Executive - Customer Delight

2.0 - 6.0 years

1.0 - 5.0 Lacs P.A.

Mumbai, Navi Mumbai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Customer ServiceCustomer SupportCustomer Experiencecustomer queriesData MaintenanceChat Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description : What do I need ? - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate What will I be doing? - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features - Inform customers about new features and functionalities - Data Maintenance & Reporting Tech Stack & Tools : - Excel - Freshdesk of Similar Tool - Data Studio or Similar Tool (Slight Knowledge) Language : - Tamil - English

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