Executive – Soft Services

Executive Soft Services

Location:

Reporting To

CTC

Industry Experiance

Experience

Qualification

Role & Responsibilities

• Prioritizing the Facilities' needs.
• Working with both the facilities manager & the assistant facilities manager, you&aposll oversee the property&aposs day-to-day operations & ensure that all administrative functions, security issues, & facility services are covered. Likewise, you&aposll strive for continuous improvement in the process.
• You&aposll keep an eye out for the property&aposs supplies & ensure that it has adequate stocks & materials to keep the operations smooth like a well-oiled machine. Likewise, you&aposll manage supply & service contracts as approved by clients.
• You&aposll help mitigate risks by participating in emergency evacuation procedures and business continuity plans. You&aposll also be on top of health & safety issues that may arise and actively participate in reviewing them.
• Client satisfaction is second nature to the person in charge. You&aposll take on difficult issues in this role and seek opportunities to improve operations. You&aposll also be constantly in tune with the team to achieve key performance metrics and meet service-level agreements.
• Routine site round and critical area inspections
• Responsibility and attentiveness for the Tickets raised and closure tracked within SLA.
• Vendor Management (working at the site)
• Coordination with the LL team
• Coordination with the Site FM team for the daily activities
• Managing and preparing the material BOQ, if required
• Managing and shifting workforce deployments
• Inventory Management/Store management
• Ensuring checklists are updated and the upkeep of the facility
• Preparation of Daily, Weekly, and monthly reports
• Energy consumption and data management
• Managing weekly, Monthly FM & LL MOMs
• Maintaining records of admin reports
• Aligning the workforce and vendor as per the 52-week PPM calendar schedules
• SS team briefings,
• Daily basis observations and closures
• Work permit issuance and records
• Shift jobs and 6 days working
  

Skillset Required

• Strong knowledge of property operations
• The candidate must also demonstrate good working knowledge of occupational safety and aptitude for client-centric operations.
• Solid background in team management.