Events Client Servicing

Experience Required: 6+ years of work experience Full-time On-site: Mumbai-based About Homegrown Homegrown is India's next-gen culture and lifestyle platform for the creative class. The Homegrown Ecosystem is powered by: i. Digital media platform & network ii. Creative Agency & Production House iii. Events & Experiences iv. IPs - The Homegrown Festival (Formerly #HGStreet) and more View work on: homegrownworld.in | Platforms: homegrown.co.in | ig: @homegrownin @homegrownvoices @homegrownstreet About Homegrown Events Homegrown is building India's definitive culture and lifestyle events and communities in the country working across lifestyle brand launches, culture & music festivals, self owned IPs and branded IPs and more. We partner with brands to create cultural experiences using immersive events across alcobev / tech / lifestyle / fashion & more. Homegrown has hosted over 150+ global and local brand launches | had over 1.5L people attend its events and festivals | co owns 2 IPs with brands like Bacardi x Dewars | Also has its own culture x lifestyle festival + creative conference. AWARDED: ADWEEK's FASTEST GROWING AGENCIES WORLDWIDE & CAMPAIGN ASIA'S EVENT MARKETING AWARDS Some of our clients: Bacardi, Nike, Puma, Budweiser, Dewars, Nothing, Jagermeister, adidas, etsy, Johnnie Walker Sample work: Homegrown festival (Our IP): https://www.youtube.com/watch?v=YbIkZkLxoOE&t=1s Casa Bacardi: https://www.homegrownworld.in/nothing-phone-launch Puma Run the Streets: https://www.homegrownworld.in/puma-runthestreets-integrated-campaign Nothing Phone 2 Launch: https://www.homegrownworld.in/nothing-phone-launch Dewars Stay Curious HQ: https://www.homegrownworld.in/dewars-stay-curious Nike Air Max Day: https://www.homegrownworld.in/nike-airmax Absolut India Launch: https://www.homegrownworld.in/absolut-bottle-launch Core Top Line Requirements: Managing client relationships with precision and excellence Leading event planning and execution from concept to completion Overseeing client communications and expectation management Translating client briefs into actionable plans for the production team Ensuring timely delivery of all client deliverables within budget Roles & Responsibilities: Serve as primary point of contact between clients and internal teams for all event-related projects Develop comprehensive project proposals, timelines, and budgets based on client briefs Lead client meetings, presentations, and progress updates throughout the project lifecycle Collaborate with creative and production teams to ensure client vision is executed effectively Manage client expectations and negotiate deliverables within scope and budget constraints Oversee event execution ensuring all client objectives are met with excellence Handle client feedback and implement necessary adjustments during planning and execution Identify upselling opportunities and develop long-term client relationships Create detailed post-event reports and ROI analysis for clients Contribute to new business pitches and proposals for potential clients Maintain thorough documentation of all client interactions and project developments Requirements: 6+ years experience in client servicing with focus on event management Strong portfolio of managing lifestyle, cultural, or brand experience events Excellent communication skills and ability to build lasting client relationships Proven track record of managing multiple client accounts simultaneously Experience working with premium lifestyle, alcohol, tech, or fashion brands Strong understanding of event production processes and timelines Ability to translate creative concepts into practical execution plans Problem-solving mindset and adaptability in high-pressure situations Excellent negotiation and conflict resolution skills Passion for culture, lifestyle trends, and innovative event experiences Willingness to work flexible hours including weekends during event periods Show more Show less