1516 English Language Jobs - Page 41

Greetings We are looking for dynamic professionals to join our Google Voice Support Process at Google Office, Hyderabad! Role: Google Voice Support Eligibility : Graduate Freshers with excellent communication skills Salary: 3.20 LPA Perks & Benefits: 5 Days Working, 2 Days Off || Rotational Shift Both-side cabs & Reimbursement Meals provided Night Allowance: 3,500 Location: Google Office, Hyderabad No relocation Allowed Notice Period: Immediate Joiners Provisional Certificate & Degree is Mandatory If you fit the criteria or know someone who does, apply now! jiya@peoplestaff.in 9871963783 sakshi@peoplestaff.in 8178803527 akshi@peoplestaff.in 9266541004 ritika@peoplestaff.in 7042866648

Job description Responds to customers queries via chats and emails. Resolves customer complaints and issues efficiently. Troubleshoots technical problems and provides solutions. Ensures customer satisfaction and provides professional customer support. Properly escalates unresolved issues to appropriate internal teams. Provides accurate information about products and services. Required Candidate profile Candidates' college education is not mandatory. Should be able to handle multiple chats. Disciplined work habits, follows systematic approach to tasks, and possess problem solving abilities. Should have a typing speed which is in the range of 25-30 words per minute. Proficiency with chat software is an added advantage. Should be willing to join immediately or have a noticed period of less than 15 days. Should be willing to work in any night rotational shift . Should be willing to do work from office. Soft Skills Should maintain clear and effective English communication with customers. Needs to demonstrate patience, especially during challenging situations. Should be adaptable to different customer needs and scenarios. Should be good at reading and understanding information accurately. Needs to pay attention to customers' concerns and needs. Needs to possess excellent customer interaction skills. Basic PC Keyboarding skills, Basic knowledge of MS Excel, computer shortcuts. Needs to be friendly, empathetic, and courteous in all chats with customers Date - 12-06-2025 to 27-06-2025 (Direct Walk in) Contact Person - Jackson GS Jorin (Senior Associate HR) 0r Pradeep (HR) Contact Number - 9841980956 / 9150030280 Address - New No:37, Old No: 23-24, 4th Floor, Chamiers Towers, Chamiers Road, Teynampet, Chennai 600018, Ph: 91-44-4300 9030 | 91-44-4202 0780 , Website: www.redisolve.com

We are looking for a dynamic English Teacher who can deliver engaging and exam-focused classes for law entrance exams (CLAT, AILET, CUET, etc.).

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards Requirement:- Graduation is mandatory Salary :- Up to 3.5 LPA (based on interview performance and experience) Regard's, GAYATRI RAJAM HR Team ICICI Lombard Contact no. 8291246876 gayatri.rajam@ext.icicilombard.com

Handle Everyday Construction Site Accounts, Manage Labour and Sub-Contractor Bills and preparation of Tender Documents Perks and benefits Food and Accommodation will be provided by company

languages to Role & responsibilities 1. Create and present engaging lessons for IELTS and PTE preparation. 2. Evaluate students' strengths and weaknesses to tailor learning plans. 3. Offer constructive feedback and improvement strategies. 4. Track and report on students' progress. 5. Keep abreast of the IELTS and PTE exam formats and scoring criteria. 6. Conduct practice exams and interactive sessions. 7. Provide students with resources and study materials. 8. Foster a positive and motivating classroom environment. Preferred candidate profile A minimum bachelor's degree in English is required. Demonstrated experience teaching IELTS or PTE preparation courses, or both. Strong verbal and written communication skills. A passion for teaching and mentoring. Capability to work with diverse international student groups from Singapore, the Middle East, India, Africa, the Philippines, etc. Experience with remote teaching platforms like Zoom and Google Meet. Willing to teach skills other than English and prepare remote materials.

External job description As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience. Key job responsibilities • Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team. • May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements. • Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage. • Maintaining high internal quality of the processes by performing quality audits/verification. • Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them. • Track daily task completion status using recommended tools and provide individual status reports. • Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools. • Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality. • Offering remedial instruction in tool usage and other topics as required. Requirements: • Strong command of the English language, including grammar, syntax, and vocabulary. • Background in linguistics, creative writing, computational linguistics, or a related field is preferred. • Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system. • Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required • Flexibility and Interest to do repetitive tasks is required. • High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential • Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated. • Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment. • Passion for language, technology, and AI advancements. • Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously. Basic qualifications Bachelor's degree Speak, write, and read fluently in English Knowledge of Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (preferred).

Objective The Technical Writer is responsible for producing and maintaining technical documents and e-learning or web content. Primary Duties and Responsibilities Writes and maintains user manuals, release notes documents, scripts, newsletter articles, and other related internal documents. Researches available product information and coordinates with subject matter experts. Tests the technical features of software and determines the best user-friendly content/instructions to use. Ensures that a documents final draft complies with the teams established guidelines and specifications. Applies appropriate levels of editorial treatment to existing documents. Qualifications Bachelors degree in any program; English, Communication, Education, or any related programs preferred. Fresh graduates are accepted; No work experience needed, but it is a significant advantage, especially writing/technical writing-related experience. Having an existing portfolio is a plus. Excellent written and verbal communication skills. Proficient in Google Suites and Microsoft Word. Strong attention to detail, organization, and multitasking skills. Excellent writing/technical writing skills. Comfortable with and able to understand technical information. Able to convey technical information in a simple, organized, concise, and understandable manner. Insistent in getting accurate information from various sources. Being able to work independently or with a team without direct supervision. Time conscious or has good time management. Secondary Duties and Responsibilities Maintains internal and external task trackers with regards to their assigned tasks. Attends meetings for select task-relevant projects. Work Environment and Physical Requirements Must be able to work in the office Monday through Friday fulfilling the required number of hours and starting their shifts within their core hours. Must be able to spend prolonged periods sitting at a desk and working on a computer.

Job Title: US Voice Process Executive (Customer Support) Location: Noida Shift: Night Shift Experience: fresher and experienced both ---------------------------------------------------------------------- Join Our Growing Team at Provana! Are you a confident communicator with a passion for helping others? We're on the lookout for energetic and customer-focused US Voice Process Executives to support our expanding operations! This is your chance to work with a dynamic team, engage with US-based clients, and build a rewarding career in customer service. If you love solving problems, enjoy fast-paced environments, and are ready to deliver world-class servicewe want to hear from you! ---------------------------------------------------------------------- Key Responsibilities • Make outbound calls to US customers to address queries and concerns • Deliver accurate, helpful information with professionalism and clarity • Maintain detailed call logs and ensure timely follow-ups •Meet performance benchmarks for quality and productivity • Foster positive customer relationships through empathy and effective communication ---------------------------------------------------------------------- What Youll Need: • Excellent English communication skills (spoken & written) •Prior experience in US voice process/customer support is a plus • Willingness to work night shifts •Basic computer literacy and familiarity with CRM tools • Active listening skills and a solution-oriented approach ---------------------------------------------------------------------- What’s in It for You? • Competitive salary + performance-based incentives •Attendance bonuses • Health insurance coverage • Provident Fund (PF) & Gratuity benefits • Fast-track career growth with internal promotion opportunities • Supportive, team-oriented work culture ---------------------------------------------------------------------- Contact Details - Vidushi Singh 8630059672

DPS Pataudi (Unit of Grey Matter Educational Socie ty) is looking for TGT - English to join our dynamic team and embark on a rewarding career journey. Tgt is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

DPS Pataudi (Unit of Grey Matter Educational Socie ty) is looking for PRT -English, Other Subjects to join our dynamic team and embark on a rewarding career journey. Teach primary-grade students foundational subjects. Develop lesson plans aligned with curriculum standards. Foster a positive and engaging classroom environment.

Position - TGT English Location - Amravati, Maharashtra Qualification - B.A , M.A, B.Ed Experience - Min 1Year

Preferred Qualifications: MBBS/ NURSING/BDS with MPH or Masters in relevant field with experience in Maternal and Child health. Salary: Rs. 71120/- Language :English, Kannada, Hindi Experience: Minimum experience 2 years Location: Bangalore Last Day for Receiving Application: 20th May , 2025 Roles and Responsibilities: For oversight and overall coordination of the technical aspects of the project along with the research team including periodic monitoring of research activities of the implementation research projects To provide support and assist in the training of research project assistants, plan, organize, and implement health programs, and complement clinical work of the Neonatal Unit Leadership, capacity building, and mentoring of research health personnel and project assistants. Annual reports of the project in collaboration with the PI. Plan and develop research proposals, conduct research, and publish the results of the research..

We are currently having openings in our Voice Process (L2) 100% work from office. With fixed salary & permanent hiring. Designation- Customer Support Associate (L2). Job Profile- Have to resolute customers query Voice Call Mandatory Criteria- Min HS Passed. Fresher & experienced both can apply Excellent verbal communication skill in English & Hindi without major MTI for Voice process Should have not applied for any Flipkart interview in last 3 month Customer orientation. Ready to work in 24/7 Shifts No planned leave for upcoming 3 month after joining 10.5 hour of the day, 9.5 hrs. work and 1 hour break 5 days working Should have a typing speed of 30WPM with 90% accuracy Interview Structure- HR round - General check. – Typing Test OPS round – General Check Voice Versant (V4 and above) PMAP Client Round – Video Call Payouts – Salary for minimum 6 months experience candidate – 220,000 LPA. Fresher- 212,000 LPA. Salary for Apprentice (Complete Fresher & doesn’t have any PF account) 192,100 LPA. 100% fixed salary Pick up or drop for odd shifts Documents Required – Education Mark sheets Aadhar Card Pan Card Offer letter, Exp Letter & last 3 months pay slips (for experienced people only) Location details for Walkin interview: Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali) Candidates need to carry CV & Aadhar card(Government id card)

Hiring Female Spoken English Trainers. Eligibility : Min 1-2 yrs experience teaching Spoken English Schedule : Mon to Sat : 8:30 pm to 9:30 pm Dur : Min 2 months Salary : Rs. 200/Hour (Fixed)

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical, and coordination tasks to ensure that learning and development activities run smoothly. Talent Development process Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for MS Office skills:Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly. Good organizational, prioritisation and multi-tasking skills. Strong analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. 1+ year work experience in a learning domain, learning admin services. Roles and Responsibilities: Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions. Book and manage training venues, facilities, and necessary equipment. Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion. Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS. Troubleshoot and resolve any technical issues related to the LMS if needed. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules. Serve as a point of contact for training-related inquiries from employees, managers, and external partners. Communicate training schedules, changes, and updates to relevant stakeholders promptly. Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Assist in Process Improvement initiatives. Qualification Any Graduation

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Senior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively. This role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical and coordination tasks to ensure that learning and development activities run smoothly. Talent Development process Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for LMS experience of 1.5 years. Strong knowledge of typical scheduling methodology Professional experience of minimum 3years and above in service environment MS Office skills:Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Good organizational, prioritisation and multi-tasking skills. Strong analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Bachelors degree B.A / B.Com / B.Sc / B.Tech Roles and Responsibilities: Oversee the planning and coordination of large-scale training programs and events. Collaborate with senior leadership to forecast training needs and allocate resources effectively. Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions. Book and manage training venues, facilities, and necessary equipment. Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion. Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS. Troubleshoot and resolve any technical issues related to the LMS if needed. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules. Serve as a point of contact for training-related inquiries from employees, managers, and external partners. Communicate training schedules, changes, and updates to relevant stakeholders promptly. Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead. Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Provide leadership and guidance to junior scheduling analysts and administrative staff. Assist in maintenance of resource databases and /or scheduling tools, advising when known discrepancies are found. Assist in Process Improvement initiatives. Communicate LMS issues or potential enhancements to Delivery Management and Scheduling Team Lead. Qualification Any Graduation

Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the company's vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.

MBA from a premier institute Experience of real estate / apartment sales of at least about 200 units per annum of a recognized builder preferably senior living space Experience of driving marketing campaigns for real estate companies Minimum experience required 10 years Proficiency in Tamil and English Language

B2B OPERATIONS JOB DESCRIPTION About Us: ArivuPro is an Ed-tech company and Academy in Bangalore established in the year 2015 that offers tutoring services for a wide variety of professional exams in the commerce stream, and we have also tied up with various institutions in India to provide integrated courses. Our aim is to be a one-stop solution for all the needs of commerce professionals. Qualification: Bachelors / Masters Degree Experience: Fresher Job Location: Bangalore Language: English, Tamil, Kannada Responsibilities: Proactively monitor, follow-ups to and manage batch timelines to ensure smooth operations. Maintain and update batch reports in ERP System with established standards. Coordinate with educational institutions regarding timetables, academic calendars, and MOUs and fee. Communicate essential updates to the operations team in a timely and clear manner. Facilitate Organize, conduction, and assess examinations effectively. Right Fit: Someone who has strong communication skills and can interact and maintain strong professional Relationships. An understanding of how a professional course works would be an added advantage. Very good Presentation and an Approachable Personality. Working Hours: 9 hours Job Type: Full-time Remuneration : Rs. 3,00,000 - 3,60,000 per annum.

Interested candidate can share resume on ankita.singh@vgos.org Key Responsibilities Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. We should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. We should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centers Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Work Relations: Interfacing with Principal for academic related issues. Interfacing with Co- teachers and other staff members as and when required. Interfacing with Admin, Finance, HR, Technology for any people for any operational issues Desired Qualification Post Graduate Degree /B. Ed/NTT Experience 1-4 years of relevant experience Expected Competencies Communication and Positive approach Organization and Planning Classroom Management Facilitation and Engagement Assessment and coaching Collaboration and Teamwork Skills and Knowledge Proficient in working on MS Office Interested candidate can share resume on ankita.singh@vgos.org or Whatsapp on 8217654588

Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the companys vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.

Interested candidate can share resume on rosni.shaw@vgos.org Key Responsibilities Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. We should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. We should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centers Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Work Relations: Interfacing with Principal for academic related issues. Interfacing with Co- teachers and other staff members as and when required. Interfacing with Admin, Finance, HR, Technology for any people for any operational issues Desired Qualification Post Graduate Degree /B. Ed Experience 1-4 years of relevant experience Expected Competencies Communication and Positive approach Organization and Planning Classroom Management Facilitation and Engagement Assessment and coaching Collaboration and Teamwork Skills and Knowledge Proficient in working on MS Office Interested candidate can share resume on vandita.pandey@vgos.org

Hiring for International Voice Process || Upto 4.2 LPA || WFO || 1 - Way cab || HYD Job Title: Customer Support Voice Location: Hyderabad Experience: 01 Year (Freshers Welcome) Salary: 3.5 to 4.2 LPA Job Highlights: International Voice Process Eligibility: Graduation 1 yr into international Voice Process Freshers(no experience required) Shift: 12:30 AM to 10:30 AM (1-way cab provided - within 25km radius) 5 Days Working (2 Rotational Week Off) Excellent English Communication Skills Required Graduates Only Hiring Process: Assessment , V&A Round , Operations Round Interested? Share your updated resume via WhatsApp to: Lavanya - 9063062913 Share your updated resume to Email: lavanya05.axisservices@gmail.com Refer your friends & colleagues too!

Job description BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer students specific requirements/ queries and also receive inbound calls whenever required to address students queries and respond to their emails. To achieve high student satisfaction by providing a personalized precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report