Executive Sales Representative

As a Customer Relation Executive at our Raipur location within the Sales Development department, you will play a crucial role in our marble manufacturing industry. Your primary responsibility will be to offer top-notch support to customers throughout the sales process, establish strong connections with them, and boost sales conversions. It is essential that you possess a profound understanding of our marble products and services, along with the ability to recognize and seize sales opportunities effectively. Your duties will include assisting customers with inquiries regarding marble products, ensuring they are well-informed to make purchasing decisions. Prompt and accurate responses to sales-related queries will be crucial for maintaining high customer satisfaction levels. Furthermore, you will be tasked with nurturing customer relationships to promote loyalty and drive repeat business in the marble sector. Serving as a reliable point of contact for customers, you will address their needs and concerns efficiently to enhance their overall experience. Identifying potential sales prospects within the marble market and converting inquiries into sales will be a key aspect of your role. You will be responsible for tracking and following up on leads to maximize conversion rates, with a focus on upselling and cross-selling marble products when appropriate. Maintaining a comprehensive knowledge of marble products, including types, finishes, and applications, will enable you to effectively assist customers and boost sales. Staying updated on product features, benefits, and promotions is essential to provide accurate information to customers. Your ability to gather and analyze customer feedback will provide valuable insights for enhancing sales strategies and product offerings in the marble industry. Collaborating with the sales and marketing teams, you will work towards improving the customer experience and addressing areas for enhancement. A Bachelor's degree in Business, Marketing, or a related field is preferred, along with proven experience in customer support or sales, preferably in the marble or construction materials industry. Excellent communication, interpersonal skills, problem-solving abilities, and a customer-centric mindset are essential for success in this role. Proficiency in CRM software and the Microsoft Office Suite is also required. Your performance will be evaluated based on key metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Regular performance reviews will ensure that your contributions align with the company's sales objectives and customer service standards. We offer a competitive salary, performance-based incentives, opportunities for professional growth within the marble manufacturing industry, a supportive work environment, medical benefits, and statutory compliance. Join us in revolutionizing the marble industry by delivering outstanding customer experiences and driving sales achievements!,