Responsible for producing and presenting food items to meet customer and client expectations and Sodexo
India standards as well as maintain and continuously improve the efficiency and profitability of the operation
Ensure that safety and hygiene policy is strictly followed at the site
Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality
Responsible for maintaining record of all hygiene related procedures, initiatives and incidents
Responsible for co-ordination with HSE Teams to implement the policy and process
Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time
Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department

Key Responsibilities

OperationsEnsure that all the service deliveries are carried out as per the terms andConditions agreed upon with the client
Initiate development of new menus, upgrade old menus and special eventMenusFood Tasting before Services
Develop new ideas for promotions, festivals and other special events
Plan the pre-preparation area to ensure that the items are processed according to the recipes
Consistently maintain standards of quality, cost, presentation, and flavor of foods
Organic Growth and Profitability
Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers
Sustain and build site profitability through timely analysis of reports andProvide solutions to counter any discrepancies
Cash and Debtors Management
Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents
Ensure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training
Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc
Ensure that all the HR processes and staff welfare activities areimplemented and carried out
Communication and Client RetentionStay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same
Ensure 100% client retentionWastage Control and Cost Management

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