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13.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Who are we? Trust isn’t a given, it needs to be built. And in a world where fraud is evolving faster than ever, trust must be safeguarded at every step. At IDfy, we make trust scalable. As an Integrated Identity Platform , we help businesses verify identities, detect fraud, and stay compliant—ensuring every interaction starts with confidence. Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of experience and 2 million verifications per day, we are pioneers in this industry. We do this through three interconnected platforms: Onboarding Platform - Our IDfy360 and Video Solutions make KYC and identity verification seamless, turning compliance into a frictionless experience. Fraud & Risk Management Platform - We stay ahead with CrimeCheck, RiskAI, and our Transaction Intelligence Platform - identifying synthetic identities, financial risks, and bad actors before they cause damage. Privacy & Data Governance Platform - With PRIVY, businesses can navigate evolving data protection laws with ease, ensuring security and transparency at every step. From opening a bank account to landing a job, from securing a loan to making a payment—IDfy is there, ensuring that trust is built, fraud is eliminated, and businesses can operate with confidence. About the Role We are looking for a seasoned Product Lead to drive strategic initiatives and lead the end-to-end development of fintech products in a dynamic, high-growth B2B environment. You will play a pivotal role in shaping 0-1 product vision, scaling 1-10 solutions, and solving complex problems in collaboration with cross-functional teams. What your day would look like - Own the product strategy and roadmap across one or more critical product areas, balancing short-term goals with long-term vision Lead the development of products from 0 to 1 and scale them from 1 to 10, with a strong focus on B2B fintech workflows Work closely with customers, partners, and internal stakeholders to deeply understand user problems and translate them into scalable solutions Manage end-to-end product lifecycle including discovery, prioritization, execution, and iteration Partner with engineering, design, marketing, sales, and customer success to ensure strong execution and successful delivery Use data, experimentation, and intuition to make thoughtful decisions quickly in a fast-paced environment Mentor junior product managers and contribute to growing the product culture in the organization You'll be a perfect match if you - 8–12 years of product management experience, with at least 6+ years in a principal or lead product role Proven experience in B2B product development with a focus on fintech, regtech, or financial platforms Strong track record of building and scaling products in 0-1 and 1-10 stages Excellent problem-solving skills and the ability to think strategically and execute methodically Experience working in fast-paced, iterative product environments Comfortable with ambiguity and capable of managing multiple priorities Exceptional communication, stakeholder management, and team leadership skills Technical depth to collaborate effectively with engineering teams MBA and engineering from Tier 1 institutes
Posted 2 weeks ago
1.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Pune office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #newdelhi #mumbai #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
1.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Gurgaon office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Hybrid working arrangement You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #newdelhi #gurgaon #gurugram #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
2.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
2.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
12.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Description – Senior Director, Product Operations, Product & Design Team, WNS Next Role As the Senior Director, Product Operations you will be the operational backbone of our product and design organization. You will drive cross-functional alignment, optimize product development processes and ensure that our products are delivered efficiently, ethically and at scale. You will work closely with cross-functional teams, including Product, Engineering, AI Research, and Go-To-Market teams, to streamline processes, optimize product launches, and drive continuous improvement. Reporting into the Chief Product and Design Officer you will ensure the teams involved in product development operate cohesively and efficiently, to drive the successful development and deployment of products. This role is essential for maintaining the alignment and momentum needed to achieve the product objectives. Responsibilities Operational Frameworks: Design and implement scalable product development operational frameworks across the product development lifecycle, from ideation, discovery and insights to planning and launches. Contribute to product roadmap creation to align development strategy and timelines. Cross-Functional Collaboration: Foster strong partnerships across Product, Engineering, Go-to-Market, and Support teams to align goals, and streamline communication. Drive adoption of best practices in development, experimentation, and product delivery. Release Management: Oversees releases, support GTM activities including ensuring relevant product materials are created and distributed to the right teams. Tooling & Infrastructure: Evaluate and implement tools for product road mapping, user feedback, experimentation, and analytics. Optimize internal systems for documentation, knowledge sharing, and decision tracking. Team Leadership: Build and lead a high-performing product operations team. Mentor junior team members and foster a culture of continuous improvement and operational excellence. Insights: Build and maintain systems for capturing product insights including customer feedback, competitive product insights, and industry trends. Leverage data visualization tools to monitor product metrics, understand customer feedback trends, and support product optimization. Product Planning: Develop and optimize planning processes and prioritization frameworks. Manage the ideas portal for the product and design team at WNS. Product Operations Strategy: Oversees the operational aspects of product and design team including resource planning, budgeting, and product performance tracking. Talent Development & Career Growth: Work with HR, learning & development team to influence and evolve career frameworks in alignment with organization goals and talent aspirations Skills & Experience: Have 12+ years of product operations and product management experience, preferably in a tech company. Proven track record of scaling product operations in a fast-paced, high growth environment. Deep understanding of AI/ ML product development cycles and associated challenges. Experience in designing and setting up product operations models that increase collaboration, foster innovation and speed to market. Excellent communication, facilitation and stakeholder management skills. With the ability to influence others without direct authority. Excellent relationship management skills. Experience with agile methodologies and product management tools (e.g., Jira, Confluence, Productboard, Ah-Ha etc). Problem solving mindset, with the ability to shape and steer organizational effectiveness and help cross-functional teams execute. Have proven experience working in a technical environment with cross-functional teams. Previous experience working on AI products and curiosity about the rapidly evolving AI landscape Strong analytical skills with experience in data-driven decision making MBA or bachelor’s degree in computer science, engineering, or a related field WNS
Posted 2 weeks ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. The Opportunity: Staff engineer is the key role in our technology organization working together with individual contributors and senior leadership. Our Lead engineers are heavily involved in the hiring and mentoring process and are the go-to people who design and implement new systems and components. We are looking for people who are passionate to take on more responsibility and driving major architectural changes in Agoda. It’s expected from you in this role as Staff engineer to push Agoda forward technically by adopting new technologies and setting higher standards. In this Role, you’ll get to: Maintain ownership and responsibility of mission critical systems Be hands on – build high volume platforms using cutting-edge technologies like React and GraphQL Mentor and coach other software engineers Be a major contributor to our agile and scrum practices Design and lead crucial technical projects and initiatives cross teams and departments Stay on the leading edge of technical know-how, industry trends and drive technical innovations What you’ll Need to Succeed: 8 years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc B.S. in Computer Science or quantitative field; M.S. preferred Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development Excellent HTML/CSS skills – you understand not only how to build the data, but how to make it look great too Excellent understanding of object-oriented JavaScript, TypeScript You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack Great communication and coordination skills Excellent analytical thinking and problem-solving skills You have a good command of the English language It’s Great if you have: Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc) Working Experience with Containers and Dockerization, also K8S is a plus Knowledge and hands on experience in CI/CD solutions would be a plus Strong experience in all aspects of client-side performance optimization, Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD Experience in multiple front-end platforms including iOS, Android, Web, and API services Have worked on an app or internet company that is at scale with large numbers of users and transactions per second Have experience in a data driven company with experience analyzing and working with Big Data Lead teams and greenfield projects solving large system problems Worked on global projects serving world markets with distributed data centers and localization of the front end and data This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. The Opportunity: As a Manager – Oracle Finance (FDA) , you will be a key member of our team, using your 5+ years of experience to design, implement, and manage systems and processes that drive our Finance functions. You’ll take on the role of System Owner for “Off The Shelf Systems,” working closely with Finance Operations, IT, Product, Legal, Partner Services, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. In This Role, You’ll Get to: Tech and Process Advisor: Participate in business discussions, providing expert insights from a finance perspective to ensure technology and processes meet user needs. Solution Implementer: Develop and configure off-the-shelf finance technology solutions that integrate smoothly with existing systems. Testing Contributor: Support testing phases to ensure that finance systems operate seamlessly with implemented solutions. System Evaluator: Regularly assess and improve finance systems and processes to enhance efficiency and effectiveness. Change Coordinator: Evaluate the impact of upstream changes on finance systems and reports, collaborating with tech and business teams to ensure smooth implementation. Issue Resolver: Act as a liaison between business and tech teams to analyze and resolve software or technical issues. Continuous Learner: Stay updated on accounting and tax developments, particularly within the travel industry, to ensure systems meet current and future needs. System Maintainer: Assist in the setup and maintenance of financial systems that drive business success while maintaining high user satisfaction. What You’ll Need to Succeed: Industry Experience: At least 5 years of experience in managing finance system projects and operations, especially within Oracle Fusion Finance systems, in the tech or e-commerce sectors. Finance Systems Knowledge: Solid understanding of multiple finance systems with a proven ability to apply this knowledge effectively. Stakeholder Management: Experience in managing and influencing stakeholders to align on project goals and outcomes. Educational Background: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus. Adaptability: Proven ability to thrive in fast-paced, dynamic environments, adapting to new challenges with ease. Vendor Management: Experience in managing vendor relationships to get the best outcomes while maintaining strong partnerships. Project Management: Capable of leading projects and initiatives involving Product, Tech, and Business teams, ensuring alignment and successful execution. Analytical Skills: Strong analytical and problem-solving skills, with a focus on delivering practical solutions. Detail-Oriented: High attention to detail with a commitment to continuous improvement and learning. Communication Skills: Excellent written and verbal communication skills, coupled with solid organizational and planning abilities. Dependability: Strong sense of urgency and results orientation, with a commitment to meeting goals and driving business value. It’s Great if You Have: Experience compliance and regulatory standards such( e.g. SOX, GRC, ITGC) Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A) Familiarity with project management methodologies (e.g., Agile, SDLC) Experience in data analytics or with Oracle Fusion ERP Knowledge of Robotic Process Automation (RPA) tools and other financial software. #bangkok#london#jakarta#phuket#singapore#hongkong#philippines#myanmar#newyork#chicago#boston#berlin#mexico#india#kualalampur#boston#mexico#spain#newdelhi#mumbai#dublin#berlin#mexico#costarica#singapore#indonesia Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. The Opportunity: As a Manager – Oracle Finance (FDA) , you will be a key member of our team, using your 5+ years of experience to design, implement, and manage systems and processes that drive our Finance functions. You’ll take on the role of System Owner for “Off The Shelf Systems,” working closely with Finance Operations, IT, Product, Legal, Partner Services, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. In This Role, You’ll Get to: Tech and Process Advisor: Participate in business discussions, providing expert insights from a finance perspective to ensure technology and processes meet user needs. Solution Implementer: Develop and configure off-the-shelf finance technology solutions that integrate smoothly with existing systems. Testing Contributor: Support testing phases to ensure that finance systems operate seamlessly with implemented solutions. System Evaluator: Regularly assess and improve finance systems and processes to enhance efficiency and effectiveness. Change Coordinator: Evaluate the impact of upstream changes on finance systems and reports, collaborating with tech and business teams to ensure smooth implementation. Issue Resolver: Act as a liaison between business and tech teams to analyze and resolve software or technical issues. Continuous Learner: Stay updated on accounting and tax developments, particularly within the travel industry, to ensure systems meet current and future needs. System Maintainer: Assist in the setup and maintenance of financial systems that drive business success while maintaining high user satisfaction. What You’ll Need to Succeed: Industry Experience: At least 5 years of experience in managing finance system projects and operations, especially within Oracle Fusion Finance systems, in the tech or e-commerce sectors. Finance Systems Knowledge: Solid understanding of multiple finance systems with a proven ability to apply this knowledge effectively. Stakeholder Management: Experience in managing and influencing stakeholders to align on project goals and outcomes. Educational Background: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus. Adaptability: Proven ability to thrive in fast-paced, dynamic environments, adapting to new challenges with ease. Vendor Management: Experience in managing vendor relationships to get the best outcomes while maintaining strong partnerships. Project Management: Capable of leading projects and initiatives involving Product, Tech, and Business teams, ensuring alignment and successful execution. Analytical Skills: Strong analytical and problem-solving skills, with a focus on delivering practical solutions. Detail-Oriented: High attention to detail with a commitment to continuous improvement and learning. Communication Skills: Excellent written and verbal communication skills, coupled with solid organizational and planning abilities. Dependability: Strong sense of urgency and results orientation, with a commitment to meeting goals and driving business value. It’s Great if You Have: Experience compliance and regulatory standards such( e.g. SOX, GRC, ITGC) Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A) Familiarity with project management methodologies (e.g., Agile, SDLC) Experience in data analytics or with Oracle Fusion ERP Knowledge of Robotic Process Automation (RPA) tools and other financial software. #bangkok#london#jakarta#phuket#singapore#hongkong#philippines#myanmar#newyork#chicago#boston#berlin#mexico#india#kualalampur#boston#mexico#spain#newdelhi#mumbai Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
11.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Bring Your Talent to Asia’s Tech Hub! Join Agoda in Bangkok as a Staff Software Engineer (Full Stack) Are you a seasoned developer ready to drive global impact? Join a diverse team of top engineers from 50+ countries at Agoda, right in the heart of vibrant Bangkok. We offer a world-class relocation package, genuine career growth, and an opportunity to architect systems that touch millions of users daily. Why Agoda & Why Bangkok? Truly International: Collaborate in a multicultural, English-speaking team with colleagues from every continent Global Impact, Cutting-Edge Problems: Design, build, and scale high-performance systems for a worldwide audience Bangkok Lifestyle: Dynamic city with excellent food, travel, and expat life, plus lower cost of living The Impact You’ll Make Lead full-stack architecture and system design for features used by millions of customers Own complex end-to-end systems and mentor high-performing teams Guide technical decisions across several squads, driving engineering excellence Collaborate with Product and Design to deliver cohesive, user-centered solutions What We’re Looking For 11+ years of experience in software engineering (web, backend, or full stack) Expertise in Java, Kotlin, .NET, and JavaScript/TypeScript plus frameworks like Node.js, React, etc Proven experience leading end-to-end architecture on high-traffic platforms Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems What We Offer Full Relocation and Onboarding Support: Visa sponsorship for you and your family Flights, settling-in allowance, and temporary housing Dedicated relocation and settling-in advisors Relocation buddy program and community events Family & Expat Benefits: Partner & children support (school search, legal, etc.) International health insurance Flexible home visit support Agoda Perks: Hybrid working (Bangkok HQ) Professional growth and learning budget Employee resource groups for every culture and background Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/ Agoda’s Engineering Blog: https://medium.com/agoda-engineering This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
11.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Shape the Future of Frontend at Agoda as a Staff Software Engineer in Bangkok Are you a visionary Front-End architect seeking a new adventure? Lead Agoda’s front end transformation and drive seamless experiences for millions. Join our multilingual, multicultural engineering team in Bangkok and make a global mark—with world-class relocation and family support. Why Agoda & Why Bangkok? Global Engineering, Global Impact: Join a high-energy, international team driving innovation across regions Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine English-First: Work and collaborate in English—no Thai required! Your Role & Impact Spearhead architecture and system design of Agoda’s next-gen front end systems Drive best-in-class performance, accessibility, and usability Mentor and subject-matter-expert for the FE engineering team Influence stakeholders in the Product and Business teams Set technical standards and ensure scalability What You’ll Bring 11+ years’ experience building and leading rich web applications at scale Deep mastery of JavaScript/TypeScript and modern frameworks (React, Next, Vue) Portfolio of building robust, high-performance SPA/SSR front ends and core web vitals Strong background in team leadership, system design, and stakeholder influence Bonus: Experience with A/B experimentation, international exposure, or travel/e-commerce products What We Offer Premium Relocation & Expat Support: Visa, flight & moving package for you and family Temporary housing, settling-in help, and expat community onboarding Spousal/partner and family adaptation support Unique Agoda Perks: International healthcare benefits Hybrid remote/Bangkok HQ model Learning and development budget, hackathons, and internal tech communities Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/ Agoda’s Engineering Blog: https://medium.com/agoda-engineering This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
4.0 - 5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Position: Performance Marketing Experience: 4-5 years Location: Ghitorni, New Delhi, Delhi 📌 Preferred Background Advertising Agency Are you a data-driven marketing maestro with a proven track record of turning campaigns into successes? Look no further! Ofactor Communication, a prominent ad agency in Delhi, is seeking an experienced Performance Marketer with 4-5 years of hands-on experience to join our dynamic team. If you're adept at decoding analytics, devising strategies that drive results, and thriving in a collaborative office environment, we're excited to hear from you. Responsibilities: Data-Driven Strategies: Devise and execute performance marketing strategies that align with clients' goals, focusing on maximizing ROI and achieving key metrics. Campaign Management: Plan, launch, and optimize paid advertising campaigns across various platforms, including PPC, social media, display, and more. Analytics Expertise: Dive into data to extract actionable insights, continuously monitoring campaign performance and refining strategies based on real-time feedback. Conversion Optimization: Develop and implement strategies to improve landing page performance, user experience, and conversion rates. Budget Allocation: Manage advertising budgets effectively, ensuring resources are distributed for maximum impact and cost-efficiency. A/B Testing: Conduct A/B tests to refine ad copy, visuals, and landing page elements for optimal results. Collaborative Approach: Work closely with our creative and content teams to align messaging, visuals, and strategy for cohesive campaigns. Stay Ahead: Keep a pulse on industry trends, emerging technologies, and digital marketing best practices to keep campaigns cutting-edge. Qualifications: A Bachelor's degree in Marketing, Business, or a related field (preferred). 4-5 years of proven experience in performance marketing, preferably within an agency environment. Proficiency in using marketing analytics tools and platforms to analyze data and derive insights. Demonstrated success in planning and executing paid campaigns across platforms such as Google Ads, Facebook Ads, etc. Strong understanding of conversion tracking, audience segmentation, and retargeting strategies. A/B testing and experimentation experience to optimize campaign performance. Excellent communication skills to collaborate effectively with cross-functional teams. Proven ability to manage multiple campaigns, budgets, and deadlines. Strategic thinking and problem-solving skills to adapt to changing campaign dynamics. Certifications in platforms like Google Ads or Facebook Blueprint (a plus). Knowledge of SEO and content marketing principles (a plus). Perks and Benefits: Competitive compensation package commensurate with your experience and skills. An opportunity to be part of a creative and collaborative environment in Delhi's vibrant marketing scene. Inspiring office space that fosters innovation and teamwork. Engaging projects for well-known clients that challenge and showcase your expertise. Professional growth opportunities, including industry networking events and skill enhancement programs. A diverse and inclusive company culture that values creativity, collaboration, and excellence. If you're a Performance Marketer who thrives on data, excels in strategy, and is ready to make a meaningful impact at Ofactor Communication in Delhi, we encourage you to apply. Join us in shaping campaigns that drive real results and redefine marketing excellence.
Posted 2 weeks ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About the Role We’re looking for a strategic and creative Head of Brand & Marketing to lead our marketing efforts, elevate brand presence, and drive business growth. In this pivotal role, you’ll craft and execute high-impact strategies, strengthen brand equity, and deepen customer engagement across channels. If you’re passionate about building brands that inspire, influence, and deliver results—this is your chance to lead with purpose and create lasting impact. Key Responsibilities - Brand & Marketing Strategy : Lead the development and execution of an integrated brand and marketing strategy that drives profitable, scalable growth and aligns with overarching business objectives Define and uphold a compelling brand identity across all customer touchpoints, strengthening brand recall through differentiated storytelling and high-impact campaigns Spearhead multichannel expansion, across D2C, E-commerce, Quick-commerce, marketplaces, influencers, YouTube, and more, ensuring strategic alignment of marketing budgets, creative direction, and channel objectives - Growth & Performance Marketing Own key growth metrics including ROAS, CAC (blended and channel-wise), conversion rate optimization (CRO), retention, and LTV, ensuring sustainable growth without over-reliance on paid media Drive topline revenue growth with a clear profitability focus, leveraging data to inform high-return campaigns and budget efficiency Strategically optimize website and ad performance through conversion rate improvement initiatives and full-funnel performance reviews Lead monthly offers, discounting and campaign strategy in sync with performance projections, inventory plans, and acquisition targets - Organic Growth & Channel Diversification Aggressively expand organic reach and conversions across existing social channels: Instagram, YouTube, Reddit, + strategies for platforms not already in use e.g. Twitter, meme marketing, offline Set sustainable strategies and systems for content creation, storytelling, community building, and platform-native engagement, with a focus on growth Refine and scale owned marketing channels and retention efforts, particularly email and WhatsApp, to reduce dependence on Meta and other high-cost paid platforms, positioning them as core revenue drivers Refine and oversee SEO strategy that improves visibility, relevance, and inbound traffic from high-intent audiences. - Influencer & Advocacy Marketing . Build and manage ROI-driven influencer partnerships with measurable revenue impact. Leverage UGC and engagement metrics to fuel brand trust, authenticity, and social validation. Customer Retention & Loyalty Strategy Design and grow customer loyalty, referral, and rewards programs to deepen retention and increase customer lifetime value Build a strong foundation of returning customers through personalized communication, lifecycle marketing, and thoughtful post-purchase journeys Earned Media & Brand Reputation Lead PR initiatives to amplify brand visibility through earned media coverage, industry features, and thought leadership Leverage media engagement, events, and strategic collaborations to drive organic awareness and credibility Analytics & Marketing KPIs Define, monitor, and continuously optimize all core marketing KPIs, ROAS, CAC, CRO, LTV, retention, and influencer ROI, ensuring all initiatives are data-driven and outcome-focused Translate performance data into insights into actionable plans, aligning marketing efforts with broader business goals and financial health Leadership & Cross-Functional Alignment Build and lead a high-performing marketing team, balancing the use of external agencies and internal expertise to ensure. accountability, creativity, cost efficiency, and exceptional execution. Collaborate closely with product/design and operations teams to drive alignment, prioritization, and delivery of strategic marketing initiatives. Foster a results-driven and data-informed culture of experimentation and continuous growth. Qualifications & Skills 10+ years of marketing leadership, ideally in personal care, beauty, or lifestyle sectors, with a strong track record of scaling brands in fast-growth markets Expertise across brand, digital, content, and performance marketing, balancing creativity with commercial results Proven ability to drive growth through data-led decisions and bold strategy Strong grasp of ROAS, CAC, retention, LTV, CRO, and organic growth, with a focus on actionable insights Visionary yet practical leader who inspires teams and fosters a culture of performance and collaboration Excellent communicator and storyteller, comfortable representing the brand internally and externally Skilled in navigating change, scaling channels, and building customer-first marketing strategies
Posted 2 weeks ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Pune office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #newdelhi #mumbai #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Pune office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #pune #mumbai #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email
Posted 2 weeks ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Oben: We’re building India’s most exciting electric motorcycle brand. Bold, urban, and unapologetically performance-first. Our flagship, the Rorr EZ, is made for city riders who demand style, power, and presence. Now we’re looking for a designer who brings that same energy to our social and brand marketing, someone who knows good design and knows how to move faster and smarter using AI. If you're the kind who explores what Midjourney can do before lunch and exports an After Effects reel before coffee, read on. What You’ll Do Create immersive, scroll-stopping designs for Oben’s social media - Instagram, YouTube, LinkedIn, X Design full-funnel brand marketing assets for product launches, influencer campaigns, offline activations, digital ads and emailers. Use AI tools like Midjourney, Runway, Firefly or ChatGPT to explore ideas, generate visual directions, iterate faster, and experiment more boldly Collaborate with content, video and performance teams to create cohesive stories with high visual impact Develop and evolve the brand’s visual identity from templates to typography, color to motion Bring motion into your work with basic animation, transitions, or direction for video editors Use AI not as a shortcut, but as a creativity multiplier concept exploration, mockups, and sometimes just breaking out of a creative block Keep an eye on visual, automotive and social trends, especially in the EV, mobility, and creator economy space. What We’re Looking For 2–4 years of experience in brand or social media design roles A strong portfolio across digital design and motion graphics — Instagram, YouTube, and LinkedIn especially Proficiency in design software (Adobe Creative Suite, Figma, etc.) plus a working knowledge of AI design tools (e.g. Midjourney, Firefly, Runway, Leonardo, etc.) Visual taste that’s bold, modern, and city-smart Someone who’s hands-on, self-driven, and excited to push both design and tech boundaries Bonus: You ride, you sketch bikes for fun, or you’ve built something cool using AI recently — tell us about it What You’ll Love A brand that’s not afraid of experimentation with both design and technology. Projects that span online and on-ground: from reels to retail, launch campaigns to live events A fast-moving team that values initiative, originality and speed over red tape. The chance to define what the future of EVs looks like in India and help it reach millions
Posted 2 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are seeking a hands-on and forward-thinking Principal or Lead Engineer with deep expertise in Java-based backend development and a strong grasp of Generative AI technologies . You will lead the design, development, and deployment of Gen AI-based solutions, working across data, ML engineering, and software engineering teams to integrate AI capabilities into our core platforms and client-facing products. Responsibilities Lead end-to-end architecture and implementation of Generative AI solutions integrated with Java-based applications Evaluate, fine-tune, and deploy foundational and LLM models (e.g., GPT, LLaMA, Claude, Gemini) for use cases such as code generation, summarization, intelligent assistants, etc. Collaborate with engineers and practice leads to identify and scope high-impact Gen AI use cases Build solutions based on AI models with engineers. Mentor and guide junior engineers and set technical direction across AI initiatives Build scalable APIs and microservices in Java/Spring Boot that interact with AI models Optimize performance and cost of AI solutions in production using prompt engineering, retrieval-augmented generation (RAG), caching, and model selection Contribute to AI model experimentation and evaluation pipelines (OpenAI, Hugging Face, LangChain, etc.) Drive adoption of Gen AI best practices (e.g., guardrails, ethical AI, observability, and feedback loops) Requirements Bachelor’s or Master’s degree in Computer Science, Engineering, or related field 10+ years of experience in Java/J2EE/Spring Boot and backend architecture 3+ years of experience working on ML/AI/Gen AI systems, including hands-on work with LLM APIs or open-source models Strong knowledge of modern Gen AI frameworks like LangChain, LlamaIndex, and Vector DBs (e.g., FAISS, Pinecone, Chroma) Experience integrating with LLMs via APIs (OpenAI, Azure OpenAI, Hugging Face) or self-hosted models Working knowledge of Python for AI model orchestration and prototyping Solid understanding of data pipelines, REST APIs, containerization (Docker, Kubernetes), and CI/CD workflows Experience with AWS, GCP, or Azure AI/ML services Nice to have Familiarity with prompt engineering and fine-tuning LLMs using techniques like LoRA or PEFT Experience building RAG-based chatbots, copilots, or AI-powered developer tools Contributions to AI communities, research, or open-source Gen AI projects Strong communication and stakeholder management skills
Posted 2 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Consultant, Advisors & Consulting Services, Strategy & Transformation-2 Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients’ needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Relevant client or internal stakeholder management experience Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Experience managing tasks or workstreams in a collaborative team environment with third parties Relevant industry expertise Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249263
Posted 2 weeks ago
8.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
Remote
Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone. Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission. Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month. Job Description As a Product Data Specialist at Assent, you will play a pivotal role in enabling informed product decisions by uncovering actionable insights across our platforms. You will be embedded within the product organization, collaborating closely with product managers, designers, operations, and other analysts to elevate our understanding of user behavior, product performance, and customer outcomes. You’ll work with a modern data and analytics stack that includes SQL, Pendo, Tableau, Salesforce, and Snowflake, enabling you to synthesize data from customer activity, in-app behavior, and business systems. Your day-to-day work will involve shaping and analyzing key product metrics (such as adoption, retention, engagement, and funnel progression), tracking the performance of new feature launches, evaluating onboarding and user journeys, and identifying opportunities to enhance product experience and value delivery. This role is suited for an experienced analyst who is eager to go beyond reporting, someone who thrives on solving complex puzzles, influencing product direction with insight, and driving a culture of curiosity, experimentation, and measurable impact. Key Requirements & Responsibilities Collect, clean, and organize data from multiple sources (Customer data, Engagement data, In-app data) to track key product metrics such as engagement, retention, and feature usage. Assist in building and maintaining dashboards and reports to provide real-time insights into product performance. Support senior analysts in analyzing data to understand user behavior and identify trends and patterns that influence product decisions. Collaborate with product managers & product designers to provide basic insights and data support for new feature launches, A/B testing, and user journey analysis. Assist in maintaining documentation of data processes, report templates, and test setups. Provide actionable insights with detailed business implications, and recommend optimal actions to stakeholders Qualifications We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications 3-4 years of experience in data analysis, product analytics, or a related field University, College and/or Post Graduate Certificate in a related field; Familiarity with SQL or willingness to learn, and basic knowledge of data visualization tools like Tableau or Google Data Studio. Excellent analytical problem solver and ambitious about applying data to solve problems. Enthusiastic about creating change and helping others through a result-driven, pragmatic and persuasive approach Curious, highly driven to learn and grow Ability to present data and its implications in a clear and concise manner to a non-technical audience Strong organizational and project management skills Superb interpersonal skills - you are able to establish great cross-functional relationships in a team environment with a diverse group of stakeholders Highly adaptable and flexible - you thrive in a fast-paced, dynamic business environment and deal well with ambiguity. Knowledge of Pendo and its use in tracking user engagement, product usage, and onboarding flows is an asset Additional Information Life at Assent Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more. Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more. Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives. Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start. At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs). Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success. If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.
Posted 2 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Consultant, Strategy & Transformation-1 Consultant – Strategy & Transformation Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Provide creative input on projects across a range of industries and problem statements Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Collaborate with Mastercard team to understand clients’ needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Team Collaboration & Culture Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Lead internal and client meetings, and contribute to project management Contribute to the firm's intellectual capital Receive mentorship from consulting leaders for professional growth and development Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Relevant client or internal stakeholder management experience Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Ability to identify problems, brainstorm and analyze answers, and implement the best solutions Experience managing tasks or workstreams in a collaborative team environment with third parties Relevant industry expertise Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-253448
Posted 2 weeks ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
💻 Position: Associate Director - New Initiatives 📍Location: Gurugram 🗓️ Working Days: Monday to Saturday 📌 Experience Required: 6+ years 🤝 Client: Leading Business School Role Overview We are looking for an entrepreneurial, forward-thinking professional to join our client as the Head of New Initiatives. This is a high-impact leadership role for someone who thrives on building from the ground up—identifying whitespace opportunities, launching new verticals, and driving innovation across the institution. You'll work directly with the Director’s Office to convert bold ideas into scalable, high-value programs and products. Key Responsibilities Opportunity Scouting: Identify new opportunities across education, technology, and industry collaborations that align with our client's long-term vision Initiative Launch: Lead end-to-end execution of new projects—market research, business case development, piloting, operations, and scaling. Cross-Functional Leadership: Collaborate with marketing, academics, admissions, and tech teams to bring initiatives to life. Strategic Partnerships: Forge partnerships with companies, universities, and startups to power new initiatives Innovation Culture: Drive a culture of experimentation and rapid iteration across the organization Requirements Bachelor’s degree required; MBA or equivalent is preferred 6-10 years of experience in strategy, entrepreneurship, strategic consulting roles Proven experience building something from scratch—either in startups, corporate innovation teams, or consulting Strong strategic thinking, analytical, and project management skills Exceptional communication and stakeholder management abilities Bias for action and comfort with ambiguity
Posted 2 weeks ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Us Attentive.ai is a leading provider of AI-powered automated takeoff software, tailored for the construction and landscaping industries. Our Automeasure software serves landscaping, snow removal, paving maintenance, and facilities maintenance businesses, helping them streamline operations through automation. Our Beam AI (ibeam.ai) product enables construction companies to enhance their estimating processes by automating the tedious task of quantification, driving greater efficiency and accuracy. Trusted by top contractors across the US and Canada, Attentive.ai is proudly supported by renowned investors, including Sequoia Surge, InfoEdge Ventures, and Vertex Ventures. Position Description As an Associate Product Manager for Beam AI, you will be at the forefront of transforming the construction industry through innovative AI-powered solutions. You will work closely with cross-functional teams including engineering, design, sales, and customer success to drive product development and deliver exceptional value to our construction industry customers. This role offers an excellent opportunity to learn and grow in product management while making a significant impact on a rapidly scaling product. Roles & Responsibilities Product Strategy & Roadmap Assist in defining and prioritizing the product roadmap based on customer needs, market trends, and business objectives Conduct market research and competitive analysis to identify opportunities for product improvements and new features Support the development of product requirements documents (PRDs) and user stories Customer & User Research Engage directly with construction industry customers to understand their pain points, workflows, and needs Conduct user interviews, surveys, and analyze usage data to gather insights Synthesize customer feedback into actionable product recommendations Create and maintain customer journey maps and user personas Cross-functional Collaboration Work closely with engineering teams to ensure timely and quality delivery of product features Partner with design teams to create intuitive user experiences that solve real construction industry problems Collaborate with sales and customer success teams to understand market feedback and support go-to-market strategies Coordinate with marketing on product positioning, messaging, and launch activities Data-Driven Decision Making Define and track key product metrics and KPIs to measure product success Analyze product usage data to identify improvement opportunities and validate hypotheses Create reports and presentations to communicate product performance to stakeholders Support A/B testing and experimentation initiatives Product Operations Manage product backlogs and prioritize features based on impact and effort Write clear and detailed user stories with acceptance criteria Participate in sprint planning, reviews, and retrospectives Document product features and maintain internal knowledge bases Industry Expertise Development Develop deep understanding of the construction estimation process and industry challenges Stay updated on construction technology trends and emerging AI capabilities Build relationships with industry experts and thought leaders Requirements & Qualifications Education & Experience Bachelor's and/or Master’s degree in Engineering, Computer Science, Business, Construction Management, or related field 2 years of experience in product management, consulting, or related roles Interest in or exposure to B2B SaaS products is a plus Knowledge of the construction industry or construction technology is advantageous but not required Experience with AI/ML products or platforms will be a big plus Technical Skills Strong analytical and problem-solving abilities with comfort working with data Basic understanding of software development processes and agile methodologies Proficiency in product management tools (JIRA, Confluence, or similar) Experience with data analysis tools (SQL, Excel, Google Analytics) is a plus Familiarity with AI/ML concepts is beneficial Core Competencies Customer Focus: Genuine interest in understanding and solving customer problems Communication: Excellent written and verbal communication skills with ability to present complex ideas clearly Collaboration: Strong interpersonal skills and ability to work effectively in cross-functional teams Analytical Thinking: Data-driven approach to decision making and problem solving Learning Agility: Curiosity and willingness to learn new technologies and industry domains quickly Ownership: Self-motivated with ability to manage multiple projects and meet deadlines Attention to Detail: Meticulous approach to documentation and requirement gathering
Posted 2 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's first possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool – End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. YubiCo.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Inviting applications for the role Senior Software Engineer - Backend About the role: About the team and Role The software Engineer team is responsible to develop a revolutionary finance marketplace product including the design, user experience and business logic to ensure that the product is easy-to-use, appealing and effective. Your broad knowledge with required skill set will make you a vital part of our new and growing team. Responsibilities Responsible for full software life-cycle, system design and development of front-end & back-end systems Writing high-quality code, participating in code reviews, designing/architecting systems of varying complexity and scope. Identify libraries and technologies worth experimentation Build innovative solutions from scratch and liaise with architects and engineers to build solutions Mentoring other team members Required Skill Degree in Computer Science or relevant experience Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time. Experience with Agile Development and Scrum methodologies Requirements Requirements 3-6 years of relevant hands-on software engineering experience doing software design and development Excellent understanding of relational database structures, having knowledge of unstructured databases (NoSQL) will be an added advantage Proven experience of working on back-end web frameworks like RoR (preferable) or Python/Django or Node.js or Java Expertise in object-oriented design, unit testing, integration testing, data structures, algorithms, scalable APIs, etc. Benefits Apart from the unique opportunity of transforming the debt market, our benefits include: Best in industry healthcare for you and your family: Life insurance Generous health insurance for you as well as your dependents, including parents or Parents in-laws Best in class Maternity & paternity benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
What The Candidate Will Need / Bonus Points What the Candidate Will Do Scope & Impact: You will have the opportunity to collaborate with multiple cross-functional global teams to deliver scalable data solutions wherein the expectation is to -> Build scalable analytical frameworks to support product analytics for Uber's Customer Obsession Platform Be an invaluable partner to product managers, engineers, operations, & various data teams to help create and execute the direction of the product roadmap which includes scoping the business problem, providing a data lens to product design, owning the experimentation cycle to full global rollouts and eventually impact estimation & long term monitoring. Proactively communicate insights and drive projects to drive towards team goals Ensure data quality across critical pipelines and to set up processes to triage data issues Build & maintain critical data pipelines, insight boards & monitoring tools that help track metrics to measure and monitor platform health Seek out opportunities to build new solutions to tackle Customer & Business pain points Basic Qualifications 2+ years of work experience with a Bachelor's Degree OR 1+ years of work experience with a Master's Degree. Work experience should be in a data-focused role such as product analytics, risk analytics, business analytics, business operations, or data science Education in Engineering, Computer Science, Math, Economics, Statistics or equivalent experience Proven competency in statistical languages like SQL, SAS, R and/or in modern programming languages like Python Past experience with a Product / Tech / Analytics Services company serving businesses with millions of customers on multiple platforms and countries Preferred Qualifications SQL mastery. Write efficient and complex code in SQL Experience in Python/R, Experimentation methods like A/B testing, and Statistical modelling is preferred Experience in Customer Service related domains with a Product / Technology / Analytics Services company is a plus Proven ability to handle and visualise large datasets, explore and utilise raw data feeds Love of data - One should have the zeal to just go get the required data and turn it into an insightful story Ability to build a structured approach to problem-solving that leads to high quality hypotheses Strong sense of ownership, accountability, and entrepreneurial spirit Effective communicator & proactive collaborator Independent & autonomous, while still a strong team player Enthusiastic, self-starting and thrives in changing, agile environments
Posted 2 weeks ago
25.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: Meet Your Team At the heart of our fintech innovation lies the Data Engineering & Analytics Team — a tight-knit group of engineers, data scientists, and analysts building the real-time intelligence layer that powers everything from fraud detection to personalized financial recommendations. You’ll work alongside team members who bring experience from top-tier tech, finance, and environments, and who value clean architecture, reproducible data science, and high-velocity experimentation. We don’t just crunch numbers — we build the data backbone that makes real-time decisioning possible across millions of user interactions. Whether it’s building low-latency pipelines, optimizing streaming systems, or unlocking insights from noisy data, we’re driven by impact — and we’re looking for someone who’s excited to build with us. What you need to know about the role As a Data Engineer in our team, you’ll play a critical role in building and maintaining real-time and near real-time data pipelines that transform raw data into meaningful, trustworthy datasets for our stakeholders across the organization. This role involves backend development primarily in Java, with a focus on building scalable, low-latency systems that support timely and accurate decision-making. You’ll solve both technical and domain challenges — from optimizing data ingestion and transformation, to aligning with evolving compliance and regulatory needs. You’ll collaborate closely with engineering peers, compliance analysts, and product managers to deliver solutions that are audit-ready, scalable, and aligned with our broader data strategy. This is a high-impact role that offers deep exposure to the company’s products, platforms, and data governance practices — an excellent opportunity to shape how compliance data is consumed in real time and help ensure the organization remains both agile and compliant. Job Description: Your way to impact At PayPal, Backend Software Engineers are the architects of our global payment platform. You'll design, develop, and optimize core systems that power millions of transactions daily, directly impacting our customers' experiences and our company's success. Your day-to-day As a Senior Software Engineer - Backend , you'll design and implement backend solutions. You'll collaborate with cross-functional teams to deliver high-quality products. Design and develop scalable backend systems. Optimize system performance and reliability. Mentor junior engineers. What Do You Need To Bring Bachelor's degree in Computer Science or related field. 3-5 years of backend development experience. Proficiency in at least one backend language (Java, Python, Ruby on Rails) Advanced proficiency in backend development with either Java EE frameworks, including experience with Spring MVC, or Hibernate. Experience designing and implementing RESTful services, focusing on scalability and reliability, using Java. Proven ability to mentor junior engineers and contribute to code reviews and design discussions. Experience with cloud platforms (AWS, GCP, Azure) Experience with databases (SQL, NoSQL) Strong understanding of database design, including SQL and NoSQL databases, and experience with ORM tools. Preferred Qualifications Experience with large-scale, high-performance systems. Knowledge of the payment processing industry and relevant regulations. Experience with cloud platforms (AWS, GCP, Azure). Contributions to open-source projects. "We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply." For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. REQ ID R0125613
Posted 2 weeks ago
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