Executive/Assistant Operations Manager(Facility)

You will be responsible for overseeing facility operations, ensuring service excellence, managing resources, and maintaining client satisfaction at assigned sites. The role demands strong leadership, problem-solving skills, and operational expertise to drive efficiency and compliance. Your key responsibilities will include leading new site mobilization, managing manpower, monitoring attendance, ensuring on-time delivery, overseeing waste elimination, and standardizing operational processes across sites. You will be required to track client satisfaction, manage complaints, conduct site inspections, and audits, ensure regulatory compliance, manage crisis situations efficiently, and handle profitability and cost optimization at the site level. In addition, you will need to coordinate with HR, Finance, Legal, and other departments, address staff welfare, plan training programs, ensure retention of staff, oversee resource allocation, and maintain adequate staffing. Your role will also involve preparing site assessment reports, maintaining performance metrics, providing MIS-based reporting for senior management, and ensuring proper documentation, reporting, and escalation of critical issues. The ideal candidate should preferably have a background in Hotel Management or relevant industry experience, with 3-5 years of experience in facility management, housekeeping, security, or operations. Strong leadership, problem-solving, crisis management, communication, and client-handling skills are essential for this role. The company you will be working for is a leading security and facility services provider with operations across 14 branches and a turnover of 400 crores. If you are interested in this position, please submit your resume and cover letter detailing your relevant experience and vision for the role to arthalata@nis.co.in.,