Facilities Manager (5+ Years)

Facilities Manager

Key Responsibilities

• Oversee day-to-day functioning of all hard services including

  MEP (Mechanical, Electrical, Plumbing), HVAC, DG, CCTV, Access Control, Fire & Safety Systems

  , and related infrastructure.
• Manage

  preventive and scheduled maintenance

  for all equipment and building systems, ensuring maximum uptime and asset life.
• Monitor vendors, AMC contracts, and service quality; ensure

  SLA adherence and premium service delivery

  .
• Conduct

  regular facility audits

  to maintain workplace hygiene, safety, and operational standards; ensure

  statutory and compliance adherence

  .
• Coordinate with

  landlords, building management teams, and external service partners

  for smooth daily operations and timely issue resolution.
• Manage breakdowns, emergencies, and escalations with minimal disruption to client operations; implement

  root-cause corrective actions

  .
• Maintain comprehensive

  facility MIS

  including energy usage, maintenance logs, incident reports, safety checklists, and cost records.
• Partner with the

  Client Experience team

  to deliver a proactive, hospitality-led workplace experience.
• Conduct

  new site audits

  and pre-handover quality checks as per defined guidelines before moving a site into operations.
• Hire, manage, and mentor a team of

  technicians and support staff

  , ensuring performance, training, and service standards are met consistently.

Required Skills & Experience

• 5+ years of experience in Facilities Management within

  managed offices, corporate parks, hospitality, commercial real estate, or similar environments

  .
• Strong technical expertise in

  building systems, MEP, hard services, safety, and compliance frameworks

  .
• Proven experience managing FM vendors, negotiating rate cards, handling AMCs, and driving SLA performance.
• Strong stakeholder management skills with the ability to handle crises, negotiate effectively, and communicate clearly and professionally.
  

Success Metrics (KPIs)

• Reduction in breakdowns and downtime

  with strong preventive maintenance execution.

• Cost optimization

  and vendor efficiency without compromising client experience.