Company Description Jeebly is a tech-driven logistics solution brand dedicated to delivering joy to partners and individuals, helping them seamlessly manage business and personal shipments. We set new standards with 'Last Mile Logistics 2.0' through Fast Mile Logistics, optimizing the entire fulfillment process for same-day delivery. Our company has experienced extraordinary growth, from 0.1 million orders successfully delivered in 2017 to over 20 million orders. Jeebly is on a clear path to expand across the GCC and other potential markets. Role Description This is a full-time on-site role for a Key Account Manager located in Noida. The Key Account Manager will be responsible for managing key customer accounts, developing and maintaining strong relationships with clients, and ensuring customer satisfaction. Day-to-day tasks include handling customer inquiries, analyzing account performance, creating business plans, and collaborating with internal teams to meet client needs and company targets. Qualifications Proficiency in Account Management and Key Accounts Strong Analytical Skills for assessing account performance and business planning Excellent Customer Service skills Experience in developing and implementing Business Planning strategies Effective communication and interpersonal skills Ability to work on-site in Noida Bachelor’s degree in Business Administration, Marketing, or a related field Experience in the logistics industry is a plus Show more Show less

We are seeking a detail-oriented and proactive Accounts Receivables Executive to manage and reconcile receivables, ensuring a steady flow of funds within the company. The role will involve preparing reconciliation reports, maintaining monthly closing balances, and supporting the overall optimization of financial transactions and systems. Key Responsibilities Accounts Receivables Management Perform reconciliation of payments and customer accounts to support financial transaction accuracy. Communicate with customers regarding past-due accounts and strengthen client relationships. Reconcile Accounts Receivables ledger accounts against Vendor Statements of Account (SOA). Initiate receivables from suppliers/creditors after securing approvals from the COO and CEO on verified collections. Banking & Treasury Prepare monthly bank reconciliations and maintain intercompany control accounts for month-end closings. Handle daily bank transactions, ensuring all entries are accurate and properly recorded in the accounts. Manage post-dated cheque (PDC) schedules, ensuring timely processing and sufficient fund availability. Filing / Documentation Organize and maintain financial records and documents vendor-wise and transaction-wise. Assist in improving the accounts receivable documentation process by identifying performance improvement areas. Requirements & Desired Skill Set Bachelor’s degree in Accounting or Finance. Minimum 3 years of experience in a similar role. Strong understanding of accounting policies and procedures. Excellent verbal and written communication skills. Proficient in MS Office, especially Excel; familiarity with accounting software is a plus. Strong analytical thinking and attention to detail. Ability to manage multiple priorities and meet tight deadlines. Show more Show less

Efficient Customer Support Ensure customers receive excellent and consistent customer service. Meet and exceed service standards and agreements. Execute all customer-facing transactions in line with company strategy, resulting in higher satisfaction and timely service delivery. Meeting Service Level Agreements (SLAs) Ensure that the agreed SLAs are met under all circumstances to strengthen customer loyalty and retention. Complaint Resolution Diffuse situations with dissatisfied customers professionally. Resolve product or service issues by clarifying complaints, identifying the cause, selecting the best solution, expediting resolution, and following up. Manage and address customer complaints and escalate unresolved issues to the appropriate senior staff when necessary. Ensuring Client Satisfaction Ensure timely and successful delivery of services and solutions according to client needs and objectives. Assist with challenging client requests and escalate them to the concerned department for resolution.

Efficient Customer Support Ensure customers receive excellent and consistent customer service. Meet and exceed service standards and agreements. Execute all customer-facing transactions in line with company strategy, resulting in higher satisfaction and timely service delivery. Meeting Service Level Agreements (SLAs) Ensure that the agreed SLAs are met under all circumstances to strengthen customer loyalty and retention. Complaint Resolution Diffuse situations with dissatisfied customers professionally. Resolve product or service issues by clarifying complaints, identifying the cause, selecting the best solution, expediting resolution, and following up. Manage and address customer complaints and escalate unresolved issues to the appropriate senior staff when necessary. Ensuring Client Satisfaction Ensure timely and successful delivery of services and solutions according to client needs and objectives. Assist with challenging client requests and escalate them to the concerned department for resolution. Qualifications 2-3 years of experience in a customer-centric role within an international BPO or call center. Strong team management, negotiation, and problem-solving skills. Excellent organizational skills with keen attention to detail. Exceptional verbal and written communication skills in English; proficiency in Arabic is a plus. Must be a strong team player, highly motivated, and able to work under pressure during peak periods. Ability to review grant and contract documents for terms and conditions. Additional Information Experience: Minimum 1-3 years Qualification: Graduate Show more Show less

We are looking for a proactive and detail-oriented Associate Product Manager to join our dynamic Product Technology team. The ideal candidate will play a critical role in bridging business needs with technical execution. This role involves close collaboration with both internal teams and external stakeholders to ensure successful delivery of product solutions. A strong understanding of API-based systems, exceptional documentation abilities, and effective communication skills are key to success in this position. Key Responsibilities Translate business requirements into detailed documentation including product requirement documents, user stories, flowcharts, and process diagrams. Collaborate closely with internal teams (Product, Engineering, QA, etc.) and external partners (clients, vendors, etc.) to gather and clarify requirements. Maintain clear and ongoing communication with clients from initial requirements to final delivery, including regular status updates. Actively participate in sprint planning, product demos, and UAT processes. Understand, test, and troubleshoot APIs using Postman. Support integration of third-party plugins and APIs, ensuring seamless interoperability. Evaluate vendor solutions and recommend the best-fit options based on technical and business analysis. Act as a bridge between the product vision and the development team, ensuring clarity and alignment. Effectively manage multiple stakeholders and priorities in a structured manner. Qualifications And Requirements 4–6 years of experience in product management, business analysis, or a related function in a tech-driven environment. Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (MBA preferred). Strong hands-on experience with Postman and working knowledge of REST APIs. Solid understanding of API workflows, plugin integrations, and system interoperability. Skilled in preparing product documentation, wireframes, and process diagrams (using tools like Lucidchart, Moqups, Canva, etc.). Excellent communication and interpersonal skills with a proven ability to manage cross-functional communication. Strong organizational and multitasking abilities. Prior experience in the logistics domain will be an added advantage. Show more Show less

The Executive – Key Accounts will be responsible for overseeing the relationships with key clients, understanding their requirements, and ensuring long-term partnerships. The role involves acting as a strategic advisor, fostering strong client relationships, and identifying mutual growth opportunities. Key Responsibility Areas Relationship Management Develop and maintain strong relationships with key clients. Act as the primary point of contact for all client-related matters. Build trust and continuously propose solutions that align with client objectives. Negotiate contracts and define performance timelines. Manage onboarding of new clients across UAE and Bahrain. Effective Communication and Collaboration Collaborate with the sales team to identify and pursue business opportunities. Support the sales team in negotiations and deal closures. Serve as the liaison between key customers and internal departments. Coordinate with advertising, design, marketing, sales, and logistics teams to meet client needs. Work with senior management on strategic planning, resource allocation, and account standards. Conduct portal training sessions and participate in client meetings (Zoom / Phone / In-person). Ensuring Client Satisfaction Ensure timely delivery of products/services aligned with client expectations. Address complex client requests and escalate appropriately to resolve issues effectively. Reporting and Analytics Prepare regular internal and external reports on account progress and forecasts. Generate performance, volume, and issue logs to monitor operational efficiency. Maintain and update the Issue Log to identify and resolve operational gaps. Job Requirements / Desired Skill Set Bachelor’s/Master’s degree in Business Management, preferably with a specialization in Sales Marketing. Minimum 5+ years of experience in Key Account Management or similar roles. Excellent communication and interpersonal skills. Tech-savvy, quick learner, and proactive in problem-solving. Strong negotiation and decision-making abilities. Proven ability to manage multiple priorities under pressure. Demonstrated experience in business development and maintaining client relationships. Strong leadership qualities and ability to lead by example. Qualifications Experience: Minimum 1-3 years Qualification: Graduate Show more Show less

Company Description Jeebly is a tech-driven logistics solution brand committed to delivering joy to our partners and individuals by empowering them to efficiently manage their business and personal shipments. We set new standards with ‘Last Mile Logistics 2.0,’ introducing Fast Mile Logistics to meet the industry trend for same-day delivery. The company has grown significantly, from successfully delivering 0.1 million orders in 2017 to over 20 million orders. With this growth trajectory, Jeebly aims to expand its footprint across GCC and other potential markets. Role Description This is a full-time on-site role for an Executive Q Commerce based in Noida. The Executive Q Commerce will oversee the day-to-day operations of quick commerce activities, ensuring efficient and timely delivery of services. Key responsibilities include coordinating with various teams to streamline fulfillment processes, monitoring key performance indicators (KPIs), managing inventory, setting and maintaining operational standards, and providing support to the team to resolve any operational issues promptly. Qualifications Experience in logistics, supply chain management, and warehouse operations Strong analytical skills to monitor KPIs and operational metrics Proficient in using logistics management software and tools Exceptional communication and leadership skills Ability to work under pressure and meet tight deadlines Proven problem-solving skills and attention to detail Knowledge of last mile delivery and e-commerce trends Relevant experience in quick commerce operations is a plus Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field Show more Show less

We are seeking a motivated and organized individual to ensure that all Delivery Associates operate efficiently and diligently, delivering first-class service to our clients. This role involves coordinating and supporting riders while ensuring the smooth and effective functioning of the on-demand operational process. Key Responsibilities Driver’s Support Inbound Support: Act as the primary point of contact for all rider-related concerns and queries. Address and resolve issues or escalate them to the appropriate department. Outbound Support: Proactively reach out to riders for coordination, guidance, and issue resolution to prevent customer dissatisfaction or delivery delays due to controllable/uncontrollable circumstances. Operational Support Oversee the complete order lifecycle from generation to delivery using in-house tracking software. Coordinate with Team Leaders to gather regular feedback on Delivery Associates' performance in their assigned zones. Ensure timely and accurate delivery of all orders by actively monitoring each delivery in real-time. Reporting Monitor and report on rider performance daily. Identify low-performing delivery associates and work on improvement strategies to achieve operational excellence. Job Requirements Bachelor’s Degree or Diploma in any discipline. Flexibility to work varied schedules/shifts based on operational needs. Strong geographical knowledge of UAE roads and routes across various emirates. Ability to quickly learn and adapt to internal processes and delivery standards. Excellent communication skills in English, Urdu, and Hindi. Good interpersonal skills to effectively manage and engage with frontline staff. Proficiency in MS Office Suite and general computer literacy. Qualifications Experience: Minimum 1-3 years Qualification: Graduate Show more Show less

We are seeking a proactive and detail-oriented First Mile Executive to oversee and manage the first-mile operations efficiently. The role involves coordinating with AM/SE, managing pick-ups, ensuring timely dispatches, and maintaining operational accuracy for smooth supply chain functioning. The ideal candidate should have strong communication, problem-solving, and organizational skills to optimize first-mile processes. Key Responsibilities Oversee and manage first-mile logistics, including AM/SE team coordination and pick-up scheduling. Ensure timely and accurate collection of shipments from sendr to hubs or warehouses. Monitor and track shipments, proactively addressing delays or disruptions. Collaborate with internal teams such as warehouse, transportation, and customer service to ensure seamless operations. Ensure compliance with company policies, safety regulations, and industry best practices. Analyze first-mile performance metrics and implement improvements for efficiency. Maintain accurate documentation and reports related to first-mile operations. Identify and resolve first-mile challenges to enhance supply chain performance. Qualifications Experience: Minimum 1-3 years Qualification: Graduate Show more Show less

We are looking for a talented and detail-oriented Graphic Designer to join our Marketing team. You will be responsible for creating visually striking and brand-consistent creatives across digital and print platforms. From social media and websites to mobile apps, packaging, pitch decks, and campaign materials — you’ll help bring our brand to life through compelling visuals. As a key team player, you’ll collaborate with cross-functional teams including marketing, content, and product across India and UAE to deliver unified and impactful communication. Key Responsibilities Creative Communication Design digital marketing assets including social media posts, emailers, and digital ads Create professional corporate pitch decks, sales proposals, and internal presentations Design print media such as brochures, banners, hoardings, and other marketing collateral Develop UI assets and visuals for our website and mobile app Collaborate with marketers, copywriters, and developers to create cohesive campaigns Teamwork Collaboration Work effectively with team members across India and UAE Take constructive feedback and iterate designs to align with strategic goals Ensure all visual communication aligns with the brand's tone and identity Requirements 1–3 years of relevant experience in graphic design Bachelor’s degree in Visual Communication, Graphic Design, or a related field Strong portfolio (academic, freelance, or professional work) Proficiency in design tools: Adobe Photoshop, Illustrator, Figma, Canva Good understanding of layout, typography, and color theory Excellent communication skills in English and Hindi (verbal written) Qualifications Experience working with e-commerce, logistics, or tech-driven brands Basic knowledge of UX writing and design principles Excellent coordination and problem-solving skills. Strong communication abilities for cross-functional coordination. Ability to analyze delivery data and improve operational KPIs. Attention to detail and ability to multitask in a fast-paced environment. Additional Information

Job Title: Copywriter Location: Noida, India Department: Marketing Position Overview We are seeking a creative and detail-oriented Copywriter to join our Marketing team. In this role, you'll craft compelling, clear, and on-brand content across all platforms – including our website, mobile app, social media, email campaigns, blogs, and more. You’ll work collaboratively with marketing, design, and product teams across India and UAE to ensure consistency, clarity, and impact in our communications. Key Responsibilities Creative Communication Write and edit persuasive, high-quality copy for digital platforms: website, app, email, ads Create tailored, engaging social media captions and campaigns Develop blog posts and thought leadership content optimized for SEO and aligned with our brand voice Collaborate with designers to create content-first user experiences Help define, maintain, and evolve our tone of voice across all customer touchpoints Stay updated on content trends, competitor messaging, and emerging formats Produce content for sales and marketing collateral including pitch decks, brochures, and explainer videos Teamwork Collaboration Coordinate effectively with cross-functional teams across India and UAE Participate actively in brainstorming and campaign planning Take feedback constructively to refine and improve content output. Qualifications 1–3 years of experience in copywriting (in-house or agency) Strong portfolio showcasing a range of content across digital platforms Excellent written and verbal communication skills in English and Hindi Ability to write both short-form and long-form content with clarity and creativity Familiarity with SEO principles, content strategy, and social media trends

You will be responsible for providing efficient customer support by ensuring that customers receive excellent and consistent service. Your main focus will be to meet and exceed service standards and agreements while executing all customer-facing transactions in line with the company's strategy to enhance satisfaction and ensure timely service delivery. Your key responsibilities will include meeting Service Level Agreements (SLAs) to strengthen customer loyalty and retention. It will be crucial to ensure that agreed SLAs are met under all circumstances. In handling complaint resolution, you will be expected to professionally diffuse situations with dissatisfied customers, identify the cause of product or service issues, select the best solution, expedite resolution, and follow up to ensure customer satisfaction. Additionally, you will manage and address customer complaints, escalating unresolved issues to senior staff when necessary. To ensure client satisfaction, you will need to deliver services and solutions in a timely and successful manner according to client needs and objectives. You may also be required to assist with challenging client requests and escalate them to the concerned department for resolution. The ideal candidate should have 2-3 years of experience in a customer-centric role within an international BPO or call center. Strong team management, negotiation, and problem-solving skills are essential, along with excellent organizational skills and attention to detail. Proficiency in English is a must, while knowledge of Arabic is a plus. Being a team player, highly motivated, and capable of working under pressure during peak periods is crucial. Furthermore, the ability to review grant and contract documents for terms and conditions will be beneficial. Additional Information: - Experience: Minimum 1-3 years - Qualification: Graduate,

As a Copywriter at our company, you will play a key role in crafting compelling and on-brand content for various digital platforms such as websites, mobile apps, social media, email campaigns, and blogs. You will collaborate with our marketing, design, and product teams in India and UAE to ensure consistency and impact in our communications. Your responsibilities will include writing and editing persuasive copy, creating engaging social media campaigns, developing SEO-optimized blog posts, and collaborating with designers to create user-centric experiences. You will also help define and maintain our brand voice across all customer touchpoints and stay updated on content trends and competitor messaging. In addition, you will collaborate effectively with cross-functional teams, participate in brainstorming sessions, and actively contribute to campaign planning. Constructive feedback will be welcomed as you refine and improve the quality of our content output. To be successful in this role, you should have at least 3 years of experience in copywriting, a strong portfolio demonstrating content across digital platforms, and excellent written and verbal communication skills in English and Hindi. You should be able to write both short-form and long-form content with clarity and creativity, and have a good understanding of SEO principles, content strategy, and social media trends.,