Fashion Associate

Designation: Fashion Associate

Reporting to – Lead Offline Retail

Salary – As per industry standard

Company: JW BRANDS PVT LTD

Brands: JOKER & WITCH (www.jokerandwitch.com) | TEEJH (www.teejh.com)

Location – Bangalore, India

Industry: Retail Apparel and Fashion

Employment Type: Full Time

ABOUT US

JOKER AND WITCH is a New-Age Watch & Jewellery brand for men & women, offering minimal, unique and trend-setting global styles at affordable prices. Our product designs are inspired by international trends, celebrity looks, and high street styles. TEEJH (www.teejh.com) is an Ethnic Jewelry brand fully owned by its sister concern JOKER AND WITCH (www.jokerandwitch.com) We are a start-up based out of Bangalore with an enthusiastic young team and are looking for candidates who are ambitious, problem solvers and most importantly, hungry for enormous learning.

Fashion Associate

About the Role:

The ideal candidate should be energetic, approachable, and customer-focused. As the face of our brand on the shop floor, you will welcome and engage customers, deliver exceptional service, recommend products that fit their needs. Play a key role in driving sales while maintaining brand standards in presentation and service.

Key Responsibilities:

· Engage with customers to understand their needs and recommend suitable products.

· Drive sales by providing excellent customer service and demonstrating strong product knowledge.

· Maintain store inventory levels and ensure merchandise is displayed in line with brand guidelines.

· Handle transactions, including payments and exchanges, while ensuring accuracy and efficiency.

· Resolve customer queries and complaints professionally to ensure customer satisfaction.

· Achieve individual and team sales targets while promoting brand loyalty and repeat business.

· Assist in store opening and closing activities, including cash reconciliation and daily reporting.

· Keep up-to-date with new products, promotions, and store policies.

· Maintain organization of the sales floor and stockroom.

Requirements:

· Excellent communication skills with a confident, customer-friendly personality

· Should have flair for customer service

· 0-1 year of retail sales experience in Watches, Jewelry, Fashion Accessories or similar categories. Freshers may also apply

· Background in Retail, Hospitality, or other customer-facing industries preferred

· Ability to work effectively in a fast-paced environment

· Proficient in MS Office (Excel & Word)

· Flexible and adaptable with working hours

· Bachelor’s Degree preferred

Please drop your resumes at hr@jokerandwitch.com