On-site
Full Time
Initial engagement involves gathering essential event details such as date, venue, expected attendance, and service preferences from the operations department. The focus then shifts to identifying potential events and organizers to enlist on the platform. Working closely with the Sales team, the aim is to negotiate optimal deals for vendors, including devising pricing. Coordinate all aspects of pop-ups and events, including venue selection, setup, staffing, inventory management and logistics. Liaise with vendors and suppliers to ensure timely delivery of execution for pop-ups and events. Close coordination with departments ensures timely fulfillment of organizer requirements and handling last- minute changes. Identifying and addressing operational challenges in collaboration with property staff and customers is crucial. Maintain relationships with existing vendors and agencies, emphasizing culinary innovation and quality. Ensure high-quality client & customer service at pop-ups and event, including training staff on process and product knowledge, sales and service techniques, and client interaction. Undertaking additional responsibilities as required supports overall business objectives. Build long-term, value-based client relationships though successful planning and execution of pop-ups and events. Proactively identifying and resolving bottlenecks expedites event setup and execution. Requirements Master’s or Bachelor's degree in hospitality. Culinary experience preferred. Proven relevant experience for at least 6 years. Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability and ethnic backgrounds. Service oriented style with professional presentations skills. Creative thinking and problem-solving skills, with the ability to adapt to changing circumstances. Flexibility to work as per the business requirement. Entrepreneurial Business Acumen. Excellent written and verbal communication skills.
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