Executive Key Accounts

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As the Executive Key Accounts, your primary responsibility will be to oversee relationships with key clients, understand their requirements, and ensure long-term partnerships. You will act as a strategic advisor, foster strong client relationships, and identify mutual growth opportunities. Key Responsibility Areas: - Develop and maintain strong relationships with key clients. - Act as the primary point of contact for all client-related matters. - Build trust and propose solutions that align with client objectives. - Negotiate contracts and define performance timelines. - Manage onboarding of new clients across UAE and Bahrain. Effective Communication and Collaboration: - Collaborate with the sales team to identify and pursue business opportunities. - Support the sales team in negotiations and deal closures. - Serve as the liaison between key customers and internal departments. - Coordinate with advertising, design, marketing, sales, and logistics teams to meet client needs. - Work with senior management on strategic planning, resource allocation, and account standards. - Conduct portal training sessions and participate in client meetings (Zoom / Phone / In-person). Ensuring Client Satisfaction: - Ensure timely delivery of products/services aligned with client expectations. - Address complex client requests and escalate appropriately to resolve issues effectively. Reporting and Analytics: - Prepare regular internal and external reports on account progress and forecasts. - Generate performance, volume, and issue logs to monitor operational efficiency. - Maintain and update the Issue Log to identify and resolve operational gaps. Job Requirements / Desired Skill Set: - Bachelors/Masters degree in Business Management, preferably with a specialization in Sales Marketing. - Minimum 5+ years of experience in Key Account Management or similar roles. - Excellent communication and interpersonal skills. - Tech-savvy, quick learner, and proactive in problem-solving. - Strong negotiation and decision-making abilities. - Proven ability to manage multiple priorities under pressure. - Demonstrated experience in business development and maintaining client relationships. - Strong leadership qualities and ability to lead by example. Qualifications: - Experience: Minimum 1-3 years - Qualification: Graduate,

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