F & B Captain

Job Description

Key Responsibilities: Supervise and coordinate daily restaurant operations. Greet and seat guests, take orders, and ensure timely food and beverage service. Communicate effectively with kitchen staff to ensure accurate order preparation. Train, guide, and support junior waitstaff and new team members. Ensure all tables are set correctly and the dining area is clean and well-presented. Handle guest concerns or complaints professionally and escalate when necessary. Monitor service standards and suggest improvements to enhance guest satisfaction. Assist in stock checks and inventory control as needed. Ensure compliance with hygiene, health, and safety standards. Support billing and cash handling procedures during guest check-outs. Qualifications: Diploma in Hotel Management or related field is a plus. 1–3 years of experience in food and beverage service, preferably with leadership responsibilities. Good knowledge of food and beverage menus, service techniques, and guest service etiquette. Strong communication and interpersonal skills. Ability to lead and motivate a service team. Proficient in basic computer operations. Fluency in English; knowledge of other languages is an advantage. Presentable appearance and professional grooming standards. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability