F&B Captain

Job Title: Food & Beverage Captain

Department: Food & Beverage – Restaurant
Reports To: Restaurant Manager / F&B Supervisor
Location: Bandra & Andheri

Position Summary:

The Food & Beverage Captain is responsible for ensuring smooth day-to-day operations of the restaurant, with a hands-on approach to service. The role involves supporting service staff, maintaining high standards of hygiene and service, and delivering an exceptional guest experience at all times.

Key Responsibilities:

• Assist in the preparation of the restaurant for service, including table setups, cleanliness, and equipment checks.
• Greet guests professionally, assist with seating, and present menus.
• Take and process food and beverage orders accurately and efficiently.
• Serve food and beverages in accordance with established service standards.
• Monitor and maintain cleanliness and hygiene of the dining area at all times.
• Coordinate with the kitchen and bar to ensure timely and accurate service.
• Guide and support junior service staff during operations and assist during peak hours.
• Respond promptly to guest inquiries and resolve issues with professionalism and discretion.
• Maintain and restock service stations, cutlery, crockery, and glassware as required.
• Ensure compliance with food safety, hygiene, and sanitation protocols.
• Assist in closing duties, including clearing tables, resetting the dining area, and preparing for the next shift.

Skills and Competencies:

• Strong interpersonal and communication skills
• In-depth understanding of restaurant service operations
• Excellent customer service and guest handling abilities
• Ability to work under pressure in a fast-paced environment
• Attention to detail and high standards of cleanliness and service

Qualifications and Experience:

• Minimum Diploma or Certification in Hotel Management or Hospitality preferred
• 2-3 years of experience in food and beverage service, preferably in a restaurant or hotel
• Prior experience as a Senior Steward or Waiter with leadership responsibilities is desirable
• Working knowledge of POS systems and basic inventory handling is an advantage

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person