ERP Functional Specialist-Microsoft Dynamics 365

Business requirements

• Collect business requirements.
• Analyze business requirements and perform GAP/Fit analysis.
• Discuss with the business stakeholders about best fit solution proposal.
• Lead sign-off process together with the key stakeholders.
• During the process, ensure appropriate documentations are completed.

Design

• Lead and perform solution design activities together with the delivery team.
• Consider cross-functional impacts.
• Apply standard and industry best practices while designing solutions.
• Apprise business stakeholders about the proposed design and obtain required sign-off with business and IT stakeholders.

Data management

• Understand data requirements.
• Map data from source to target applications.
• Assist in data migration activities.

Configure and develop

• Perform configuration in D365 according to specification.
• Also coordinate with delivery team to get required configuration completed wherever applicable.
• Ensure appropriate documentation of configurations.
• Explain functional solutions to development team for building right solutions.
• Coordinate with development team for solution development completion.
• Review the solutions delivered by development team and perform unit & required regression testing.

Configure and develop

• Perform configuration in D365 according to specification. Also coordinate with delivery team to get required configuration completed wherever applicable.
• Ensure appropriate documentation of configurations.
• Explain functional solutions to development team for building right solutions.
• Coordinate with development team for solution development completion.
• Review the solutions delivered by development team and perform unit & required regression testing.

Testing

• Work closely with business stakeholders to identify test scenarios and test cases.
• Perform unit, regression and system integration testing.
• Take part in non-functional testing.
• Assist in user acceptance test.
• Resolve defects.

Training

• Contribute to training strategy.
• Prepare training material.
• Conduct required trainings.

Go-live

• Provide input to cut-over planning.
• Take part and lead in go-live activities within the scope of the role.

Maintenance & Support

• Take part in maintenance, support activities related to the role scope.
• Work on assigned incidents, problems, service and change requests.

Process

• Adhere to relevant process like project methodology, solution change management, configuration & release management, deployment management, postproduction support processes.
• Align with project managers & support leaders for time planning, task execution, prioritizations.