F & B Service Associate

Company Description

Vibescapes is a boutique resort and villa management company committed to delivering immersive and affordable luxury getaways in Maharashtra’s most scenic locations, including Panchgani, Lonavala, Mulshi, and Karjat. Vibescapes aims to create unique and rejuvenating experiences by blending hospitality with nature’s serenity. The company offers comprehensive management services for property owners, covering staffing, sales, marketing, reservations, and maintenance. Vibescapes is dedicated to fostering connections with nature and delivering seamless, high-quality service to both its guests and partners.

Role Description

This is a full-time, on-site role for an F&B Service Associate located in Mulshi. The responsibilities include welcoming and assisting guests with food and beverage services, managing orders efficiently, maintaining cleanliness and hygiene in service areas, and ensuring an exceptional customer experience. You will collaborate with the kitchen team to ensure timely service and adherence to quality standards, while displaying professionalism and enthusiasm in guest interactions.

Qualifications

• Excellent customer service and interpersonal skills to ensure guest satisfaction and handle guest inquiries professionally.
• Experience in food and beverage service operations, including taking orders, serving, and ensuring accurate billing and payments.
• Familiarity with food safety and hygiene standards in an F&B service setting.
• Strong organizational and multitasking abilities to manage service during high-volume periods efficiently.
• Effective communication skills in English; knowledge of local languages is a plus.
• Prior experience in hospitality or F&B service is preferred but not mandatory.
• Proactive attitude, teamwork skills, and a commitment to ensuring operational excellence.