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2.0 years

0 Lacs

India

Remote

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. About the Role As our first dedicated Workforce Management Specialist, you will play a foundational role in building workforce discipline into our fast-growing contact center. You'll be responsible for ensuring the right people are in the right place at the right time—balancing efficiency, employee experience, and customer satisfaction. The ideal candidate will bring a mix of analytical rigor and operational flexibility, ready to work with manual tools and drive insights that help our support organization scale. Functional responsibilities Key Responsibilities Forecast contact volume, handle times, and staffing needs using historical data and business trends. Build and adjust agent schedules across multiple channels (chat, phone, email) to meet service goals, while coordinating coverage during holidays and peak periods. Monitor real-time adherence via Salesforce Omni-Channel Supervisor and take proactive steps to optimize occupancy and SLA performance. Develop and maintain key workforce metrics such as shrinkage, occupancy, adherence, and service level, providing daily and weekly summaries to stakeholders. Analyze performance data and recommend process improvements to elevate service delivery and agent utilization. Collaborate with supervisors and team leads to align on resource planning and shift optimization. Educate internal teams on workforce principles, including the impact of occupancy, abandon rate, and schedule adherence. Partner with leadership to support continuous improvement initiatives, including manual tooling upgrades and eventual WFM platform evaluation. Support ad hoc reporting and special projects as needed to support the contact center's evolution. What Success Looks Like Forecasts consistently align within ±5% of actual volume Optimized agent schedules balance service needs and team preferences Real-time response gaps are proactively managed with minimal impact on customers Stakeholders rely on your insights to inform operational decisions and hiring plans Workforce planning evolves from manual tools to a more robust systemized approach under your leadership Requirements for applicants Skills & Qualifications 2+ years of experience in workforce management or capacity planning, ideally in a contact center or high-volume support environment Bachelor's degree in business, operations, or a related field—or equivalent practical experience Experience with CRM or service platforms such as Salesforce and comfort navigating live operations dashboards Familiarity with concepts like Erlang modeling, occupancy optimization, and interval-level forecasting Personal qualities Strong analytical mindset with the ability to work in Excel/Google Sheets to model staffing plans Excellent communication and collaboration skills, with the ability to influence across functions Comfortable operating in a high-growth, ambiguous environment with manual tooling and evolving systems Language skills В2-С1 Location Remote Holiday calendar USA holidays Shift (Time Zone): US ЕТ Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Who will you be working with? The Wabtec Passenger Information Management System (PIMS) team is responsible for delivering real-time transit information solutions that enhance the passenger experience. The team develops and maintains high-availability backend services that integrate with multiple data sources, including SCADA, CAD, and AVL systems, to provide accurate arrival predictions, automated announcements, and real-time service updates. The team works collaboratively with software engineers, system architects, project managers, and transit agency stakeholders to ensure seamless data integration and reliable system performance. Using a mix of functional programming (Erlang, Elixir), messaging protocols (RabbitMQ, AMQP), and real-time databases (PostgreSQL, Mnesia), the PIMS team builds scalable and robust solutions for public transportation networks. Members of the team take ownership of backend services, protocol integrations, and system optimizations while adhering to best practices in software development, testing, and deployment. With a focus on continuous improvement and innovation, the team actively explores new technologies to enhance system performance and reliability. How will you make a difference? As a member of the PIMS Platform group, you will be responsible for designing, developing, and maintaining robust backend solutions utilizing Erlang. Your role will involve implementing in-memory caching strategies, optimizing SQL queries in PostgreSQL, and ensuring reliable data transmission through AMQP and TCP/IP protocols. You will play a key role in developing and maintaining RESTful APIs, troubleshooting system issues, and contributing to the evolution of our distributed system architecture. What do we want to know about you? You must have: Proven experience as a Functional Programming Developer, with expertise in languages such as Clojure, Erlang, or similar functional languages. Strong understanding of PostgreSQL, including the ability to write and optimize complex SQL queries. Experience in designing and implementing communication protocols such as AMQP and TCP/IP. Proficiency in developing, maintaining, and consuming RESTful APIs. Advanced skills in debugging, performance optimization, and system troubleshooting. Familiarity with version control systems (Git, GitLab) and continuous integration tools. Ability to thrive in a collaborative and team-oriented environment. Excellent problem-solving skills and attention to detail. We would love it if you had: Experience with distributed systems and fault-tolerant architectures. Familiarity with other messaging protocols and queuing systems. Knowledge of Erlang-based frameworks and tools for scaling and optimizing systems. Exposure to Agile development methodologies and best practices for collaborative development. What will your typical day look like? Develop and maintain scalable backend systems using Erlang and Elixir. Utilize Mnesia for efficient in-memory caching and real-time data management. Write and optimize SQL queries to enhance the integration of PostgreSQL with backend applications. Design and implement communication protocols using AMQP and TCP/IP for seamless data transmission. Develop and maintain RESTful APIs to facilitate interaction with frontend applications and external systems. Troubleshoot and debug issues, optimizing code for performance, scalability, and reliability. Collaborate with cross-functional teams to integrate backend solutions across various platforms. Stay up to date with the latest functional programming and backend technologies to improve system architecture. What about the physical demands of the job? This role primarily involves working at a computer for extended periods. Occasional travel to team meetings or conferences may be required. You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary. Relocation assistance may be provided if eligibility requirements are met. Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About the Team: The backend engineering team develops the digital backbone of the bank that drive all user experiences. They create robust, scalable, and secure backend systems. They are responsible for designing, developing, deploying, and monitoring all backend services in production. The team develops and maintains a strategic technology roadmap and ensures the application team implements best practices to ensure optimal performance, scalability, and availability of our systems. The team works very closely with the all the application development teams to ensure that all solutions are aligned with the business and technical requirements, and to enhance the overall quality and performance of the systems Get to know the Role: We are seeking talented & passionate Backend Engineer to join our team. You will have opportunities to work on multiple backend service clusters as well as participating in machine learning pipelines. It is very important that our team member take initiatives to identify problems, and have the right mindset and skill sets to solve them. The day-to-day activities/Responsibilities: Design and write with the cutting edge GO language to improve the availability, scalability, latency, and efficiency of Digibank’s range of services Work with engineering team to explore and create new design / architectures geared towards scale and performance Participate in code and design reviews to maintain our high development standards Engage in service capacity and demand planning, software performance analysis, tuning and optimization Collaborate with product and experience teams to define and prototype feature specifications Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations Design, build, analyze and fix large-scale systems Learn full stack performance tuning and optimization Debug and modify complex, production software The must haves/Qualificiations: A Degree in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures 4-8 years of experience in software engineering in a distributed systems environment Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability You can be a good coder in any language (C++, C, Java, Scala, Rust, Haskell, OCaml, Erlang, Python, Ruby, PHP, Node.JS, C# etc.), but willing to work on Golang Our Tech Stack: Our core services tech stack consists of Golang with Redis, MySQL, DynamoDB, Elasticsearch data stores as well as HAProxy load balancers. They all run on the AWS cloud infrastructure with auto-scaling abilities. Our mobile app platform coverage includes native iOS and Android, written in Swift and RxJava. Our Command Center front-end is built on Rails, HTML5, CSS and Javascript. We use GitHub for our code repository and we adhere to the basic Continuous Delivery tenets utilising a host of tools to support our release pipeline and code quality. These include Travis CI, New Relic, PullReview, Code Climate, Papertrail, Gemnasium, JFrog and Jenkins.

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

WHY GO WITH GREYORANGE? At GreyOrange, we develop leading-edge fulfillment technology that gets the right product to the right place at the right time. In today’s age of immediacy, where customers expect to receive their order right away, retailers must take a completely new approach to compete. By leveraging AI, robotics and machine learning, GreyOrange transforms how businesses fulfill orders and keep promises to their customers. GreyOrange is a global company with core operations in North America, Europe, India and Japan. We apply modern thinking and technology to solve today’s fulfillment challenges – and we’re looking for modern minds to join us. About our solutions GreyOrange technology specializes in bringing warehouses, distribution centers, and fulfillment centers into the future. Our AI-driven GreyMatter™ Fulfillment Operating System and Ranger™ robot series are a combined solutions that continuously prioritize decisions and workflows to efficiently orchestrate tasks, time and teams of people and robots for optimum performance across a distribution center. Real-time data is fed into always-solving algorithms that calculate each next-best decision, whether solving for every-day performance or solving for peak period commitments. The result is a fast, agile and precisely tuned operation that equips our customers to perpetually meet the what-when-where expectations of their customers. Engineer Software Development Responsibilities Design and implement backend infrastructure and APIs. Write high-quality code that is robust, readable and scales. Possess the drive to dive deep. thrive and progress even in ambiguous situations. Encourage and support knowledge sharing within teams and external groups. Troubleshoot & debug applications. Adopt problem-solving as a way of life - always go to the root cause. Collaborate with the team to discuss and implement ideas. Build responsive, robust and optimized applications. Requirements: Min experience of 1 year as Backend developer. Passionate about building backend systems. Desire to explore new ideas, open to other ideas as well. Love for writing clean, beautiful, readable and testable code. We expect you to have a good understanding of Java. It's even better if you are familiar with some of Git, Erlang, Python. Exposure to Postgres Equal Opportunity Employer Grey Orange Inc. is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories.

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6.0 - 8.0 years

8 - 11 Lacs

Pune

Work from Office

Job Role : Erlang Developer (RabbitMQ, ELIXIR Mandatory) Job Summary : We are seeking a skilled Erlang Developer to join our backend engineering team. The ideal candidate will have a strong background in Erlang, with working experience in Elixir and RabbitMQ. You will play a key role in designing, building, and maintaining scalable, fault-tolerant systems used in high-availability environments. Key Responsibilities : - Design, develop, test, and maintain scalable Erlang-based backend applications. - Collaborate with cross-functional teams to understand requirements and deliver efficient solutions. - Integrate messaging systems such as RabbitMQ to ensure smooth communication between services. - Write reusable, testable, and efficient code in Erlang and Elixir. - Monitor system performance and troubleshoot issues in production. - Ensure high availability and responsiveness of services. - Participate in code reviews and contribute to best practices in functional programming. Required Skills : - Proficiency in Erlang with hands-on development experience. - Working knowledge of Elixir and the Phoenix framework. - Strong experience with RabbitMQ and messaging systems. - Good understanding of distributed systems and concurrency. - Experience with version control systems like Git. - Familiarity with CI/CD pipelines and containerization (Docker is a plus). Preferred Qualifications : - Experience working in telecom, fintech, or real-time systems. - Knowledge of OTP (Open Telecom Platform) and BEAM VM internals. - Familiarity with monitoring tools like Prometheus, Grafana, etc. Educational Requirements : - Bachelors degree in Computer Science, Engineering, or a related field (or equivalent experience).

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2.0 - 5.0 years

3 - 6 Lacs

Gurgaon

On-site

Senior Executive EXL/SE/1393886 Travel & LeisureGurgaon Posted On 23 Jun 2025 End Date 07 Aug 2025 Required Experience 2 - 5 Years Basic Section Number Of Positions 2 Band A2 Band Name Senior Executive Cost Code 5311302 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 350000.0000 - 600000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Emerging Sub Group Emerging Business Unit Organization Travel & Leisure LOB Work Force Management (WFM) SBU Work Force Management (WFM) Country India City Gurgaon Center IN Gurgaon C61 Skills Skill WFM SOFTWARE NICE IEX WFM - WORKFORCE MANAGEMENT EGAIN MS EXCEL ERLANG WFM/MIS CMS Minimum Qualification BACHELOR'S DEGREE Certification No data available Job Description Roles & Responsibilities - Role: RTA Basis available online real time reports from various sources: Monitor and maintain service levels and key metrics in real-time. Create, adjust, and manage agent schedules to optimize coverage. Make real-time staffing adjustments to meet service level goals. Generate and distribute real-time performance reports to stakeholders. Identify and resolve operational issues impacting service delivery promptly. Analyze historical data to forecast staffing needs accurately. Facilitate cross-departmental communication on operational issues. Train and support agents on scheduling tools and adherence. Recommend and implement operational improvements based on analysis. Ensure adherence to company laid out policies and procedures. Most of the reporting is being done using MS Excel & Other MS office 365 tools including Collaboration tools CTC (INR): Min CTC 3,50,000; Max CTC 6,00,000 Full Position Name: WFM Analyst - Senior Executive|Emerging|Emerging Business Unit|Work Force Management (WFM)|American Express|Work Force Management (WFM)|AMERICAN EXPRESS Full Position ID: 4400371 Process_Code: 5311302 Qualification – Minimum bachelor's degree (Business Administration, Statistics will be added advantage ) Other Requirements 2 years of prior experience of WFM functions Strong analytical skills and proficiency in WFM Processes, The ability to thrive in a fast-paced environment and manage multiple priorities effectively. Must have excellent written and verbal communication skills and detail oriented. Must have excellent knowledge of: WFM Tools / Apps - IEX, Avaya CMS, AWS & eGain ERLANG methodology MS-Excel Following will be added advantage: Working knowledge of IQD Shift: Night shifts (20:00 – 08:00 IST x Mon-Sun) Week Offs: 2 Split Offs per week CTC (INR): Min CTC 3,50,000; Max CTC 6,00,000 Workflow Workflow Type Back Office

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2.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Roles & Responsibilities -- Role: RTA Basis Available Online Real Time Reports From Various Sources Monitor and maintain service levels and key metrics in real-time. Create, adjust, and manage agent schedules to optimize coverage. Make real-time staffing adjustments to meet service level goals. Generate and distribute real-time performance reports to stakeholders. Identify and resolve operational issues impacting service delivery promptly. Analyze historical data to forecast staffing needs accurately. Facilitate cross-departmental communication on operational issues. Train and support agents on scheduling tools and adherence. Recommend and implement operational improvements based on analysis. Ensure adherence to company laid out policies and procedures. Most of the reporting is being done using MS Excel & Other MS office 365 tools including Collaboration tools CTC (INR): Min CTC 3,50,000; Max CTC 6,00,000 Full Position Name WFM Analyst - Senior Executive|Emerging|Emerging Business Unit|Work Force Management (WFM)|American Express|Work Force Management (WFM)|AMERICAN EXPRESS Full Position ID: 4400371 Process_Code: 5311302 Qualification – Minimum bachelor's degree (Business Administration, Statistics will be added advantage ) Other Requirements 2 years of prior experience of WFM functions Strong analytical skills and proficiency in WFM Processes, The ability to thrive in a fast-paced environment and manage multiple priorities effectively. Must have excellent written and verbal communication skills and detail oriented. Must Have Excellent Knowledge Of WFM Tools / Apps - IEX, Avaya CMS, AWS & eGain ERLANG methodology MS-Excel Following Will Be Added Advantage Working knowledge of IQD Shift: Night shifts (20:00 – 08:00 IST x Mon-Sun) Week Offs: 2 Split Offs per week CTC (INR): Min CTC 3,50,000; Max CTC 6,00,000

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0 years

0 Lacs

Noida, Uttar Pradesh, India

Remote

Position: Telecom Systems Engineer (Erlang/C++/VoIP) Location: Remote Department: Engineering / Telecom Infrastructure Employment Type: Full-time About the Role: We’re seeking a Telecom Systems Engineer with strong experience in Erlang/OTP, C++, and real-time communication systems. This role is integral to the development and maintenance of our carrier-grade VoIP infrastructure. You’ll be working on low-latency telecom systems, contributing to both backend services and infrastructure automation within a Debian/Linux environment. Key Responsibilities: Design, develop, and maintain real-time communication services using Erlang/OTP and C++ Integrate and optimize VoIP solutions using FreeSWITCH and OpenSIPS Manage and scale NoSQL databases, particularly Cassandra, for high-availability telecom data Deploy, configure, and maintain systems on Debian-based environments Automate infrastructure provisioning and configuration using Puppet Troubleshoot and optimize distributed systems in a high-availability environment Collaborate with cross-functional teams including DevOps, Support, and Architecture to deliver robust solutions Required Skills and Experience: Strong experience with Erlang/OTP, including knowledge of concurrency, fault tolerance, and distributed systems Proficient in C++, particularly for low-level systems or telecom protocol handling Solid understanding of VoIP protocols and platforms: FreeSWITCH, OpenSIPS Hands-on experience with NoSQL databases, especially Cassandra Deep knowledge of Linux systems administration, particularly Debian Familiarity with infrastructure automation tools, preferably Puppet Ability to work independently and collaboratively in a fast-paced telecom environment.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

MNC in BANGALORE Hiring for WFM RTA CTC UPTO 5.8LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. · The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. · Preparation of daily / Weekly / Monthly MIS reports & presentations / decks · Preparing of schedules using Erlang for different queues across multiple locations · Resolve escalated issues and requests from site management · Root cause analysis of SLA deviations, action plan development and resolution · Monitor real-time queue, schedule adherence & attendance. · Key daily exception requests and update schedules · Cross-train with Scheduling Analyst · Optimize breaks the day of or day before the actual schedule · Schedule ADHOC intra-day training requests and update schedules · Produce and analyze daily efficiency reports (representative availability, access level etc.) · Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. · Required good knowledge of MS Excel & Power point. · Proficiency with computers · Willing to work 24*7 · Candidate with Scheduling & Forecasting skill will be preferred. · Ability to handle pressure situations · Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience  Ability to simplify complex operations into repeatable processes  Comfortable in fast-paced environment  Ability to make decision in time sensitive ambiguous situations Educational qualification: Graduate in any discipline Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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2.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Leading BPO in BANGALORE Hiring for WFM RTA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills CTC UPTO 5.8LPA based on Last CTC Shifts 24*7 Looking for Immediate joiners// Candidates with Lesser Notice period Role and Key Responsibilities: The Lead WFM Analyst will act as a liaison between the Centralized and Site WFM teams. • The Lead WFM Analyst is responsible for team project organization, and site interaction, planning and expediting/verifying the overall success of WFM management functionalities. Initiates and manages all WFM communications between centralized and site teams, and leadership. • Preparation of daily / Weekly / Monthly MIS reports & presentations / decks • Preparing of schedules using Erlang for different queues across multiple locations • Resolve escalated issues and requests from site management • Root cause analysis of SLA deviations, action plan development and resolution • Monitor real-time queue, schedule adherence & attendance. • Key daily exception requests and update schedules • Cross-train with Scheduling Analyst • Optimize breaks the day of or day before the actual schedule • Schedule ADHOC intra-day training requests and update schedules • Produce and analyze daily efficiency reports (representative availability, access level etc.) • Attend centralized and/or site management meeting, as required Key Skills and knowledge: Required good communication skill. • Required good knowledge of MS Excel & Power point. • Proficiency with computers • Willing to work 24*7 • Candidate with Scheduling & Forecasting skill will be preferred. • Ability to handle pressure situations • Drive for self-learning and knowledge enhancement Experience Contact Centre Workforce Management experience • Ability to simplify complex operations into repeatable processes • Comfortable in fast-paced environment • Ability to make decision in time sensitive ambiguous situations Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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10.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Code critical sections and key features of the product Lead and solve key technical challenges in the overall system Work in collaboration with Product to write design documents Simulate, measure, invent and re-engineer algorithms and existing implementation to enhance functionality, performance and stability Perform code reviews and healthy peer feedback to the team Mentor and guide team members technically Work with architects to create a technical roadmap Learn, evangelize and Introduce best practices and technology trends, open-source projects that are relevant to the product Must have B.E/ B.Tech/M.E/M.Tech/ M.S from a premier institute. 10+ years of work experience, having demonstrated problem solving skills. Have experience designing and implementing non-trivial software systems (e.g., using multiple processes/threads/IPC etc.) Development experience using Java, Python, Golang, Erlang (either of these) Experience working on any micro service platform Experience working on REST and asynchronous API integration Design principles for scalable architecture Good RDBMS Skills And Experience In DB/SQL Good understanding of design patterns and frameworks for scalable application design. Experience in Algorithmic development Good understanding of version control systems, build management and testing technologies Good to Have Exposure to serverless technologies Application of machine learning for problem solving Exposure to various databases and messaging technologies like Postgre SQL, Redis, Kafka, RabbitMQ, Elastic etc. Knowledge of Container, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc.). Knowledge of developing scripts in Python, Shell etc. Knowledge of working with Time Series databases (Influx etc.)

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4.0 - 8.0 years

1 - 4 Lacs

Faridabad, Gurugram, Delhi / NCR

Work from Office

Job Description :The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance operational efficiency. Key Responsibilities:1. Real-Time Monitoring:• Continuously monitor real-time performance against established service level targets and key performance indicators (KPIs).• Identify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuations.2. Schedule Adherence:• Track and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedules.• Notify supervisors and team leads of any adherence issues and work with them to implement corrective actions.3. Intraday Adjustments:• Propose and implement real-time adjustments to staffing, such as breaks, lunches, and shifts, to align with changing call volumes.• Assist in reassigning agents or reallocating resources to address emerging needs.4. Communication:• Maintain effective communication with team leads, supervisors, and the WFM team to ensure everyone is informed of real-time performance and adjustments.• Proactively inform the management team of any challenges or opportunities for improvement.5. Reporting:• Generate and distribute real-time reports on service level performance, adherence, and other relevant metrics.• Analyze data to identify trends and areas for improvement.6. Tools and Technology:• Familiarize yourself with WFM software and tools to make real-time adjustments efficiently.• Work with IT to ensure that software and tools are up-to-date and aligned with business needs.• Proficiency in Excel reporting Qualifications:• Bachelor's degree in a relevant field (e.g., Business, Operations Management, or similar) is preferred.• Prior experience as a Real-Time Analyst in a contact center or customer service environment is a strong asset.• Proficiency in using WFM software and real-time monitoring tools.• Strong analytical and problem-solving skills.• Excellent communication and interpersonal skills.• Ability to handle high-pressure situations and make quick, informed decisions.• Detail-oriented with a commitment to data accuracy.

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0.0 - 2.0 years

0 Lacs

India

On-site

Position: DevOps Engineer About The Job Duration: 12 Months Location: PAN INDIA Timings: Full Time Notice Period: within 15 days or immediate joiner Experience: 0-2years Key Responsibilities Support IT and DevOps team in managing cloud infrastructure and platform operations Develop and maintain CI/CD pipelines Write Terraform modules for provisioning and managing Azure resources Automate tasks using Bash scripting Manage MongoDB integration in distributed environments Collaborate with internal teams and external clients Be flexible with work hours including occasional late nights or weekends Participate in assignment, technical, and culture-fit interviews Skills & Qualifications Strong Bash scripting skills and comfort working in terminal environments Hands-on experience with Microsoft Azure cloud platform Proficient in writing Terraform infrastructure-as-code modules Experience managing CI/CD pipelines Knowledge of MongoDB and distributed system integration Ability to work independently and communicate effectively AWS Cloud, Terraform, Ansible, GitLab Docker & Kubernetes for container orchestration RHEL system administration & security best practices CI/CD automation tools (Jenkins, GitLab) Check Artifact & code quality tools (Artifactory, SonarQube, Marx) Exposure to Java/Erlang build & deployment workflows Show more Show less

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Description Job Description: Job Title: Manager/Sr Manager-Capacity Planning Location: Bangalore, India Job Summary: We are seeking an experienced and analytical Manager – Capacity Planning to lead and drive strategic workforce planning across a multi-channel, global contact center environment. The ideal candidate will bring over a decade of experience, with deep expertise in capacity modelling, WFM tools, and managing high-performing planning and scheduling teams. This is a critical role responsible for ensuring efficient operations, meeting service levels, and supporting business growth with data-driven workforce solutions. Key Responsibilities: Develop short-, mid-, and long-term capacity plans (18 to 36-month outlook) based on business forecast, shrinkage, and workload trends. Build detailed headcount, revenue, and demand projections including support for RFPs and business case modelling. Utilize WFM tools (e.g., Aspect eWFM, NICE IEX, Impact 360), advanced Excel, SQL, and Power BI for data modelling and reporting. Lead capacity planning and scheduling teams, driving automation and process improvements using VBA and MS Excel. Create and maintain accurate scheduling templates using Erlang calculations across multiple channels and queues (calls, email, chat, social media). Provide risk analysis and mitigation planning related to SL performance, staffing deficits, and future business demand. Collaborate with operations, HR, training, and finance teams to ensure strategic alignment and support recruitment and ramp planning. Partner with external vendors as needed and work across remote and cross-functional teams. Support financial planning by preparing resource and demand inputs for budget cycles. Present data-driven insights, planning assumptions, and risks to senior leadership in a clear and professional manner. Mandatory Qualifications: Minimum of a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field (Diploma holders with relevant experience will also be considered). 10+ years overall experience, including 7+ years in a customer-facing global operations or contact center/BPO environment. In-depth understanding of contact center metrics and their interdepend Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Show more Show less

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3.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

As a Senior Engineer - Software Development , you will play a crucial role in designing, developing, and implementing high-performance software solutions for GreyOrange’s robotic systems. You will collaborate closely with product managers, designers, and other engineers to deliver robust, scalable, and high-quality software that drives our automation solutions. Responsibilities Code critical sections and key features of the product. Lead and solve key technical challenges in the overall system. Work in collaboration with architects to write low-level design documents and to create a technical roadmap. Rearchitect existing algorithms & implementations. Work with simulations for functional performance. Perform code reviews and healthy peer feedback to the team. Mentor and guide team members technically. Observe and evangelize best technical practices. Must Have 3+ years of work experience, having demonstrated problem solving skills. Have experience designing and implementing non-trivial software systems (e.g., using multiple processes/threads/IPC etc.) Development experience using Java, Python, Golang, Erlang (either of these) Experience working on any micro service platform. Scalability Architecture Experience working on REST based API integration. Good RDBMS skills and experience in DB/SQL Good understanding of design patterns, object-oriented design, and frameworks. Experience in Algorithmic development. Good understanding of version control system Qualification Education: Bachelor’s or master’s degree in computer science, Software Engineering, or a related field from a premier institute. Technical Skills: Proficiency in one or more programming languages such as Java, C++, Python, C#. Experience with frameworks and libraries relevant to the technology stack. Problem-Solving: Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex technical issues. Communication: Excellent verbal and written communication skills. Ability to convey technical information to nontechnical stakeholders. Teamwork: Ability to work effectively in a team environment. Strong interpersonal skills and the ability to collaborate with colleagues at all levels. Good to Have Exposure to serverless technologies Exposure to various databases and associated technologies like Postgre sql, Redis etc. Knowledge Docker, Kubernetes and cloud-based deployment environment (AWS,GCP, Azure Cloud etc.). Knowledge of developing scripts in Python, Shell etc. Knowledge of working with Time Series databases (Influx etc.) Show more Show less

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5.0 years

0 Lacs

India

Remote

About the Role At Ceryneian, we’re building a next-generation, research-driven algorithmic trading platform aimed at democratizing access to hedge fund-grade financial analytics. Headquartered in California, Ceryneian is a fintech innovation company dedicated to empowering traders with sophisticated yet accessible tools for quantitative research, strategy development, and execution. Our flagship platform is currently under development. As a Backend Engineer , you will play a foundational role in designing and building the core trading engine and research infrastructure from the ground up. Your work will focus on developing performance-critical components that power backtesting, real-time strategy execution, and seamless integration with brokers and data providers. You’ll be responsible for bridging core engine logic with Python-based strategy interfaces, supporting a modular system architecture for isolated and scalable strategy execution, and building robust abstractions for data handling and API interactions. This role is central to delivering the reliability, flexibility, and performance that our users will rely on in fast-moving financial markets. We are a remote-first team and are open to hiring exceptional candidates globally. Core Tasks Build and maintain the trading engine core for execution, backtesting, and event logging. Develop isolated strategy execution runners to support multi-user, multi-strategy environments. Implement abstraction layers for brokers and market data feeds to offer a unified API experience. Bridge the core engine language with Python strategies using gRPC, ZeroMQ, or similar interop technologies. Implement logic to parse and execute JSON-based strategy DSL from the strategy builder. Design compute-optimized components for multi-asset workflows and scalable backtesting. Capture real-time state, performance metrics, and slippage for both live and simulated runs. Collaborate with infrastructure engineers to support high-availability deployments. Top Technical Competencies Proficiency in distributed systems, concurrency, and system design. Strong backend/server-side development skills using C++ , Rust , C# , Erlang , or Python . Deep understanding of data structures and algorithms with a focus on low-latency performance. Experience with event-driven and messaging-based architectures (e.g., ZeroMQ , Redis Streams ). Familiarity with Linux-based environments and system-level performance tuning. Bonus Competencies Understanding of financial markets, asset classes, and algorithmic trading strategies. 3–5 years of prior backend experience. Hands-on experience with backtesting frameworks or financial market simulators. Experience with sandboxed execution environments or paper trading platforms. Advanced knowledge of multithreading, memory optimization, or compiler construction. Educational background from Tier-I or Tier-II institutions with strong computer science fundamentals, a passion for scalable system design, and a drive to build cutting-edge fintech infrastructure. What We Offer Opportunity to shape the backend architecture of a next-gen fintech startup. Competitive compensation with performance-based bonuses. Flexible working hours and a remote-friendly environment for candidates across the globe. Exposure to financial modeling, trading infrastructure, and real-time applications. Collaboration with a world-class team from Pomona , UCLA , Harvey Mudd , and Claremont McKenna . Ideal Candidate You’re a backend-first thinker who’s obsessed with reliability, latency, and architectural flexibility. You enjoy building scalable systems that transform complex strategy logic into high-performance, real-time trading actions. You think in microseconds, architect for fault tolerance, and build APIs designed for developer extensibility. Show more Show less

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3.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About the Role At Ceryneian, we’re building a next-generation, research-driven algorithmic trading platform aimed at democratizing access to hedge fund-grade financial analytics. Headquartered in California, Ceryneian is a fintech innovation company dedicated to empowering traders with sophisticated yet accessible tools for quantitative research, strategy development, and execution. Our flagship platform is currently under development. As a Backend Engineer , you will play a foundational role in designing and building the core trading engine and research infrastructure from the ground up. Your work will focus on developing performance-critical components that power backtesting, real-time strategy execution, and seamless integration with brokers and data providers. You’ll be responsible for bridging core engine logic with Python-based strategy interfaces, supporting a modular system architecture for isolated and scalable strategy execution, and building robust abstractions for data handling and API interactions. This role is central to delivering the reliability, flexibility, and performance that our users will rely on in fast-moving financial markets. Core Tasks Build and maintain the trading engine core for execution, backtesting, and event logging. Develop isolated strategy execution runners to support multi-user, multi-strategy environments. Implement abstraction layers for brokers and market data feeds to offer a unified API experience. Bridge the core engine language with Python strategies using gRPC, ZeroMQ, or similar interop technologies. Implement logic to parse and execute JSON-based strategy DSL from the strategy builder. Design compute-optimized components for multi-asset workflows and scalable backtesting. Capture real-time state, performance metrics, and slippage for both live and simulated runs. Collaborate with infrastructure engineers to support high-availability deployments. Top Technical Competencies Proficiency in distributed systems, concurrency, and system design. Strong backend/server-side development skills using C++ , Rust , C# , Erlang , or Python . Deep understanding of data structures and algorithms with a focus on low-latency performance. Experience with event-driven and messaging-based architectures (e.g., ZeroMQ , Redis Streams ). Familiarity with Linux-based environments and system-level performance tuning. Bonus Competencies Understanding of financial markets, asset classes, and algorithmic trading strategies. 0–3 years of prior DevOps experience (containerization, build pipelines, Infrastructure as Code). Hands-on experience with backtesting frameworks or financial market simulators. Experience with sandboxed execution environments or paper trading platforms. Advanced knowledge of multithreading, memory optimization, or compiler construction. Educational background from Tier-I or Tier-II institutions in India with strong computer science fundamentals, a passion for scalable system design, and a drive to build cutting-edge fintech infrastructure. What We Offer Opportunity to shape the backend architecture of a next-gen fintech startup. A collaborative, technically driven culture. Competitive compensation with performance-based bonuses. Exposure to financial modeling, trading infrastructure, and real-time applications. Collaboration with a world-class team from Pomona , UCLA , Harvey Mudd , and Claremont McKenna . Ideal Candidate You’re a backend-first thinker who’s obsessed with reliability, latency, and architectural flexibility. You enjoy building scalable systems that transform complex strategy logic into high-performance, real-time trading actions. You think in microseconds, architect for fault tolerance, and build APIs designed for developer extensibility. Show more Show less

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12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Who we are...? REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com and PropTiger.com. In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia. REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting. With a 1600+ strong team, REA India has a national presence with 25+ offices across India with its corporate office located in Gurugram, Haryana. Housing.com Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting. PropTiger.com PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction. Our Vision Changing the way India experiences property. Our Mission To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders. Our Culture REA India being ranked 5th among the coveted list of India’s Best 100 Companies to Work For in 2024 by the Great Place to Work Institute®. REA India was also ranked among Top 5 workplaces list in 2023, the Top 25 workplaces list in 2022 and 2021, and the Top 50 workplaces list in 2019. Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted Best WorkplaceTM in Building a Culture of Innovation by All in 2024 & 2023 and India’s Best In addition, REA India was also recognized as WorkplacesTM in Retail (e commerce category) for the fourth time in 2024. REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best WorkplacesTM for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®. At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME! REA India (Housing.com, PropTiger.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively. Our Tech Stack Java (Spring/Hibernate/JPA/REST), Ruby, Rails, Erlang, Python Javascript, NodeJS, AngularJS, Objective-C, React, Android AWS, Docker, Kubernetes, Microservices Architecture SaltStack, Ansible, Consul, Jenkins, Vault, Vagrant, VirtualBox, ELK Stack Varnish, Akamai, CloudFront, Apache, NginX, PWA, AMP Mysql, Aurora, Postgres, AWS RedShift, Mongo Redis, Aerospike, Memcache, ElasticSearch, Solr About the Role We are seeking a Head of Architecture to define and drive the end-to-end architecture strategy for REA India . This leadership role will focus on scalability, security, cloud optimization, and AI-driven innovation while mentoring teams and enhancing development efficiency. The role also requires collaborating with REA Group leaders to align with the global architectural strategy . Key Responsibilities Architectural Leadership Maintain Architectural Decision Records (ADR) to document key technical choices and their rationale Define and implement scalable, secure, and high-performance architectures across Housing and PropTiger Align technical decisions with business goals, leveraging microservices, distributed systems, and API-first design Cloud & DevOps Excellence Optimize cloud infrastructure (AWS/GCP) for cost, performance, and scalability Improve SEO performance by optimizing website architecture, performance, and indexing strategies Enhance CI/CD pipelines, automation, and Infrastructure as Code (IaC) to accelerate delivery Security & Compliance Establish and enforce security best practices for data protection, identity management, and compliance Strengthen security posture through proactive risk mitigation and governance Data & AI Strategy Architect data pipelines and AI-driven solutions to enable automation and data-driven decision-making Lead Generative AI initiatives to enhance product development and user experiences Incident Management & Operational Excellence Establish best practices for incident management, ensuring system reliability, rapid recovery, and root cause analysis Drive site reliability engineering (SRE) principles to improve uptime, observability, and performance monitoring Team Leadership & Mentorship Mentor engineering teams, fostering a culture of technical excellence, innovation, and continuous learning Collaborate with product and business leaders to align technology roadmaps with strategic objectives What We’re Looking For 12+ years in software architecture, cloud platforms (AWS/GCP), and large-scale system design Expertise in microservices, API design, DevOps, CI/CD, and cloud cost optimization Strong background in security best practices and governance Experience in Data Architecture, AI/ML pipelines, and Gen AI applications Proven leadership in mentoring and developing high-performing engineering teams Strong problem-solving, analytical, and cross-functional collaboration skills Why Join Us? Build and lead high-scale real estate tech products Drive cutting-edge AI and cloud innovations Mentor and shape the next generation of top engineering talent Show more Show less

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: Senior AWS DevOps Engineer Location: Yerawada, Pune (Onsite – Hybrid Work) About the Role: Join Mastercard’s technology team in Pune and help drive the next generation of DevOps excellence! We are seeking a Senior AWS DevOps Engineer with extensive experience in cloud infrastructure, automation, and continuous integration/continuous delivery (CI/CD) pipelines. Key Skills Required: AWS Cloud, Terraform, Ansible, GitLab Docker & Kubernetes for container orchestration RHEL system administration & security best practices CI/CD automation tools (Jenkins, GitLab) Artifact & code quality tools (Artifactory, SonarQube, Check Marx) Exposure to Java/Erlang build & deployment workflows Show more Show less

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2.0 - 7.0 years

8 - 14 Lacs

Pune, Coimbatore

Work from Office

Job Summary : We are seeking a skilled Erlang Developer to join our backend engineering team. The ideal candidate will have a strong background in Erlang, with working experience in Elixir and RabbitMQ. You will play a key role in designing, building, and maintaining scalable, fault-tolerant systems used in high-availability environments. Key Responsibilities : - Design, develop, test, and maintain scalable Erlang-based backend applications. - Collaborate with cross-functional teams to understand requirements and deliver efficient solutions. - Integrate messaging systems such as RabbitMQ to ensure smooth communication between services. - Write reusable, testable, and efficient code in Erlang and Elixir. - Monitor system performance and troubleshoot issues in production. - Ensure high availability and responsiveness of services. - Participate in code reviews and contribute to best practices in functional programming. Required Skills : - Proficiency in Erlang with hands-on development experience. - Working knowledge of Elixir and the Phoenix framework. - Strong experience with RabbitMQ and messaging systems. - Good understanding of distributed systems and concurrency. - Experience with version control systems like Git. - Familiarity with CI/CD pipelines and containerization (Docker is a plus). Preferred Qualifications : - Experience working in telecom, fintech, or real-time systems. - Knowledge of OTP (Open Telecom Platform) and BEAM VM internals. - Familiarity with monitoring tools like Prometheus, Grafana, etc.

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0.0 - 8.0 years

0 Lacs

Saket, Delhi, Delhi

On-site

Position: Elixir Developer Experience: 2-3 years Location: Saket, New Delhi Notice: Immediate(Highly preferred) or 30 Days Max Key Responsibilities: Elixir/Pheonix Framework with minimum 8 years of experience they must have good Handson on either Ruby or Erlang Candidate must have some experience in testing On database side they are focusing on Postgres/Ecto Database and For frontend Node, TypeScript, VueJS, Javascript Library react is must have. Experience with CI/CD tools Previous logistics or supply chain experience is huge plus. Design, develop, and maintain Elixir applications and backend systems. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Write clean, efficient, and maintainable code following best practices and coding standards. Perform code reviews, debugging, and troubleshooting to ensure code quality and reliability. Implement automated tests and participate in continuous integration and deployment processes. Optimize application performance and scalability to meet business needs and user expectations. Stay updated on emerging technologies, trends, and best practices in Elixir and functional programming. Requirements: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience as an Elixir Developer or similar role. Strong proficiency in Elixir programming language and the Phoenix framework. Experience with functional programming concepts and paradigms. Knowledge of OTP principles and concurrency models in Elixir. Familiarity with database systems such as PostgreSQL. Experience with RESTful APIs, GraphQL, or other web service technologies. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Ability to work effectively in a team environment and independently. Passion for learning and continuous improvement. Benefits: Competitive salary based on experience and qualifications. Opportunities for professional growth, Onsite Opportunities and career advancement. Dynamic and collaborative work environment with a diverse team. Access to cutting-edge technologies and training resources Job Types: Full-time, Permanent Pay: ₹1,200,000.00 - ₹1,800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Do you have any prior experience in Elixir? Are you available for face-to-face interview? Current CTC? Expected CTC? Notice Period? Work Location: In person

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2.0 - 3.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Position: Elixir Developer Experience: 2-3 years Location: Saket, New Delhi Notice: Immediate (highly preferred) or 30 Days max Key Responsibilities: Elixir/Pheonix Framework with minimum 8 years of experience they must have good Handson on either Ruby or Erlang Candidate must have some experience in testing On database side they are focusing on Postgres/Ecto Database and For frontend Node, TypeScript, VueJS, Javascript Library react is must have. Experience with CI/CD tools Previous logistics or supply chain experience is huge plus. Design, develop, and maintain Elixir applications and backend systems. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Write clean, efficient, and maintainable code following best practices and coding standards. Perform code reviews, debugging, and troubleshooting to ensure code quality and reliability. Implement automated tests and participate in continuous integration and deployment processes. Optimize application performance and scalability to meet business needs and user expectations. Stay updated on emerging technologies, trends, and best practices in Elixir and functional programming. Requirements: Bachelor's degree in Computer Science, Engineering, or related field. Proven experience as an Elixir Developer or similar role. Strong proficiency in Elixir programming language and the Phoenix framework. Experience with functional programming concepts and paradigms. Knowledge of OTP principles and concurrency models in Elixir. Familiarity with database systems such as PostgreSQL. Experience with RESTful APIs, GraphQL, or other web service technologies. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Ability to work effectively in a team environment and independently. Passion for learning and continuous improvement. Benefits: Competitive salary based on experience and qualifications. Opportunities for professional growth, Onsite Opportunities and career advancement. Dynamic and collaborative work environment with a diverse team. Access to cutting-edge technologies and training resources Show more Show less

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6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Work Experience - 6 years Job Role - Erlang Developer (RabbitMQ , ELIXIR Mandatory) Job Summary: We are seeking a skilled Erlang Developer to join our backend engineering team. The ideal candidate will have a strong background in Erlang, with working experience in Elixir and RabbitMQ. You will play a key role in designing, building, and maintaining scalable, fault-tolerant systems used in high-availability environments. Key Responsibilities: Design, develop, test, and maintain scalable Erlang-based backend applications. Collaborate with cross-functional teams to understand requirements and deliver efficient solutions. Integrate messaging systems such as RabbitMQ to ensure smooth communication between services. Write reusable, testable, and efficient code in Erlang and Elixir. Monitor system performance and troubleshoot issues in production. Ensure high availability and responsiveness of services. Participate in code reviews and contribute to best practices in functional programming. Required Skills: Proficiency in Erlang with hands-on development experience. Working knowledge of Elixir and the Phoenix framework. Strong experience with RabbitMQ and messaging systems. Good understanding of distributed systems and concurrency. Experience with version control systems like Git. Familiarity with CI/CD pipelines and containerization (Docker is a plus). Preferred Qualifications: Experience working in telecom, fintech, or real-time systems. Knowledge of OTP (Open Telecom Platform) and BEAM VM internals. Familiarity with monitoring tools like Prometheus, Grafana, etc. Educational Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Show more Show less

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10.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Role Overview: We are looking for a Technical Manager to lead the Software Development efforts for GreyMatter Solutions. As the Technical Manager, you will spearhead the development, focusing on designing, developing, and scaling highly reliable and robust software that powers the core functionalities of our GreyMatter™ product. Your role will be pivotal in guiding the team to deliver high-quality software solutions that enhance our platform’s ability to handle the complex, real-time demands of modern warehouse operations. This role is ideal for a technically strong leader with hands-on software development experience, a passion for innovation, and proven expertise in managing teams to build world-class software products. Key Responsibilities: Technical Leadership: Lead and manage the software development life cycle of the team, including architecture, design, coding, testing, and deployment of GreyMatter solutions. Product Development: Work closely with product management, design, and other engineering teams to develop scalable solutions that align with business needs and deliver seamless performance in high-stakes environments. Team Management: Mentor and lead a team of software engineers, providing guidance in best practices for software development, code reviews, and technology stack choices. Foster a culture of collaboration, continuous learning, and innovation within the team. Platform Optimization: Drive the architectural direction for our platform, focusing on scalability, reliability, and maintainability. Ensure that the software components are designed to handle high transaction volumes, complex workflows, and real-time processing. Project Management: Manage multiple development projects, ensuring timely delivery of features, adherence to quality standards, and risk mitigation. Oversee sprint planning, backlog management, and resource allocation. Innovation: Stay up-to-date with the latest trends in AI, cloud technologies, and software engineering practices. Drive innovation by experimenting with new technologies and processes to enhance the performance and capabilities. Requirements : Experience: 10+ years of software development experience with at least 2+ years in a technical leadership or management role. Education: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Technical Expertise: Strong proficiency in programming languages such as Java, Python, Golang OR Erlang. Expertise in designing and developing distributed systems, microservices, and APIs. Experience working on REST and asynchronous API integration Deep understanding of database technologies (SQL, NoSQL), real-time data processing, and messaging systems (Kafka, RabbitMQ, etc.). Strong knowledge of containerization (Docker, Kubernetes) and DevOps practices (CI/CD, monitoring, automation). Experience with IoT (Internet of Things) technologies: Strong understanding of IoT frameworks and communication protocols (e.g., MQTT, CoAP, HTTP), and how these technologies integrate with cloud platforms and real-time systems. Good understanding of version control systems, build management and testing technologies. Design principles for scalable architecture. Leadership Skills: Proven experience in managing and growing high-performing engineering teams, fostering collaboration, and driving engineering excellence. Problem-Solving Skills: Ability to handle complex technical challenges, make sound decisions under pressure, and creatively solve problems with a focus on results. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Good to Have Exposure to serverless technologies Application of machine learning for problem solving Exposure to various databases and messaging technologies like Postgre SQL, Redis, Kafka, RabbitMQ, Elastic etc. Knowledge of Container, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc.). Knowledge of developing scripts in Python, Shell etc. Knowledge of working with Time Series databases (Influx etc.) Show more Show less

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1.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Location - Gurgaon The Principal Architect will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves good experience in algorithmic-heavy and computationally intensive systems. Responsibilities Improve and/or re-architect and/or write new algorithms for functional performance. Drive product innovation, technology roadmap and provide long-term vision to module teams. Author system-level high level design documents for cross-functional microservices. Work on simulations for breakthrough functional and technical performance. Innovate and dig out patentable solutions to product/technical requirements. Incorporate proper certification/compliance requirements into the product designs. Be a focal point of technology for product, engineering and teams that are critical to product. Participate in strategic planning for the product vision and roadmap. Be involved and pivotal in the company's transformation to a complete SaaS/PaaS product. Lead PoC for new technologies to continuously improve technical platform and developer experience. Must Have Experience in algorithmic-heavy and computationally intensive systems is a must. Proficiency in Java / C++ Strong knowledge of distributed systems. Skilled in low latency queuing systems Experience with major architecture patterns. Well-versed with performance & scalability Can write clean design documents. Qualifications Education: Bachelor’s or master’s degree in computer science, Software Engineering, or a related field from a premier institute. Specialization in Computer-Science certifications are added bonus Over 12 experience in software industry, preferably 1+ years as a senior architect Technical Skills: Proficiency in one or more programming languages such as Java, C++, Python, C#. Experience with frameworks and libraries relevant to the technology stack. Problem-Solving: Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex problems. Good to Have Proficiency in Erlang / Elixir / Scala. Strong mathematical background Exposure to analytics/machine learning Ability to lead and mentor people. Background in microservices-architecture Skilled at thorough REST API designs Show more Show less

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