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Exp Tech Supp Professional

Exp Tech Supp Professional

Honeywell

5 years

0 Lacs

india

Posted:6 days ago| Platform:

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Skills Required

support development integrator commissioning training documentation drive engineering communication installation iot networking configuration server troubleshooting api sql certification automation sustainability software

Work Mode

On-site

Job Type

Full Time

Job Description

RESPONSIBILITIES

Providing Technical support to SIs, Channel partners and End Customer
Should be able handle critical issues effectively & timely
Communicate with Development Team for product-related issues
Provide on-site (If requi.) and off-site assistance to system integrator for system commissioning and deployment
Open to travel as & when requi. (May not be frequent)
Should have capability to conduct training for internal sales Team as well as partners
Performing Beta tests & functionality tests of new products
Support in Preparing the documentation, knowledge Articles for new products
Should be able to troubleshoot product issues & drive till closure
Work with back end & engineering team for product related support and issues
Should be able to communicate in English & Hindi
Build the right processes and tools to deliver on-time, high-quality support to sales and customers

Requirements

QUALIFICATIONS

Bachelor’s Degree in Electronics & Communication or Electronics Engineering
Minimum of 5+ years’ experience in technical support (L1 & L2), installation and commissioning of CCTV systems, VMS, Access Control systems, IOT products.
Must understand basic networking and configuration of Microsoft Server Operating Systems and Cloud-based applications
Strong Communication & Troubleshooting Skills
CCNA, API understanding, SQL Certification is a plus
Decisive and action-oriented, with strong interpersonal skills

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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Honeywell

Conglomerate / Technology / Aerospace

Morris Plains

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Exp Tech Supp Professional