Executive/Senior Executive - BPSS

3 - 6 years

3 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Ensure documentation completeness of all processes, ensuring accuracy and timeliness. Identify deviations in SOPs, query agents, and provide guidance to ensure adherence to correct procedures. Efficiently manage and resolve incident logs, ensuring timely and accurate documentation of all incidents. Prepare detailed reports on SOP compliance, incidents, and other relevant metrics for stakeholders. Develop and update SOPs and User Guides, ensuring they are clear, concise, and aligned with latest instructions. Review and resolve any exceptions, deviations, and disputes related to the documentation policy. For example, handle situations where cargo is delivered without an OBL or when a fraudulent OBL is detected. Explore the potential uses of eBLs as an alternative. Preferred candidate profile Proven experience in documentation management and SOP compliance. Proficient in Microsoft Office (Word, Excel, PowerPoint). Ability to develop and update SOPs effectively. Strong stakeholder management skills. Chennai Candidates are preferred.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You