ERP Coordinator

Edunext Technologies Pvt. Ltd. is a technology company catering to educational institutions. The company is founded by the people with proven experience and in-depth understanding of education enterprise with expertise in technology. Our mission is to help educational institutions in exploiting technology for efficient education delivery and make the journey of studying and teaching a pleasant experience. We also believe that learning never ends hence always look forward to become knowledge partners with educators. Roles & Responsibilities:- Connecting with the clients and resolving their queries on desk etc. Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity. Helps in designing and implementing successful software implementation. Keep tracking the user tickets and resolutions. Coordinate with the Development team incase of any new feature is required. Skills Required :- Excellent problem solving and troubleshooting skills. Excellent communication skills. Must have problem solving and process improving mindset. Have basic knowledge of programming skills. Must have excellent knowledge of Microsoft Office (Word, Excel, etc.) Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Location: Haridwar, Uttarakhand (Required) Work Location: In person