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Jones Lang LaSalle (JLL)
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Facilities Executive-Soft Services

Facilities Executive-Soft Services

Jones Lang LaSalle (JLL)

2 - 5 years

4 - 5 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

housekeeping procurement hospitality team management hotel management staff management manager quality control investment management continuous improvement facility management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Overview

The Facility Executive - Soft Services is responsible for managing and overseeing all soft services operations at the site, ensuring high service quality, smooth daily functioning, and compliance with organizational standards. This role involves coordination with vendors, supervision of housekeeping teams, client interaction, and continuous improvement of service delivery.

Key Responsibilities 1. Housekeeping & Pantry Management

Oversee daily housekeeping operations to ensure cleanliness, hygiene, and upkeep of all office areas.
itor performance of housekeeping staff and service providers.
Ensure cleaning schedules, checklists, and SOPs are follo .
Supervise pantry operations and ensure timely service at all designated points.

2. Vendor & Staff Management

Coordinate with outsourced vendors for housekeeping, pantry, pest control, and other soft services.
itor attendance, deployment, grooming, and discipline of on-ground staff.
Conduct periodic training sessions and briefings for support staff.

3. Client & Stakeholder Coordination

Serve as the pri y point of contact for soft services-related issues.
Handle escalations effectively and ensure timely resolution.
Maintain strong relationships with clients, end users, and internal teams.

4. Quality Control & Compliance

Conduct routine inspections of all soft services areas and ensure adherence to company standards.
Ensure compliance with safety, hygiene, and statutory guidelines.
Implement continuous improvement initiatives for service excellence.

5. Administration & Reporting

Maintain logs, checklists, and daily/weekly/ thly reports.
Track consumables, cleaning material inventory, and initiate procurement when required.
Support audits and ensure complete documentation.

6. Event & Office Support

Coordinate support for meetings, events, and office activities.
Ensure arrangement of seating, housekeeping readiness, and hospitality setups.

Skills & Competencies

Strong communication and interpersonal skills
Team management and vendor handling
Problem-solving and ision-making
Attention to detail and quality-focused approach
Ability to work under pressure and multitask
Good knowledge of soft services SOPs and safety standards

Qualifications & Experience

Graduate in any discipline (Hotel Management preferred, but not mandatory)
2-5 years of experience in facility management or soft services operations
Experience in corporate/office environments preferred

For more information about how JLL processes your personal data, please view our Candi Privacy Statement .

For additional details please see our career site pages for each country.

For candi in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Facilities Executive-Soft Services