Facilities Site Lead

Summary

Responsibilities

• Support Regional FM on Vendor management, budget, contracts and procurement
• Support Regional FM to establish process, practice and guidelines consistent with our worldwide offices
• Lead all workplace and Facility management activities for the Hyderabad office
• Responsibility for physical security, health and safety practices and procedures in compliance with local and headquarters
• Manage Food and beverage program including catering and kitchen supplies
• Manage housekeeping/FM contract as per established industry practices
• Space management as per headquarter guidance, policies and procedures
• Maintain SLAs and take ownership of the help tickets
• Guide team on all office services activities and ensure supplies are tracked for seamless operation
• Support major projects and lead minor projects
• Responsible for all facility-related communication to Hyderabad staff. This will include using Viva Engage share point, and building relationship with office leadership
  

Minimum Qualifications

• A bachelor's degree and 6 years of professional work experience is required.
  

Additional Qualifications

• Having strong hospitality industry background with expertise and experience in food and customer service domain
• 6 plus years of combined experience in hospitality with internaltional chains and Workplace management role with multinational/Global tech corporations
• Team Management - internal & contract staff
• Stakeholder management
• Certifications and trainings~ Facility Management, health and safety, Food and beverage
• A broad knowledge of Facility management systems including BMS, FAS, Security systems etc.,
• Proven track record in implementing best practices in the area of Facility and workplace management
• Vendor management, procurement process and market knowledge
• Managing internal customers to achieve a high level of satisfaction
• Facility systems including Service Now help and maintenance systems
• Excellent communication, written and verbal
• Excellent Reporting and analytical skills
• Proactive, detailed, organized, Problem-solving with rational approach
• Advanced MS Office, Power Bi