and upcoming details about the property
· Should have good communication skills and use only professional languages
· Motivating the team members and taking daily briefing to team members
· Co ordinate well with all other departments especially f&b production
· Assist Sr. captains/outlet manger for scheduling duty of team members and preparing weekly off
· Assist Sr. captain/ outlet manger for training of team members and monthly reports
· Responsible for monthly inventory and breakages
· Responsible for ensuring sufficient operating supplies like beverages and equipments like cutleries, crockery etc and transpiration if needed
· Must be work under pressure and long time
· Maintain the records of staff periodicals and operating costs
· Handling the guest complaints
· Effectively identify the problems in department and resolve the same
Job Types: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
Work Location: In person
Wonderla Resorts
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