Wonderful Secondment or Fixed Term Opportunity for our *** Internal Colleagues ***
Facilities & Estates Co-ordinator/Administrator Primary Care
- Location: Base Central London, some travel may be expected across to other Primary Care Sites
- Hours: 40 hours per week. Monday To Friday
- Contract Type: Fixed Term (Covering Mat Leave ) January 2026
- Salary: £35,251 - £36,209 Depending on experience .
Facilities & Estates co-ordinator AdministratorThis is a hands-on, fast-paced administrative role that plays a key part in supporting the smooth running of GP practices within our primary care multisite network. The postholder will act as the central point of contact for all facilities-related issues, coordinating requests and ensuring timely responses from the Estates Team and external contractors.
Key Responsibilities
- Coordinate and manage incoming tickets and requests from GP practices relating to site facilities, maintenance, and equipment issues. (medical devices)
- Log all jobs and updates accurately on the internal facilities management system, ensuring clear and complete records are maintained.
- Assess and prioritise requests according to urgency, patient safety, and operational impact, escalating critical issues promptly.
- Schedule and book attendance for the Estates Team or external contractors, ensuring work is assigned to the correct personnel and completed within agreed timescales.
- Track progress and follow up on outstanding jobs, ensuring resolutions are communicated back to the requesting practice.
- Coordinate repair or replacement of faulty equipment, such as medical devices, lighting, furniture, and other essential site items.
- Support compliance and safety processes, ensuring maintenance activities align with health and safety standards and statutory requirements.
- Assist with purchasing and procurement of replacement parts, minor equipment, and supplies as directed.
- Prepare regular reports on maintenance requests, response times, and recurring issues for management review.
- Provide general administrative support to the Estates and Facilities Management team, including filing, documentation updates, and liaison with suppliers.
What You Will Bring
- Proven administrative or coordination experience, ideally in a facilities, estates, or healthcare setting. Excellent organisational and time management skills, with the ability to manage multiple requests simultaneously and prioritise effectively.
- Strong communication skills, both written and verbal, with the confidence to liaise with staff at all levels, including clinicians and contractors. High attention to detail and accuracy in data entry and record keeping. Competent in using Microsoft Office applications and database or ticketing systems.
- Ability to work independently while remaining a strong team player in a service-oriented environment. A proactive, problem-solving approach and willingness to take ownership of issues until resolved.
- Understanding of basic facilities management processes and health and safety awareness would be an advantage.
Why HCA Healthcare UK - Primary Care.HCA Healthcare UK owns and operates its own hospitals, GP practices, diagnostic and urgent care centres, and specialist clinics, providing world-class care across the UK.Part of the global HCA Healthcare network headquartered in Nashville, Tennessee, HCA has been a trusted leader in healthcare since 1968. We are specialists in complex care, offering advanced diagnostics, surgery, cancer treatment, maternity, and outpatient services, supported by physiotherapy, imaging, and rehabilitation.Our GP practices and healthcare centres deliver accessible, high-quality primary care, including consultations, chronic disease management, preventive screenings, and vaccinations all focused on continuity and long-term wellbeing.Through our Corporate Healthcare services, we also partner with organisations to deliver occupational health assessments, employee screenings, and wellness programmes that support workforce health and productivity.Joining HCA Healthcare UK means becoming part of a trusted, pioneering healthcare provider in a supportive, professional environment that values growth, clinical excellence, and making a meaningful difference in patients’ lives.Employee Benefits
Benefits
We believe that by caring for our employees, we empower them to deliver exceptional care for our patients. That’s why we offer a comprehensive range of flexible benefits, including:
- 25 days holiday each year (plus bank holidays), increasing with service — with the option to buy or sell leave
- Private healthcare insurance for treatment at our leading hospitals
- Private pension contribution that increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced maternity and paternity pay
- Corporate staff discounts across all HCA facilities, including maternity packages at The Portland Hospital
- A wide range of flexible health, protection, and lifestyle benefits
- Discounts with over 800 major retailers
Diversity, Equity, and Inclusion
Patients first. Colleagues always. That’s the philosophy behind our approach to diversity, equity, inclusion, and belonging. We believe healthcare is built on compassion and respect for both our patients and our people.We’re committed to creating a truly inclusive workplace where individual differences are celebrated, and everyone can thrive. We welcome applications from all backgrounds and are happy to discuss flexible working arrangements or reasonable adjustments throughout the recruitment process and in the workplace.APPLY THROUGH WORKDAY ON THE INTERNAL CAREERS HUBAdvert closes Monday 17th November
