Facility Executive - Soft Service

Role & responsibilities

Shift - Rotational Shift

A Soft Services Executive is typically responsible for managing non-technical services in a facility or buildingthese are services that improve the environment and experience for people using the space, rather than maintaining the infrastructure itself (which falls under hard services). Here's a breakdown of the typical job responsibilities for a Soft Services Executive:

Core Responsibilities:

Facility Cleanliness & Hygiene

Oversee housekeeping and janitorial services.

Ensure regular cleaning schedules are followed.

Conduct inspections and maintain hygiene standards.

Security & Safety Coordination

Manage or coordinate with security staff/vendors.

Ensure adherence to safety and emergency protocols.

Monitor visitor management systems.

Pest Control Management

Schedule routine pest control treatments.

Coordinate with pest control vendors.

Handle complaints related to pests and hygiene.

Monitor proper waste segregation and disposal.

Ensure compliance with local environmental regulations.

Supervise reception area and front desk staff.

Ensure professional visitor handling and record keeping.

Catering / Pantry Services

Oversee pantry and refreshment services.

Manage vendors and ensure quality control.