Experienced Business Support Specialist

Overview

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing.

About Position / Position Summary

The responsibilities for this position include, but are not limited to, the following:

• Implement innovative principles of Space planning in tune with Business requirement
• Orienting the new joiners with Boeing India and BIES function
• Responsible for all Employee services including but not limited to Food, transport, vending, events, telecommunications etc.
• Maintaining excellent relationships with various Business Units (BU) & taking care of any related business requirements.
• Engage with BUs and proactively anticipate business requirements
• Coordinating with Landlord to ensure smooth building operations
• Should be able to manage end to end all technical services including equipment maintenance required to operate facility & ensure 100% uptime of services at all times.
• Manages and support integration of activities like facilities occupation including facilities planning, analysis, project administration, property administration, facilities provisioning as required from time to time
• Should have managed small and large projects. Ability to lead and manage small minor project works on-site.
• Will be responsible for facility takeover from Project team which includes snagging / de-snagging / track and maintain all facility related documentation etc.
• Responsible for Asset management i.e. end to end life cycle of an asset until disposal & taking care of quarterly/annual physical verification of assets.
• Responsible for complete Procure to Pay cycle (P2P) & coordinating with relevant business partners(s)
• Responsible for ensuring safety & security at workplace and implementation of Employee Health and Safety policies
• Ability to collaborate with other functions like Global Real Estate/Finance/HR/Security etc as & when required to deliver the assigned scope of work.
• Responsible for representing BIES for various audits like Quality/ISO/BCP including recertification(s)
• Sharing inputs on annual budget allocation & tracking planned vs actual spent along with proper reasoning of deviations (if any) .
• Monitor emergency response procedures such as dialogic/call tree/ERT members.
• Manage end to end site operations with special focus on driving value through service delivery improvements, cost saving initiatives etc.
• Should have knowledge of required permits to maintain compliant facility operations.
• Ability to ideate, develop, lead and execute operational excellence projects.
• Plan and manage operational budgets.

This role will be based out of Bengaluru, India.

Position Responsibilities:

This is a position for a level (3) business support specialist located in Bangalore and in support of the Boeing International Enterprise Services (BIES) organization. The position will report to the Business Support Manager and will receive day-to-day direction from this manager. The candidate will work closely with local agencies and vendors to pro-actively support the business needs related to Boeing personnel as a result of emerging business needs. This includes, but not limited to Boeing infrastructure (office facilities), employee services, and safety and security (disaster planning and business continuity) within the assigned location, payment process for vendors.

Candidate should have good command over English language.

Previous work experience with multinationals in similar environments is preferable

Basic Qualifications (Required Skills/Experience):

• Minimum of Bachelor of Engineering degree required (Mechanical or Electrical) OR Graduate in hospitality / administration/ Bachelor's Degree is Mandatory
• Entrepreneurial mindset.
• Ability to foster two- way collaboration.
• Ability to facilitate decision making.
• Proactive risk management.
• Effective Communicator with good verbal and written communication skills.
• Knowledge of advanced microsoft office tool.
• Intermediate analytical skills.
• People Management with good inter & intra personal skills.
• Quick learner & has eye for detail.
• Customer focused.
• Capability to manage and lead teams.

Preferred Qualifications (Desired Skills/Experience) :

• Minimum of Bachelor of Engineering degree required (Mechanical or Electrical) OR Graduate in hospitality / administration.
• At least 8-10 years relevant experience working in Real Estate/IFM/Shared Services/Administrative environment.
• Post graduate qualification will be an added advantage.
• undefinedTypical Education & Experience:
• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 Plus years' related work experience or Masters Degree with 8+ years of experience with an equivalent combination of education and experience.
• Relocation:This position does offer relocation within INDIA.

Language Requirements

English Preferred

Education

Bachelor's Degree or Equivalent Required