Executive

As a Customer Care representative, your role involves assessing customers" needs according to the guidelines provided by the manager. You will be responsible for building sustainable relationships and trust with customer accounts through open and interactive communication. Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution are crucial aspects of your job. Additionally, you will need to keep records of customer interactions, process customer accounts, and file documents while adhering to communication procedures, guidelines, and policies. Key Responsibilities: - Assess customers" needs based on provided guidelines - Build sustainable relationships and trust with customer accounts through open communication - Handle customer complaints, provide solutions within time limits, and ensure resolution - Keep records of customer interactions, process customer accounts, and file documents - Follow communication procedures, guidelines, and policies Qualifications Required: - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Any Degree Please note that only male candidates are eligible for this position. Preference will be given to candidates residing in Kukatpally, Gachibowli, or Hitech City.,