Executive CRM

Job Description: As a CRM Executive, your role involves building and maintaining strong relationships with customers. You will manage inquiries, resolve issues, provide product information, and ensure customer satisfaction. Additionally, you will coordinate with internal departments to meet client needs, track and report customer feedback, and maintain accurate customer databases and interaction records. Key Responsibilities: - Manage customer inquiries and resolve issues promptly. - Provide product information and ensure customer satisfaction. - Coordinate with internal departments to meet client needs. - Track and report customer feedback. - Maintain accurate customer databases and interaction records. Qualifications Required: - Strong communication and interpersonal skills. - Excellent problem-solving and conflict-resolution abilities. - Customer service orientation and a commitment to client satisfaction. - Attention to detail in record-keeping and data management. - Ability to work effectively with internal teams and collaborate cross-functionally.,