Executive (Women Workers Empowerment)

Job Description

Aajeevika Bureau is seeking an experienced and committed senior colleague to join its India Labourline (ILL) team. The India Labourline is a phone based service to provide information, counselling, distress support and emergency response to informal workers throughout India. It is a powerful tool available to all categories of waged and self-employed workers in the large sectors of construction, factories, urban services, farm work, street vending etc. ILL helps thousands of workers resolve their wage disputes and ensures that they do not lose their rightful earnings to fraud and theft. The India Labourline is managed by Aajeevika Bureau and supported by a large response network of trade unions and civil society organisations working on labour issues across the country. The Regional Directors of India Labourline will be part of the AB leadership team to oversee and mentor the operations the India Labourline in South and North India respectively. They will provide the conceptual and operational leadership to the India Labourline as it becomes a national movement across multiple states and cities. Key Responsibilities Management and administration of the India Labour Line operations including implementation of its expansion plans. Supporting the central operations of the India Labourline recruitment and retention of helpline teams, finalisation of infrastructure and counselling processes. Quality control and monitoring of data and information coming to the helpline Guiding and mentoring ILL s field teams held by various CSOs across regions Networking and liaison with labour organisers, CSOs and lawyers in order to assure swift responses to distressed workers calling in from various part of the country. Managing technology platforms in order to ensure smooth and seamless functioning of the helpline across geographies and infra quality. Media interface and representational role with departments and government We are seeking a senior colleague to fill a leadership role to manage and upscale the India Labour Line agenda. An ideal candidate will have at least a post graduate degree with training in law, labour studies, development or management with experience of 10 15 years in a relevant organisational environment. The applicants must be interested and passionate about workers rights, legal protection and social justice. Individuals with experience of managing and guiding large and multi-locational field teams are likely to fare well in this role. The role requires a strong people orientation, administrative experience and a proven ability to nurture teams. Strong communication skills including the ability to write, document and publish is essential. Similarly, the role will require managing donor relationships and fulfilling reporting requirements. A good grasp and comfort with data and technology is essential for this role. The two positions are based in Delhi and Bangalore respectively but considerable travel to network and liaise with state teams will be needed. Professional connections and past / current experience of work in these geographies would be a big plus. We hope to offer a reasonable salary package well-aligned with salary scales of professionally run NGOs. We provide an environment of flexibility, challenge and innovation for a leader to flourish in this role. We aim to be a gender just, equal opportunity employer with respect to building diversity in our teams. Women and diverse candidates are strongly encouraged to apply for this role. Kindly consolidate your resume and cover letter into a single Word/PDF document. Please upload this document in the Resume section of the application form, ensuring that the file size does not exceed 5 MB.