Job Opening: CRM Executive – Customer Support & Service
Company: Acme Creation Pvt. Ltd.
Location: Bhestan, Surat
Job Type: Full-Time | Permanent
Working Hours: 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM
Salary: ₹18,000 – ₹25,000 (Based on experience & communication skills)

About the Role

We are looking for a dynamic, energetic, and customer-focused professional to join our team as a CRM Executive at Acme Creation Pvt. Ltd. The ideal candidate will have excellent communication skills, a polite and professional voice, and the ability to handle customer queries efficiently.

Key Responsibilities

Handle customer support calls and messages
Maintain and update customer data
Conduct telecalling to potential customers
Follow up on payments with customers
Explain product/service details and provide solutions to customers
Coordinate with internal departments for customer follow-ups
Ensure polite, respectful, and helpful communication in Hindi and English at all times

Requirements

Experience: 2–3 years (preferred)
Languages: English (must)
Skills Required:
Pleasant & clear voice
Basic computer knowledge
Confident and clear communication
Good learning attitude
Energetic and customer-focused mindset
Personality: Extroverted, energetic, quick learner, good listener
Preference: Female candidates are encouraged to apply

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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