Enterprise Account Manager - Teleservices domain

Job Title:

Major Account Manager – Enterprise Sales

Main Purpose of Job

Client offers subscription services entailing a gamut of products like Domain registration and hosting solutions. The incumbent will be responsible for generating business through Business Solution products i.e. email, domain registration & hosting solutions.

Main Responsibilities

• Develop and execute strategic account plans for major corporate clients to achieve assigned revenue and growth objectives.
• Build and maintain long-term relationships with key decision-makers and influencers within client organizations.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Coordinate with internal teams (pre-sales, product, delivery, and support) to ensure smooth execution of client requirements.
• Understand client business challenges and position company solutions to meet their strategic goals.
• Manage the complete sales cycle – from prospecting to closure and post-sales relationship management.
• Prepare accurate forecasts, reports, and account performance reviews.
• Keep abreast of industry trends, competitor activities, and emerging customer needs.
• Ensure high levels of customer satisfaction and retention through proactive engagement.
• Participate in corporate events, presentations, and client meetings as required.

Qualifications / Experience

• Graduate in any stream, MBA preferred
• Overall experience of 5 - 8 years with at least 7 years of relevant experience in an ISP or emailing and hosting environment over the cloud computing model
• Experience in Acquiring Large Enterprise Accounts especially in BFSI, Pharma and FMCG will be an added advantage
• Knowledge of prices, margins and activities of both, own products and competition
• Excellent oral, written and interpersonal communication skills;
• Ability to influence others and gain support from stakeholders
• Ability to determine appropriate priorities and be self-directed;
• Strong negotiator, collaborator and team player
• Demonstrated ability to maintain a fast work pace, managing multiple priorities simultaneously often under pressure while maintaining a positive attitude.
• Ability to achieve results in the absence of overt guidance is expected

Training Requirement

• Product Training:

  Deep understanding of SaaS offerings (Email, Collaborations tools, Cloud, CRM).

• Sales Process:

  Company-specific sales methodology, funnels stages, and closure process.

• CRM Tools Training:

  Usage of internal CRM and sales dashboards.

• Proposal & Pricing:

  Understanding of standard commercial models and approval workflows.

• Objection Handling & Negotiation

  :
  Regular refreshers on handling common objections and competitive positioning.

• Communication Skills:

  Training in structured discovery calls, email etiquette, and virtual meeting protocols.

Please share updated cv to kavita.aparanji@qmail.quesscorp.com