5659 Experimentation Jobs - Page 44

About Provue: Provue is a platform designed from the ground up to make the process of AI use-case discovery easy. It is for the explorers and the curious, who want to understand what can be known and what should be known using AI. Role Overview: As an Associate in Product and Growth at Provue, you will play a key role in identifying and solving business challenges, driving product improvements, and fueling product growth. You’ll collaborate across teams, analyze data, and execute experiments that make a measurable impact. Key Responsibilities: Analyze open-ended business challenges across various teams, including operations, product, and customer success. Interpret product usage data to uncover gaps and identify growth opportunities. Tackle product and user experience issues through research, critical thinking, and rapid iteration. Work closely with product, technology, marketing, and customer teams to deliver impactful changes. Design and execute experiments while tracking metrics and iterating quickly on everything from activation funnels to retention cohorts. Conduct competitive benchmarking, user interviews, and internal process audits. Take full ownership of growth experiments, managing them from ideation to execution. Qualifications: Bachelor’s degree in Economics, Liberal Arts, Mathematics, Statistics, Cognitive Science, Design, Philosophy, or a related field. Strong analytical and problem-solving abilities. Proven track record of taking ownership and driving projects from start to finish. Excellent written and verbal communication skills, with a structured approach. Proficiency with Excel or Google Sheets; familiarity with SQL or analytics tools is a plus. Ideal Candidate: You are deeply curious and stay updated on the latest developments in AI worldwide, always eager to learn and apply new insights. You are a natural tinkerer. Experimenting with new tools, technologies, and ideas excites you, and you have a track record of exploring varied interests beyond your core domain. You thrive in unstructured environments, enjoy setting up processes from scratch, and are comfortable navigating ambiguity to bring order and clarity. You are proactive, resourceful, and take initiative to solve problems, whether through research, hands-on experimentation, or collaboration. You are passionate about leveraging AI to discover new use-cases and are motivated by the opportunity to shape how people interact with technology. Location: Mumbai

Job Role : Machine Learning Engineer. As a Machine Learning Engineer, youll be applying your expertise to help us develop a world-leading capability in this exciting and challenging domain. You will be responsible for contributing to the design, development, deployment, testing, maintenance and enhancement of ML software solutions. Primary Responsibilities Applying machine learning, deep learning, and signal processing on large datasets (Audio, sensors, images, videos, text) to develop models. Architecting large scale data analytics / modeling systems. Designing and programming machine learning methods and integrating them into our ML framework / pipeline. Work closely with data scientists/analyst to collaborate and support the development of ML data pipelines, platforms and infrastructure. Evaluate and validate the analysis with statistical methods. Creation of microservices and APIs for serving ML models and ML services. Evaluating new machine learning methods and adopting them for our purposes. Feature engineering to add new features that improve model performance. Required Skills Background and knowledge of recent advances in machine learning, deep learning, natural language processing, and/or image/signal/video processing with around 5 years of professional work experience working on real-world applications. Strong programming background Knowledge of machine learning libraries Tensorflow, Keras, scikit-learn, pyTorch,. Excellent mathematical and skills and background Architecting and implementing end-to-end solutions for accelerating experimentation and model building. Working knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc. Ability to perform both independent and collaborative research. Excellent written and spoken communication skills. (ref:hirist.tech)

We are looking for a hands-on Product Design Intern who can take abstract medical or scientific ideas and translate them into tangible 3D prototypes and visual experiences. This is a build-first, experiment-often role for someone who understands that in health, precision matters—but so does perception. Selected Intern’s Day-to-day Responsibilities Include Interpret creative briefs and med-sci inputs to design product concepts and educational models Build CAD-based 3D models (SolidWorks, Fusion 360, Rhino, or equivalent) Collaborate with strategists, creatives, and medical teams to turn insights into physical or digital prototypes Create models for display, demonstration, or simulation—ranging from mechanism-of-action tools to patient journey experiences Support the creative team with design visuals, explainer renders, and prototype iterations What You’ll Get Exposure to real-world healthcare product storytelling and innovation The chance to see your designs move from sketch to strategy to client-facing delivery A fast-moving creative environment that values experimentation, not perfection Mentorship from a team that understands both the rigors of healthcare and the power of design About Company: Molecule Medvertising is a start-up healthcare communications agency. Our platforms help clients enhance their customer engagement and create brands that stand the test of time. We work with the leading names in the pharma industry and over the last year have demonstrated capabilities that have made our clients trust us as their preferred communications partner. Our services pan print, web, and mobile.

As the Senior Project Manager for App Foundations, you will play a pivotal role in defining the vision and strategy for ensuring the Uber Driver App seamlessly adapts across various devices, environments, and user contexts. Your responsibilities will include building robust systems and frameworks to enhance app performance under real-world conditions while supporting all product experiences reliant on this foundation. You will be entrusted with an executive-supported initiative to establish and expand intelligent, context-aware systems that enhance the app's adaptability, dynamism, and capability to facilitate the next wave of experiences across diverse devices, vehicles, and platforms. In the initial 6 months of your tenure, you will focus on: - Vision & Strategy: Crafting and articulating a definitive product vision for adaptive systems based on user requirements and business objectives. - Execution: Implementing immediate enhancements to app performance and responsiveness across various devices, markets, and scenarios. - Product Development: Introducing early adaptive UX features that respond to real-world limitations like network quality, battery life, and device constraints. - Experimentation: Planning and executing targeted experiments to evaluate responsiveness, interaction patterns, and context-aware UX behavior. - Collaboration: Collaborating closely with engineering, design, and data science teams to swiftly transition from ideation to product delivery. By the end of your first year, your key deliverables will include: - Roadmapping: Formulating and executing a comprehensive long-term roadmap for adaptive frameworks that uphold scalability, reliability, and consistency in user experience. - Platform Enablement: Establishing shared systems and outlining product principles that empower teams to accelerate development securely on core infrastructure. - Cross-functional Alignment: Ensuring alignment across product, engineering, and operational functions concerning platform objectives and success metrics. - Strategic Positioning: Positioning App Foundations as a crucial facilitator for future innovations in vehicles, voice technology, automation, and emerging modalities. Basic Qualifications: - Minimum 5 years of product management experience in mobile or platform settings. - Demonstrated success in delivering impactful products spanning user-facing and system-level interfaces. - Proficiency in technical aspects and adept at navigating architectural and implementation trade-offs with engineering teams. - Strong product intuition and UX acumen with an emphasis on quality and scalability. - Ability to thrive in ambiguous situations, make informed decisions, and synchronize cross-functional teams. - Self-motivated individual capable of taking ownership, steering progress independently, and ensuring task completion without constant supervision. Preferred Qualifications: - Demonstrated aptitude in systems thinking, showcasing a history of providing scalable platform solutions. - Experience in designing and executing experiments to validate hypotheses and drive tangible product outcomes. - Exceptional communication and storytelling skills, including the ability to translate technical concepts for executive and cross-functional audiences.,

Location: Kalyan Nagar , Bangalore Job Type: Full-Time Experience Required: 2+ Years Department: Creative / Marketing Industry: Real Estate | Advertising About the Role: We are seeking a creative and detail-oriented Graphic & Motion Graphics Designer with a minimum of 2 years of hands-on experience in designing compelling social media content, especially for advertising campaigns. This role is specifically for our real estate marketing division, and the ideal candidate must be able to bring property listings and real estate campaigns to life through visually impactful creatives. The designer should be proficient in both static and motion content creation, and comfortable using AI tools for accelerating design workflows and generating high-quality visual and video assets. Key Responsibilities: Create visually stunning motion graphics for social media reels, walkthroughs, short ads, and video campaigns. Design static creatives, carousels, banners, infographics, and blog visuals for platforms like Instagram, Facebook, LinkedIn, and YouTube. Develop creative concepts and storyboards aligned with marketing goals and real estate brand aesthetics. Resize and adapt creatives into multiple dimensions for various ad platforms and devices. Utilize AI-based tools for image generation, creative enhancement, and quick video generation (e.g., MidJourney, RunwayML, Canva AI, D-ID). Collaborate with content writers, marketing strategists, and sales teams to execute high-converting campaigns. Maintain brand consistency across all design assets while bringing fresh, innovative visuals to the table. Required Skills & Qualifications: 2+ years of experience as a Graphic Designer or Motion Graphics Artist in an advertising or creative agency setup. Strong proficiency in tools like: Adobe After Effects, Premiere Pro, Photoshop, Illustrator Optional: Adobe Animate, Figma, CapCut, or DaVinci Resolve Experience working on motion graphics for reels, stories, product teasers, and walkthrough videos. Good understanding of social media content formats, trends, and design aesthetics. Experience with AI design tools for image/video generation is a must. Strong visual storytelling skills, attention to detail, and understanding of real estate/luxury design preferences. Ability to work in a fast-paced, deadline-driven environment with a collaborative mindset. Preferred/Bonus Skills: Prior experience in real estate campaigns or architecture-based visual content. Knowledge of video compression, export settings for web/social, and basic sound design. Familiarity with Canva Pro or AI prompt-based tools like Pika Labs, Synthesia, or DALL·E. What We Offer: Opportunity to work on high-end real estate marketing campaigns Exposure to AI-enhanced creative workflows A collaborative environment that values experimentation and innovation Performance-based incentives and growth opportunities Creative freedom and opportunity to own your design style

As a Data Analyst, you play a crucial role in driving data-informed decision-making within the eCommerce and digital operations of the organization. Your responsibilities include collecting, analyzing, and interpreting data from various sources to enhance customer experience, support business growth, and improve operational efficiency. By delivering actionable insights through performance reporting, customer behavior analysis, and A/B testing, you contribute significantly to the success of the eCommerce platform. You will be involved in developing and implementing a comprehensive eCommerce strategy aimed at increasing online traffic, conversion rates, and overall sales. This involves identifying new business opportunities, partnerships, and market trends to drive growth. Additionally, you will oversee the daily operations of the eCommerce platform, ensuring it remains functional, user-friendly, and aligned with the brand's image. Collaborating closely with IT and development teams, you will manage updates, troubleshoot issues, and implement new features to enhance the platform. Your role also entails optimizing the user journey from browsing to checkout to ensure a seamless and engaging customer experience. Through managing product reviews, feedback, and customer inquiries related to online purchases, you aim to improve customer satisfaction. Furthermore, you will collaborate with the customer service team to address issues and enhance post-purchase support. Coordinating with the Digital Marketing team, you will align eCommerce activities with broader online marketing campaigns, such as SEO, SEM, email marketing, and social media. You will manage promotions and online sales campaigns, ensuring timely execution and tracking performance. Analyzing eCommerce performance metrics, preparing reports on sales performance and marketing campaign effectiveness, and utilizing data to make informed decisions regarding inventory management, pricing strategies, and marketing efforts are key aspects of your role. In addition, you will be responsible for developing and managing the eCommerce budget, overseeing pricing strategies for online products, and negotiating and managing service level agreements with vendors. Data collection, management, analysis, and reporting are vital components of your responsibilities. You will conduct in-depth analysis of eCommerce data, develop dashboards and reports to monitor key performance indicators, analyze customer data to gain insights, and design A/B tests to evaluate the effectiveness of different strategies. Collaborating closely with cross-functional teams, including marketing, sales, and IT, you will support data-driven initiatives and optimize eCommerce performance. Providing training and support to team members on data analysis tools and techniques is also part of your role. The ideal candidate for this position would have a Bachelor's degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field, along with at least 2-4 years of experience as a Data Analyst, preferably in eCommerce, retail, telecom, or digital marketing environments. Proficiency in data analysis tools such as SQL, Excel, Python/R, and dashboarding platforms like Power BI, Tableau, or Google Data Studio is required. Key competencies include shaping strategy, driving change, networking, and influencing collaboratively to contribute effectively to the organization's success.,

While we support remote work, we prefer someone based in Bangalore with a strong understanding of the India market for this role. About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education. ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others. ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw. What we offer Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend. Learning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: We bring the entire company together at a new location every year. About The Role We’re looking for a self-starter, highly energetic first Customer Success Manager based in India, who is passionate about AI. We don’t just sell a product, we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding, daily management and value extraction experience. In this role you will: Create ElevenLabs’ India’s Customer Success playbook that helps us scale to our goals supporting 1,000s of enterprises. Build and maintain strong relationships with our enterprise clients to drive their success. Play a key role in onboarding enterprise clients and defining the best practices across the world. Measure and improve customer satisfaction & experience. Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. Own customer success KPIs and track them against the company goals. Requirements 4 -8 years of previous experience in Customer Success in a SaaS, fast-paced organization. Strong aptitude for technology, technical acumen and the ability to engage and work with engineering teams/CTOs/CIOs A strong scalability and customer excellence mindset. Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization. Excellent problem-solving and analytical skills to address customer needs and concerns. A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale.

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist What you’ll do Work on the architecture and development of AI/ML solutions, with a focus on Large Language Models (LLMs) and prompt engineering. Work on fine-tuning and deployment of pre-trained models using domain-specific data. Guide the implementation of Retrieval-Augmented Generation (RAG) systems and manage vector database integration. Drive experimentation and innovation in NLP, ML, and AI technologies, ensuring alignment with business goals. Ensure adherence to ethical AI practices, focusing on fairness, transparency, and accountability. Collaborate with architects, product managers and business stakeholders to translate requirements into scalable technical solutions. Promote best practices in software development, including CI/CD pipelines, code reviews, and version control using GitHub. Present complex technical solutions and roadmaps clearly to both technical and non-technical audiences. Requirements To be successful in this role, you should meet the following requirements: Proven experience of 2+ years as a Prompt Engineer in AI/ML projects. Deep knowledge of LLM architectures, prompt engineering, and RAG. Strong coding skills in Python and working knowledge of SQL, GitHub, and CI/CD processes. Experience with cloud environments (Azure / GCP). Excellent leadership, communication, and stakeholder management skills, can present technical solutions, capabilities, considerations, and features to business parties Ability to manage multiple priorities and technology work for building NLP, ML & AI solutions experience in experimenting and developing with LLM Follow AI best practices, ensuring fairness, transparency and accountability in AI model and system are followed by the team. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Ciklum is looking for a Senior Data Scientist to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Data Scientist, become a part of a cross-functional development team working for A healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. Our client is a leader in SaaS technology for healthcare, They offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With their expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Responsibilities: Development of prototype solutions, mathematical models, algorithms, machine learning techniques, and robust analytics to support analytic insights and visualization of complex data sets Work on exploratory data analysis so you can navigate a dataset and come out with broad conclusions based on initial appraisals Provide optimization recommendations that drive KPIs established by product, marketing, operations, PR teams, and others Interacts with engineering teams and ensures that solutions meet customer requirements in terms of functionality, performance, availability, scalability, and reliability Work directly with business analysts and data engineers to understand and support their use cases Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions Drive innovation by exploring new experimentation methods and statistical techniques that could sharpen or speed up our product decision-making processes Cross-trains other team members on technologies being developed, while also continuously learning new technologies from other team members Contribute to unit’s activities and community building, participate in conferences, and provide excellence in exercise and best practices Requirements: We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit! 5+ years of development of Data Science solutions with a proven track record of leveraging analytics to drive significant business impact Bachelor's/Master's degree in Mathematics, Statistics, Computer Science, Operations Research, Econometrics or related field Proven ability to relate and solve business problems through machine learning and statistics 4+ years of experience applying various machine learning techniques: regression, classification, clustering, dimensional reduction, time series prediction, and/or outlier detection, recommendation systems Understanding of advantages and drawbacks of machine learning algorithms as well as their usage constraints including performance 4+ years of experience in Python development of machine learning solutions and statistical analysis: Pandas, SciPy, Scikit-learn, XGBoost, LightGBM, and/or statsmodels, imbalanced-learn libraries and ML libraries like scikit-learn, TensorFlow, PyTorch, data wrangling and visualization (e.g., Pandas, NumPy, Matplotlib, Seaborn Experience in working with large-scale datasets, including time series and healthcare data Experience with NLP, deep learning and GenAI Experience diving into data to consider hidden patterns and conducting error analysis 2+ years experience in data visualization: Power BI, Tableau, and/or Python libraries like Matplotlib and Seaborn Experience with SQL for data processing, data manipulation, sampling, reporting 3+ years experience creating/maintaining of OOP Machine Learning solutions Understanding of CRISP-ML(Q) / TDSP concept 1+ year of experience with MLOps: integration of reliable Machine Learning Pipelines in Production, Docker, containerization, orchestration 2+ years of experience with Clouds (AWS, Azure, GCP) and Clouds AI And ML Services(e.g. Amazon Sage Maker, Azure ML) Excellent time and project management skills, with the ability to manage detailed work and communicate project status effectively to all levels Desirable: Probability Theory & Statistics knowledge and intuition as well as understanding of Mathematics behind Machine Learning 1+ year of experience in Deep Learning solution development with Tensorflow or PyTorch libraries Data Science / Machine Learning certifications, or research experience with papers being published Experience with Kubernetes Experience with Databricks, Snowflake platforms 1+ year of BigData experience, i.e. Hadoop / Spark Experience with No-SQL, and/or columnar/graph databases What`s in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally, and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: India is a strategic growth market for Ciklum. Be a part of a big story created right now. Let’s grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals — all of that within a global company with a local spirit and start-up soul. Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow! Be bold, not bored! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world. Get to Know our Team: The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. The Opportunity: A Full Stack Engineer in the Bl Team is part of the data team, developing data and Bl solutions for analytical purposes. We work with product managers and business users to ensure that our data and solutions meet business analytics requirements. We also work closely with engineering teams who develop products and applications at Agoda to ensure all important data is tracked and logged properly and with high quality In this Role, you’ll get to: Develop, maintain, and optimize several visualization tools (e.g., Grafana, Superset, Metabase, etc.), including implementing new features, troubleshooting, and resolving production incidents Design, enhance, and maintain additional internal tools to improve the user experience in the data domain, leveraging AI technologies where appropriate Manage incidents, perform daily operational tasks, and conduct performance tuning and troubleshooting in both production and development environments, including providing occasional after-hours support as needed Lead and deliver end-to-end implementation projects, collaborating effectively with multiple teams and departments What you’ll Need to Succeed: At least 5 years of experience of extensive background in front-end development, working with client-side frameworks on large-scale applications (React is highly preferred) Strong core front-end skill set in JavaScript and the TypeScript ecosystem. Strong core back-end skill set in Python and Go Strong architecture skills and drive decision-making in the team Experience working with component libraries Strong product sense and a passion for client-side performance optimization Love collaborating via code reviews and architecture discussions and is motivated to improve their teammates’ productivity Great communication and coordination skills Excellent analytical thinking and problem-solving skills You have a good command of the English language It’s Great if you have: Candidates Python and Go would be preferred Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions Knowledge in one or more of the following: SQL technologies (PostgreSQL, MSSQL, MySQL, etc.) and NoSQL technologies (Cassandra, Scylla DB, Elasticsearch, Redis, DynamoDB, etc.). Machine Learning, GPT, prompt engineering and other AI project experience is a plus Working Experience with Containers and Dockerization, also K8S is a plus Knowledge and hands on experience in CI/CD solutions would be a plus Have experience in a data driven company with experience analyzing and working with Big Data #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda’s marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills. The Opportunity: We are looking for key contributors to our industry leading front-end websites. You’ll be working on products which have evolved tremendously over the past several years to become the global market leader. You’ll be using the most current technologies and best practices to accomplish our goals. Our typical day involves the creation of new end to end systems, building advanced architectures, creation of new features on our high uptime / frequently published websites and apps, development of fast and reliable automated testing systems and working in a culture that is always looking to improve our quality, tools, and efficiency. In this Role, you’ll get to: Lead development of features, experiments, technical projects and complex systems Be a technical architect, mentor, and driver towards the right technology Build high volume websites with current technologies including TS, React, and GraphQL Continue to evolve our architecture and build better software Be a major contributor to our agile and scrum practices Get involved with full stack engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution What you’ll Need to Succeed: 5+ years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc B.S. in Computer Science or quantitative field; M.S. preferred Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development Excellent HTML/CSS skills – you understand not only how to build the data, but how to make it look great too Excellent understanding of object-oriented JavaScript, TypeScript You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack Great communication and coordination skills Excellent analytical thinking and problem-solving skills You have a good command of the English language It’s Great if you have: Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc) Working Experience with Containers and Dockerization, also K8S is a plus Knowledge and hands on experience in CI/CD solutions would be a plus Strong experience in all aspects of client-side performance optimization, Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD Experience in multiple front-end platforms including iOS, Android, Web, and API services Have worked on an app or internet company that is at scale with large numbers of users and transactions per second Have experience in a data driven company with experience analyzing and working with Big Data Lead teams and greenfield projects solving large system problems Worked on global projects serving world markets with distributed data centers and localization of the front end and data This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s front-end teams focus on various product aspects including accommodations, flights, and payments. We build localized, optimized user experiences globally across mobile websites, native apps, and desktop sites, fostering innovation and constant improvement through data-driven practices. The Opportunity: Agoda is looking for developers optimizing user interfaces that enhance the user experience for millions of travelers worldwide. This position requires a deep understanding of front-end development principles, a passion for crafting exceptional user experiences, and expertise in various front-end technologies. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. In this role, you’ll get to: Architecting and developing high-performance, cross-platform web applications Leading the design and implementation of Backend-for-Frontend (BFF) services Establishing and enforcing best practices for front-end testing and quality assurance Driving initiatives to optimize Core Web Vitals and overall application performance Owning a big chunk of Agoda’s system all the way from the north-star & vision down to the bytecode level Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives What you’ll Need to Succeed: Overall experience of 10+ years in engineering roles Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution Curiosity, staying on the cutting-edge of technological improvements and open source advancement. Advanced proficiency in modern JavaScript frameworks and state management solutions Deep understanding of cross-platform development challenges and solutions Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture Expert-level knowledge of front-end testing methodologies, tools, and best practices Proven track record of optimizing applications for Core Web Vitals and web performance Strong understanding of web security, accessibility standards, and SEO best practices Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels. Bachelor’s degree in Computer Science, Engineering, or a related field It’s great if you have: A Master’s or Ph.D. in a technical field Deep understanding of React and state managers (Redux, Zustand, Valtio) Experience with C# and .Net Core Experience with Kotlin or other JVM languages This position is based in Bangkok, Thailand (Relocation Provided) #london #seattle #ireland #california #berlin #Texas #singapore #newyork #toronto #boston #chicago #sydney #Melbourne #bangladesh #telaviv #fremont #vancouver #romania #saopaulo #denver #barcelona #atlanta #brooklyn #dallas #washington #plano #alpharetta #beijin #shanghai #Bengaluru #hyderabad #pune #noida #chennai #gurgaon #newdelhi #mumbai #IT #ENG #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s front-end teams focus on various product aspects including accommodations, flights, and payments. We build localized, optimized user experiences globally across mobile websites, native apps, and desktop sites, fostering innovation and constant improvement through data-driven practices. The Opportunity: Agoda is looking for developers optimizing user interfaces that enhance the user experience for millions of travelers worldwide. This position requires a deep understanding of front-end development principles, a passion for crafting exceptional user experiences, and expertise in various front-end technologies. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry. In this role, you’ll get to: Architecting and developing high-performance, cross-platform web applications Leading the design and implementation of Backend-for-Frontend (BFF) services Establishing and enforcing best practices for front-end testing and quality assurance Driving initiatives to optimize Core Web Vitals and overall application performance Owning a big chunk of Agoda’s system all the way from the north-star & vision down to the bytecode level Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives What you’ll Need to Succeed: Overall experience of 10+ years in engineering roles Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution Curiosity, staying on the cutting-edge of technological improvements and open source advancement. Advanced proficiency in modern JavaScript frameworks and state management solutions Deep understanding of cross-platform development challenges and solutions Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture Expert-level knowledge of front-end testing methodologies, tools, and best practices Proven track record of optimizing applications for Core Web Vitals and web performance Strong understanding of web security, accessibility standards, and SEO best practices Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels. Bachelor’s degree in Computer Science, Engineering, or a related field It’s great if you have: A Master’s or Ph.D. in a technical field Deep understanding of React and state managers (Redux, Zustand, Valtio) Experience with C# and .Net Core Experience with Kotlin or other JVM languages This position is based in Bangkok, Thailand (Relocation Provided) #london #seattle #ireland #california #berlin #Texas #singapore #newyork #toronto #boston #chicago #sydney #Melbourne #bangladesh #telaviv #fremont #vancouver #romania #saopaulo #denver #barcelona #atlanta #brooklyn #dallas #washington #plano #alpharetta #beijin #shanghai #Bengaluru #hyderabad #pune #noida #chennai #gurgaon #newdelhi #mumbai #IT #ENG #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Bring Your Talent to Asia’s Tech Hub! Join Agoda in Bangkok as a Staff Software Engineer (Full Stack) Are you a seasoned developer ready to drive global impact? Join a diverse team of top engineers from 50+ countries at Agoda, right in the heart of vibrant Bangkok. We offer a world-class relocation package, genuine career growth, and an opportunity to architect systems that touch millions of users daily. Why Agoda & Why Bangkok? Truly International: Collaborate in a multicultural, English-speaking team with colleagues from every continent Global Impact, Cutting-Edge Problems: Design, build, and scale high-performance systems for a worldwide audience Bangkok Lifestyle: Dynamic city with excellent food, travel, and expat life, plus lower cost of living The Impact You’ll Make Lead full-stack architecture and system design for features used by millions of customers Own complex end-to-end systems and mentor high-performing teams Guide technical decisions across several squads, driving engineering excellence Collaborate with Product and Design to deliver cohesive, user-centered solutions What We’re Looking For 11+ years of experience in software engineering (web, backend, or full stack) Expertise in Java, Kotlin, .NET, and JavaScript/TypeScript plus frameworks like Node.js, React, etc Proven experience leading end-to-end architecture on high-traffic platforms Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems What We Offer Full Relocation and Onboarding Support: Visa sponsorship for you and your family Flights, settling-in allowance, and temporary housing Dedicated relocation and settling-in advisors Relocation buddy program and community events Family & Expat Benefits: Partner & children support (school search, legal, etc.) International health insurance Flexible home visit support Agoda Perks: Hybrid working (Bangkok HQ) Professional growth and learning budget Employee resource groups for every culture and background Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/ Agoda’s Engineering Blog: https://medium.com/agoda-engineering This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Shape the Future of Frontend at Agoda as a Staff Software Engineer in Bangkok Are you a visionary Front-End architect seeking a new adventure? Lead Agoda’s front end transformation and drive seamless experiences for millions. Join our multilingual, multicultural engineering team in Bangkok and make a global mark—with world-class relocation and family support. Why Agoda & Why Bangkok? Global Engineering, Global Impact: Join a high-energy, international team driving innovation across regions Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine English-First: Work and collaborate in English—no Thai required! Your Role & Impact Spearhead architecture and system design of Agoda’s next-gen front end systems Drive best-in-class performance, accessibility, and usability Mentor and subject-matter-expert for the FE engineering team Influence stakeholders in the Product and Business teams Set technical standards and ensure scalability What You’ll Bring 11+ years’ experience building and leading rich web applications at scale Deep mastery of JavaScript/TypeScript and modern frameworks (React, Next, Vue) Portfolio of building robust, high-performance SPA/SSR front ends and core web vitals Strong background in team leadership, system design, and stakeholder influence Bonus: Experience with A/B experimentation, international exposure, or travel/e-commerce products What We Offer Premium Relocation & Expat Support: Visa, flight & moving package for you and family Temporary housing, settling-in help, and expat community onboarding Spousal/partner and family adaptation support Unique Agoda Perks: International healthcare benefits Hybrid remote/Bangkok HQ model Learning and development budget, hackathons, and internal tech communities Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok: https://careersatagoda.com/agodans-in-bangkok/ Agoda’s Engineering Blog: https://medium.com/agoda-engineering This position is based in Bangkok, Thailand (Relocation Provided) #bangalore #sanfrancisco #newyork #seattle #hyderabad #Pune #London #Delhi #Chennai #Toronto #Dallas #losangeles #washingtonDC #Austin #Chicago #Atlanta #SaoPaulo #mumbai #vancouver #IT #ENG #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Who We Are: Netcore Cloud is a MarTech platform helping businesses design, execute, and optimize campaigns across multiple channels. With a strong focus on leveraging data, machine learning, and AI, we empower our clients to make smarter marketing decisions and deliver exceptional customer experiences. Our team is passionate about innovation and collaboration, and we are looking for a talented Senior Data Scientist to join our team and work on impactful, high-scale projects. Role Summary: As a Senior Data Scientist, you’ll work on developing, deploying, and optimizing advanced machine learning solutions across a range of problem statements such as personalization, customer segmentation, predictive modeling, and NLP. This is a high-impact role that will allow you to collaborate across cross-functional teams and contribute directly to our product innovation roadmap. What You'll Do: Model Development and Innovation : Design and implement ML models for problems including recommendation engines, user segmentation, conversion prediction, and NLP-based automation Stay on top of the latest research in AI/ML and evaluate new approaches (e.g., LLMs, generative AI) for practical application. Optimise model performance, scalability, and interpretability for production systems. MLOps & Deployment Contribute to the deployment of models into production environments using MLOps best practices. Leverage platforms such as AWS SageMaker or Google Vertex AI for training, tuning, and scaling models. Data & Experimentation Work with large-scale, real-time datasets to derive actionable insights and build data pipelines for ML training and evaluation. Design and run experiments (A/B testing, uplift modeling, etc.) to validate hypotheses and improve product KPIs. Technology and Tools : Work with large-scale datasets, ensuring data quality and scalability of solutions. Leverage cloud platforms like AWS, GCP for model training and deployment. Utilize tools and libraries such as Python, TensorFlow, PyTorch, Scikit-learn, and Spark for development. With so much innovation happening around Gen AI and LLMs, we prefer folks who have already exposed themselves to this exciting opportunity via AWS Bedrock or Google Vertex. Cross-functional Collaboration Partner with product, engineering, and marketing teams to understand business requirements and translate them into data science solutions. Who You Are: Education : Bachelors from Tier 1 premier institute in relevant field, or; Master’s or PhD in Computer Science, Data Science, Mathematics, or a related field. Experience : 4–6 years of hands-on experience in machine learning or data science roles. Proven expertise in machine learning, deep learning, NLP, and recommendation systems. Hands-on experience deploying ML models in production at scale. Experience in a product-focused or customer-facing domain such as Martech, Adtech, or B2B SaaS is a plus. Technical Skills : Proficiency in Python, SQL, and ML frameworks like TensorFlow or PyTorch. Strong understanding of statistical methods, predictive modeling, and algorithm design. Familiarity with cloud-based solutions (AWS Sagemaker, GCP AI Platform, or similar). Soft Skills : Strong analytical and problem-solving mindset. Excellent communication skills to articulate data-driven insights. A passion for innovation and staying up-to-date with the latest trends in AI/ML. Why Join Us: Opportunity to work on cutting-edge AI/ML projects impacting millions of users. Be part of a collaborative, innovation-driven team in a fast-growing Martech company. Competitive compensation and growth opportunities in a fast-paced environment. We’d love to hear how your background can contribute to building the next generation of intelligent marketing solutions. Apply now or reach out for a conversation. :)

Who we are : Money. A subject that’s always on our mind. We go through a rollercoaster of emotions when it comes to money. That’s why at Jupiter, our mission is to enable people to improve their relationship with money. We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings account, credit cards, investment and payments, it's all on Jupiter. We also help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our journey so far: Jupiter was founded in 2019 by Jitendra Gupta. Best known as Citrus Pay’s founder, Jiten found himself wondering why personal finance experiences were not customer-centric when everything else like food ordering and entertainment were. That’s how our journey began in 2019, with a simple, powerful idea : to create a modern, customer-centric experience that empowers individuals when it comes to their money. From our humble beginnings, we've strived relentlessly to make managing money easier. In 2021 when we launched we had a waitlist with over 100,000 people eager to experience the world of Jupiter - and within 10 months we crossed 1 million users. Today, we have 2.7 million + happy users on Jupiter. Our Insights feature today tells how much and where you’ve been spending automatically, even on your other savings accounts! Our Edge CSB Bank RuPay credit card is getting a lot of love for it’s head-turning transparent design, not to mention it being a rewarding experience. Our No-Penalty SIP and Daily SIP at Rs 10/- has helped scale our investments business and we have over 100,000 users investing on our platform to fulfill their money aspirations. We've embraced cutting-edge technology, harnessed the power of data analytics, and assembled a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We’re now looking for like-minded folks to join the crew. The Role We’re looking for a Senior Product Manager – Core Experience to lead the evolution of our most critical user surfaces – the home screen, in-app navigation, and lifecycle journeys. This role will focus on driving cross-product adoption, habit loops, and engagement, ensuring users not only discover value but keep coming back. If you’re passionate about solving high-impact problems, designing modular experiences, and building intelligent user flows that directly influence business metrics – this is for you. What you'll be responsible for Own the home screen and app navigation end-to-end, turning them into dynamic, personalized hubs that drive activation and adoption across Jupiter’s financial products. Lead the user lifecycle strategy, from onboarding to long-term retention, identifying moments that matter and stitching together the right nudges, surfaces, and value unlocks. Partner with data scientists to build ML-driven recommendation systems that surface next-best-actions, help users discover new products, and increase LTV. Define and track success through metrics like engagement, activation, retention, and product conversion rates. Collaborate with design, engineering, and other product teams to build modular, scalable flows that serve multiple business needs while maintaining UX excellence. Champion a problem-first mindset: align cross-functional teams on the biggest opportunities using data, research, and experimentation. Drive outcomes, not just features — you’re accountable for moving the needle, not shipping roadmaps. What we’re looking for 5–8 years of product management experience, ideally in consumer tech or growth-focused teams. Strong foundation in user journey mapping, funnel conversion analysis, and modular UX thinking. Experience building products that balance business goals with user habits and mental models. Ability to lead cross-functional squads, navigate ambiguity, and drive alignment across multiple stakeholders. Comfortable using data, experimentation, and machine learning signals to make decisions. Fintech experience is a plus, but not required — what matters is your ability to build and scale sticky consumer experiences. Nice to have Exposure to personal finance, commerce, or subscription-driven products. Background in user psychology, habit loops, or personalization. Why join us You’ll be joining a team that values craft, autonomy, and outcomes. We’re still early in our journey, and this is a rare opportunity to shape the core experience of a product that users engage with every day. You’ll work with seasoned operators, designers, and engineers who care deeply about building a meaningful financial platform.

Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Gurgaon office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. In this Role, you’ll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What you’ll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Hybrid working You can read more about our hiring process in below article: https://careersatagoda.com/blog/how-we-hire-ceg/ #newdelhi #gurgaon #gurugram #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Location: Delhi Experience: 3- 5years Employment Type: Full-time About The Role We are seeking a highly motivated and creative Digital Marketing Executive to join our growing team. This role offers an exciting opportunity to manage integrated digital marketing campaigns, drive online brand visibility, generate qualified leads, and boost user engagement across various platforms. If you're passionate about performance marketing, content strategies, SEO, paid ads, and marketing analytics — we want to hear from you! Key Responsibilities Campaign Planning & Execution: Plan, execute, and manage end-to-end digital marketing campaigns across platforms such as Google Ads, Meta (Facebook/Instagram), LinkedIn, and more. Analytics & Reporting: Use tools like Google Analytics, Google Tag Manager, and GA4 to monitor website and campaign performance. Provide regular performance reports with actionable insights to optimize ROI. SEO & Website Optimization: Ensure the company website is fully optimized for search engines (SEO). Conduct regular keyword research, on-page SEO audits, and implement SEO strategies to improve organic visibility and traffic. Social Media Marketing: Plan and run social media campaigns across key platforms (Facebook, Instagram, LinkedIn, X/Twitter). Schedule posts, engage with users, and track performance using social media analytics tools. A/B Testing & Experimentation: Conduct A/B testing on ad creatives, landing pages, and email campaigns to identify the most effective formats and messaging. Content Marketing: Collaborate with content creators to develop a comprehensive content strategy for blogs, email newsletters, landing pages, and more. Ensure content aligns with brand voice and campaign goals. Paid Advertising: Set up, manage, and optimize paid ad campaigns on Google Ads, Facebook Ads Manager, and other paid platforms. Monitor budgets, bidding strategies, and ad performance. Influencer & Partner Collaboration: Identify and build partnerships with digital influencers, bloggers, or collaborators to expand brand reach and credibility online. Industry & Competitor Analysis: Stay up to date with digital marketing trends, new tools, algorithm changes, and best practices. Conduct regular competitor research to inform strategy. Team Collaboration Work closely with design, sales, and product teams to align marketing activities with broader organizational goals and branding. Key Requirement Bachelor’s degree in Marketing, Business, Communications, or a related field. 1–3 years of hands-on experience in digital marketing or a similar role. Strong proficiency in Google Analytics, Google Ads, SEO tools (SEMrush, Ahrefs), and Meta Business Suite. Experience with email marketing tools (Mailchimp, Sendinblue, or similar) is a plus. Solid understanding of SEO, SEM, content marketing, and performance marketing. Skills: social media marketing,email marketing,digita marketing,paid advertising,digital marketing,seo,content marketing,campaigns,google ads,google analytics,a/b testing

Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Pune , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Gurugram, India About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Gurgaon , you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you’ll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you’ll Need to Succeed: At least 2 years of people management experience in a contact center environment. Will be managing at least a group of 15 people in an inbound contact center set up. Excellent English communication skills (verbal & written). Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #newdelhi #bangalore #gurgaon #gurugram #hyderabad #kolkata #noida #CUST #4 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email