Mumbai, Navi Mumbai
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Job Description : What do I need ? - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate What will I be doing? - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features - Inform customers about new features and functionalities - Data Maintenance & Reporting Tech Stack & Tools : - Excel - Freshdesk of Similar Tool - Data Studio or Similar Tool (Slight Knowledge) Language : - Tamil - English
Greater Noida
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
- To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. - Responsible for generating leads through phone calls, social media and emails. Responsibilities & duties : - Research, track, maintain and update leads - Make outgoing calls to develop new business - Contact prospects to qualify leads - Direct email marketing to key clients and prospects - Research and maintain lead generation database - Conduct customer research - Conduct client or market surveys to obtain information about potential leads - Participate in the preparation of proposals and / or sales presentations - Provide accurate and timely information to management - Develop a strong knowledge of the company's products and services in order to facilitate the sales process Skills / attributes required: - Excellent English communication (verbal and written) - Experience with cold calling - Experience with research and maintaining databases - Experience in using CRM - Strong project and time management skills - Experience working with Western companies (preferred)
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