Engineering Delivery Manager

Job Title:

Experience:

Location:

Timings:

Job Type:

Job Summary:

We are seeking a dynamic and experienced Engineering Leader to oversee and manage the engineering function within an account. This individual will be responsible for leading engineering managers, delivery managers, and the product management team within the engineering function.

The Engineering Leader will play a crucial role in driving operational excellence, ensuring high-performance standards, and fostering a customer-focused approach.

This position requires a strategic leader with a deep understanding of engineering processes, project management, and customer engagement.

Key Responsibilities:

1. Leadership & Team Management

• Lead, mentor, and develop engineering managers, delivery managers, and the product management team to ensure alignment with organisational goals.
• and performance targets.
• Provide guidance and support for the professional growth of team members, ensuring they have the tools and resources needed for success.
• Conduct performance reviews, provide actionable feedback, and manage career progression within the engineering tower.

2. Engineering & Technical Oversight

• Oversee the execution of engineering projects across multiple domains, ensuring high-quality outcomes and alignment with product roadmaps.
• Collaborate with cross-functional teams to optimize engineering processes and practices, ensuring scalability, efficiency, and innovation.
• Ensure the engineering teams are equipped with the latest tools, technologies, and best practices to deliver high-quality products.

3. Project Management & PMO

• Oversee the execution of key engineering projects, ensuring on-time delivery, effective resource allocation, and risk management.
• Accountable for project planning, tracking, reporting, and the implementation of best practices in project management.
• Ensure that all engineering projects are aligned with the overall business strategy and objectives.

4. Customer & Stakeholder Engagement

• Act as a key liaison between engineering and customers, ensuring that the engineering tower aligns with client requirements and expectations.
• Ensure a feedback loop between customer support, engineering teams, and product management, fostering continuous improvement and high customer satisfaction. team
• Engage with senior leadership and other stakeholders to communicate progress, challenges, and opportunities within the engineering function.

5. Performance Management & Continuous Improvement

• Implement data-driven performance management systems to assess team effectiveness, project success, and individual achievements.
• Establish and monitor KPIs to ensure engineering teams meet quality, delivery, and operational objectives.
• Foster a culture of continuous improvement by driving process optimization, adopting new technologies, and identifying opportunities for innovation.

6. Strategic Vision & Operational Excellence

• Drive the long-term strategy for the engineering function, ensuring alignment with the company's overall business goals and vision.
• Manage resource allocation and budgets, and ensure that the engineering team operates efficiently within allocated budgets.
• Lead change management initiatives, ensuring smooth transitions as new processes or technologies are introduced.

7. Cross-Functional Collaboration

• Collaborate with other departments to ensure the seamless integration of engineering processes across the organisation.
• Champion the adoption of best practices in product management and engineering, ensuring that both teams work in tandem to deliver value to
• customers.

Required Skills & Qualifications:

• Bachelor's degree in Engineering, Computer Science, or related field (Master's preferred).

Experience:

• 15+ years of experience in engineering, with at least 5 years in a leadership role overseeing multiple teams (Engineering, Delivery, Product Management).
• Proven track record of managing large-scale engineering projects and delivering high-quality products on time.
• Experience in overseeing and mentoring engineering managers, delivery managers, and product management teams.
• Strong experience in Project Management and Operations, preferably with expertise in PMO processes and tools.

Technical Skills:

• Strong technical background in software development or systems engineering, with the ability to understand and guide diverse engineering teams.
• Familiarity with modern engineering practices, Agile methodologies, and product development lifecycles.

Leadership Skills:

• Exceptional leadership skills with the ability to lead and motivate cross-functional teams.
• Experience in performance management, career development, and coaching engineers and managers.

Communication & Stakeholder Management:

• Excellent verbal and written communication skills, with the ability to engage with senior leadership, customers, and cross-functional teams.
• Proven ability to manage and nurture relationships with key stakeholders, both internally and externally.

Business Acumen & Strategic Thinking:

• Strong understanding of business strategy, financial management, and resource allocation.
• Ability to think strategically and align engineering initiatives with overall business goals.

Problem-Solving & Innovation

• Ability to anticipate challenges and proactively develop solutions to mitigate risks and improve team performance.
• Creative thinker with a passion for continuous improvement and innovation in engineering processes and customer delivery.

Desired Skills:

• Degree in Engineering. Familiarity with customer-facing roles or customer support processes.
• Experience with global or distributed teams.
• Familiarity with performance management frameworks and tools