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Facility Executive- Soft Services

Facility Executive- Soft Services

JLL

8 - 12 years

0 Lacs

chennai tamil nadu

Posted:2 days ago| Platform: Shine logo

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Skills Required

client relationship management vendor management negotiation budget planning control team leadership coordination crisis management resolution technical understanding of building systems multitasking prioritization

Work Mode

On-site

Job Type

Full Time

Job Description

As a Facilities Executive specializing in Soft Services, your primary responsibility will be to effectively manage client interactions and establish strong relationships with clients. You will be in charge of overseeing contracts, service-level agreements (SLAs), and promptly addressing any client concerns. Additionally, you will be responsible for creating professional presentations, clear communications, and facility guidelines for clients. In terms of Facility Operations & Maintenance, you will conduct regular floor inspections, submit reports within specified timelines, and coordinate minor project works while tracking progress. You will also manage asset inventory, health checkups, and ensure timely completion of Planned Preventive Maintenance. Overseeing repair and maintenance activities, as well as coordinating with AMC vendors for prompt delivery, will also be part of your responsibilities. Access & Security Management will involve coordinating with the building team for visitor entries, resolving related issues promptly, ensuring smooth visitor check-in processes, and maintaining security procedures. Managing inward and outward material movement, including gate passes, will also fall under your purview. Resource & Inventory Management tasks will include monitoring and maintaining records for housekeeping, pantry, and stationery supplies, as well as ensuring the availability of first aid kits and managing lost-and-found records. Creating Purchase Orders in the TEP Oracle System, as well as verifying/uploading invoices, will also be part of your responsibilities. Compliance & Safety will be crucial, as you will need to ensure adherence to labor compliance, site procedures, building compliance, and landlord regulations. Timely uploading of all required documents in various systems and coordinating fire safety/fire drill training as per local Fire NOC authority norms will also be essential. Supporting audits and certificate renewals when necessary will be part of your duties. In terms of Employee Experience & Events, you will conduct office tours for new joiners, assist employees with workspace and resource-related requests, and plan and execute internal events in collaboration with internal teams and external vendors. You will also be responsible for managing the Front Desk and Help Desk, ensuring cleanliness and orderliness of common spaces, managing Help Desk/Service Now services, reporting Help Desk outputs to stakeholders, and addressing operational challenges. Qualifications for this role include a Bachelor's degree in Facility Management, Business Administration, or a related field, along with 8+ years of experience in facility management or a related role. Strong communication and interpersonal skills, proficiency in Microsoft Office suite and facility management software, knowledge of health and safety regulations, as well as excellent organizational and problem-solving abilities are also required. Key skills for this position include client relationship management, vendor management and negotiation, budget planning and control, team leadership and coordination, crisis management and resolution, technical understanding of building systems, and multitasking and prioritization abilities. This role demands a detail-oriented professional who can effectively manage multiple priorities, maintain strong client relationships, and ensure compliance with all relevant standards and procedures.,

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Facility Executive- Soft Services