Executive

Narayana Health (NH)

1 - 6 years

3 - 8 Lacs

Bengaluru

Posted:4 hours ago| Platform:

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Skills Required

Pathology Telephone handling Billing Consulting Investigation Customer complaints Management HoD Supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

Organize and Co-ordinate of daily routine function of the department.

Job Responsibilities:

Co-ordinationregistration & In-patient /out-patient billing for consultation & investigation/sadmission

telephone handlingreports handling.

Coordinating for various types of health check up.
Analyze the Customer Complaints and suggestions and ensuring remedial implementation.
Conducting orientation programs for all the freshly joined staffs in the hospital.
Take care of the patients appointments and communicate with them about the same.
Guide patients with the information they want and provide the help needed.
Convey the consultation timings and explain about their secretaries and appointment process.
Read people for discomfortimpatience and anxiety and know how to manage them.
Deal with all internal patient related matters under the guidance of the HOD.
Coordinate with other department personnel and ensure smooth functioning of the place of work allotted.
To solve the patients problem if anyto the extent possible.
Co-ordinate with various departments to get the reports on time.
Prepare the patients file replete with all the patient records ie Sonographypathologyetc
Any other work assigned by the superiors from time to time.
Attend to all internal departmental problems and report to HOD
Any other work assigned by the concerned doctors from time to time.

Candidate Requirements:

Able to work accurately and with minimal supervision.
Ability to comprehend written instructions given by the related departmental personnel.
Ability to plan & organize ones work schedule effectively.
Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel.
Affinity to work in team.
Enthusiasm.

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