39 Customer Facing Jobs

About the Role: Virtual relationship managers act as the single point of contact for customers banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities: Manage HNI / Ultra HNI Customer relationships, enhance portfolio value and cross-sell banking products. Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them. Provide premium customer service delivery to their mapped Burgundy portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the Burgundy portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 5 - 10 years relevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. #ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'

Skilled in daily reporting, preventive and breakdown maintenance, and root cause analysis of repeated or critical issues on site. Guide customer operation teams for equipment upkeep, and manage daily HOTO.

As a TechSales Solutions Consultant at Hitachi Vantara in Mumbai, your primary role is to collaborate with the direct sales team and partners to provide presales support throughout the sales cycle. Your responsibilities will include: - Providing technical sales support to the sales team and partners, leading engagements - Focusing on customer engagements in ongoing opportunities - Leveraging technical relationships to create new opportunities through consultative selling - Supporting RFI/RFP preparation both proactively and reactively - Assisting in solution proposal support to highlight differentiators and quantified benefits with CXO level summary - Engaging technically with key partners for joint solution development and demonstrations - Leading initial solution demonstrations to customers/partners - Assisting in pre-sales to post-sale transition for smooth implementation and maximum customer satisfaction You will need to possess the following qualities and skills: - Strong ability to identify, document, and articulate business and technical requirements of prospective customers during the sales cycle - Effective communication of software capabilities to address prospect's requirements through presentations and product demonstrations - Excellent customer-facing and presentation skills - Strong collaboration and teamwork skills within HV and partner teams - Proactive approach in leading customer/partner/consultant engagements - Excellent writing and quantitative skills for proposals, RFI/RFP responses, and presentations - High energy, enthusiasm, persistence, discipline, and a strong desire to succeed - Willingness to do what is necessary to win, resolve issues, and work effectively in a team - Ability to travel Technical Skills required for this role: - Good technical experience in Data Center level infrastructure with a focus on Storage - Understanding of Object Storage technologies - Minimum 8 years of experience with 5 years in a presales role - Experience with Database, Application integration, and conducting demos - Ability to lead consultative workshops to demonstrate business value Hitachi Vantara is a global team of innovators dedicated to co-creating meaningful solutions to complex challenges. If you are passionate about innovation and believe in making a positive impact, this is the place to fulfill your purpose and achieve your potential. Hitachi Vantara is committed to diversity, equity, and inclusion (DEI) as integral parts of its culture. We value diverse thinking, allyship, and empowerment to achieve powerful results. We encourage individuals from all backgrounds to apply and realize their full potential as part of our team. Hitachi Vantara offers industry-leading benefits, support, and services to take care of your holistic health and wellbeing. We promote life balance and provide flexible arrangements to suit your needs. Working with us, you will experience a sense of belonging, autonomy, freedom, and ownership as you collaborate with talented individuals and share knowledge.,

As the Product Onboarding and Implementation Lead at Conversive in Pune, you will play a crucial role in ensuring smooth transitions and high satisfaction for Enterprise customers. Your responsibilities will include developing solutions, providing product expertise, delivering tailored solutions, managing the sales bid process, and working closely with sales and product teams. Your role will require a combination of technical acumen, strategic thinking, and leadership skills. You will be responsible for organizing, planning, creating, and delivering compelling proof of concept demonstrations, ensuring that the solutions align with client requirements and best practices. Additionally, you will collaborate with Product Managers to gather feedback from clients about product requirements, stay updated on market trends and competitor landscapes, and manage a team to provide the necessary technical knowledge and career grooming support. To excel in this role, you must possess excellent soft skills such as communication, coordination, and negotiation. You should have the ability to ask the right questions, possess analytical skills, demonstrate attention to detail, and showcase strong customer-facing and problem-solving abilities. Working as a team, providing technical consultation, and having experience in CRM systems like Salesforce or Zoho are essential qualifications for this position. Additionally, having people management skills and a business approach will be advantageous. Your success in this position will be driven by your flexible skill set, which should include strategic thinking, tactical execution, and effective collaboration across various teams and situations. You will be required to leverage your technical expertise to help customers determine if the product is suitable for their needs, deliver product messaging effectively, and prototype integrations in customer environments. Furthermore, you will play a key role in designing solutions that align with product and business requirements, maintaining accurate documentation, and responding to technical inquiries. If you are a visionary leader with a blend of business acumen and tech-savvy prowess, ready to contribute to the legacy of Conversive, this role offers an exciting opportunity for growth and exploration. Join us at Conversive and be a part of scripting a saga of unparalleled triumph. To learn more about Conversive, visit: [Conversive Website](https://beconversive.com/) and [SMS Magic Website](https://www.sms-magic.com).,

Pls share resumes at amit.aneja@adecco.com Designation: Senior Recruitment Professional - 100% hands on Experience 7-10 Years This role of a Recruitment Professional is within a specialized division of Professional Staffing by the name of Adecco Diversified Services Adecco Diversified Services primarily supports EOR- Employer of Record Services for the foreign entities who do not have presence in India and are interested to expand their operations in the country. We hire people on our payroll for contractual staffing needs. ADS excels in the efforts to provide Customers with excellent International Standard services experience across the 360 degree services we offer apart from hiring needs to ensure that their goal of setting up operations in India is taken care of as they work with us for a longer term. The Senior recruitment professional would have the responsibility of implementing most effecting and efficient available sourcing tools to ensure the demands are fulfilled to achieved assigned Gross Profit Targets. Since inception of any customer, sourcing/delivery plays a significant role and hence this role demands strong maturity and ownership to ensure that customer experience which starts from sourcing leverage to opening more doors of business. KRAs Manage full cycle recruiting processes ensuring a positive candidate experience through the interview (attract, select, interview, negotiate and extend offer) Screen candidates resumes and job applications Conduct interviews using various reliable recruiting and selection tools/methods in consultation with Global customers. Ensures detailed qualification summary of resume fitment with every submission Monitor and apply HR Recruiting best practices Collaborating with customers and Account Management Team to understand positions and hiring needs Act as a point of contact and build influential candidate relationships during the selection process to ensure onboardings Maintaining relationships with both internal and external customers to ensure staffing goals are achieved Manage the scheduling and logistics of all interviews between candidates and hiring managers Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting. Maintain Accurate and up-to-date candidate and recruitment data in applicant tracking systems (ATS) or databases following the compliance Ensures to send weekly/daily tracker to the customers on sourcing/delivery efforts to keep customer aware about the actions required from them to speed up hiring decisions Preferred Candidate Profile Should have experience in IT & Non IT recruitments across technologies and industries. International Experience is preferred since this role would also require collaborating with Internal Global Colleagues and customers to help them with Market Intelligence across industries required by the customers globally. Should be of a content related mindset to ensure the documentation about a candidacy is well understood by the customer aiming at fitment justified with the excellent screening confidence of finding a right talent Should have experience in Contract and Perm hiring 70:30 Is fine Team Collaboration mindset is highly required which will be assured from the existing team as well Graduate/Post Graduate in any stream preferably BBA/MBA Ability to effectively manage multiple priorities and deadlines. Good understanding of the industry or sector in which they are recruiting, including trends, market conditions, and competitor analysis

We are seeking a Backend Executive to handle client calls, schedule meetings, and support the sales team. Strong communication skills, attention to detail, and the ability to coordinate efficiently with clients and internal teams are essential.

The Analyst/Senior Analyst - eCommerce Professional Services will be responsible for contributing to the development, enhancement, and maintenance of CMA CGM eCommerce EDI and API solutions on a global scale. You will work on various eCommerce products such as Schedules, Booking, Documentation, and Tracking. Additionally, understanding the nature of customers" businesses, models, and scenarios will be crucial in tailoring solutions to meet customer needs and enhance their overall experience. You will need to offer the best possible solutions within the CMACGM services and requested timeframes. Investigating and resolving eCommerce-related issues, monitoring technical problem resolution progress, identifying design gaps, proposing enhancements, corrections, and negotiating with relevant stakeholders for solutions will be part of your responsibilities. Conducting training sessions and workshops for internal teams, preparing standard operating procedures (SOP) and user guides, understanding business processes, preparing business requirements, and liaising with various teams will also be key tasks. As an ideal candidate, you should be a University Graduate with a focus on eCommerce, IT, or Business disciplines. A minimum of 3-4 years of work experience is required, with more than 5 years recommended in related fields. You should possess skills in qualitative and quantitative analysis, preparing business requirement documents, conducting user acceptance tests, and meeting deadlines with timely reporting. Being a good team player, collaborator, and customer-focused individual is essential for this role. Moreover, experience in B2B products, customer-facing roles, prioritizing requests, problem-solving, proposing solutions, and effective communication with internal and external stakeholders are necessary. Knowledge of EDI standards (EDIFACT, ANSI), XML, HTML, transfer protocols, API programming, logistics industry understanding, basic PL/SQL, and Excel proficiency for reporting purposes are advantageous. Excellent written and verbal communication skills in English are a must. The successful candidate should be able to adapt to challenges in the dynamic world of eCommerce B2B and provide exceptional customer support while ensuring a smooth production roll-out plan and post-delivery follow-up with customers.,

We prefer candidates with a notice period of less than 30 - 45 days or less. Position Summary: The Consultant is an innovative engineer working in partnership with our clients, advising them how to use F5 technology solutions in order to meet their business objectives or overcome problems. They provide guidance and subject matter expertise to customers with regard to implementation and configuration of various F5 products. The Consultant is the face of the company while engaged on customer projects and a key contributor in fostering a positive relationship between customers and the company through effective communication and successful delivery of the solutions. They understand and articulate goals and critical success factors for the project, engage in collaborative dialogue to ensure client needs are met, and maintain timely communication. Qualifications BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of network or systems infrastructure, performance and management At least 2 years of experience in customer-facing positions as a professional services consultant or engineer, preferred. F5 BIG-IP Administrator 201 Certified - Mandatory Required Skills: Working knowledge of, and proficiency in, F5 ADC and industry standard technologies and products: Firewalls, WAFs, Routing, Switching, Multi-Tier Applications Knowledge of common networking concepts with a thorough understanding of Ethernet, IP (IPv4 and IPv6), TCP, and UDP. In-depth knowledge of the HTTP protocol and related technologies, such as HTML, XML, JSON, AJAX, and JavaScript. Working knowledge of Linux, UNIX, and Windows variants. Knowledge of DNS related tools and technologies: BIND, named Working knowledge of cryptographic concepts and implementations: OpenSSL, DNSSEC, SSL/TLS, PKI, IKE Working knowledge of AAA related technologies: Active Directory (AD), LDAP, NTLM, Kerberos, SAML, RADIUS, DIAMETER, and TACACS. VPN and tunneling technologies: IPsec, SSL, PPTP, GRE, MPLS IIS, Apache, WebSphere, WebLogic, Oracle or similar web and application platforms. Scripting and development experience in such areas asF5 iRules, Unix Shell, Perl, Python, C, C++, C#. Scripting and development experience in web technologies in such areas as: Javascript, JSP, PHP, .NET, Node.js Primary Responsibilities Technology Focus Provide basic technical guidance to customers onsite and/or remotely regarding the implementation, configuration and maintenance of the F5 products independently or with a team Perform as key contributor for problem identification, systems architecture definition, solution design, implementation, testing, client training, deployment, troubleshooting and documentation Maintain working proficiency in F5 products and technologies through self-directed and formal training Identify additional product/services opportunities in customer organization Recognize when technical assistance is needed and take proper steps to ensure quick response and resolution. Customer Management Focus Perform basic engagement management activities including schedule monitoring, project status update reports, and expectation management for the delivery of work products and associated risks Manage customer interaction and engagement over the course of the assigned projects; escalate to management if needed. Engage with multiple F5 teams including but not limited to F5 Support, F5 Product Sales, and F5 Professional Services Sales May participate in sales and proposal presentations in addition to completing ongoing team account activities Knowledge, Skills and Abilities: Proven experience to work as part of a team of Engineers and to deliver one or several projects simultaneously. Self-starter and able to work independently, while also able to share responsibilities, ideas and other information. Demonstrated understanding of technologies such as firewalling, application availability and security, web gateways, authentication/authorization, encryption, VPNs and network architecture. Demonstrated ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Self-motivated and adaptable to changing environments. Demonstrated strong written communication, presentation writing, and project scoping and technical documentation skills. Experience managing multiple concurrent network and/or security projects, preferred.

Manage customer service & onboarding across frontend & backend. Address client inquiries via email, phone & chat. Collaborate with sales & tech teams for smooth onboarding. Troubleshoot issues promptly & provide timely, professional solutions. Required Candidate profile Proven experience in customer service & onboarding (frontend/backend). Strong communication skills, proficient in MS Office & customer service tools; CRM knowledge a plus.

As a BTP Professional at YASH Technologies, you will be at the forefront of cutting-edge technologies, contributing to the reimagination of operating models, enhancing competitiveness, optimizing costs, fostering exceptional stakeholder experiences, and driving business transformation. Your role will involve a diverse range of experiences in the following areas: - Presales and customer-facing interactions related to BTP - BTP Extensions and Integrations - AI Core and Business AI - SAP BTP developments - SAP BTP services for development using Business Application Studio - Fiori configurations and migrations to BTP - SAP Fiori frontend enhancements - Building CDS and debugging backend services - Handling customer interactions and conducting business users training - Requirement gathering and project-specific task handling - Fiori migration from on-premise to BTP - BTP space and quota management At YASH Technologies, you will have the opportunity to shape a career that aligns with your aspirations while collaborating in an inclusive team environment. Our commitment to continuous learning is supported by career-oriented skilling models and the utilization of technology to facilitate rapid learning, unlearning, and relearning. Our workplace is characterized by the following principles: - Flexible work arrangements, emotional positivity, and a free-spirited environment - Agile self-determination, trust, transparency, and open collaboration - Comprehensive support for achieving business goals - Stable employment in a positive atmosphere with an ethical corporate culture Join us at YASH Technologies and be part of a team that is dedicated to creating real positive changes in an evolving virtual world, transcending generational gaps and embracing the disruptions of the future.,

The job of an Implementation Manager at Etech Insights involves managing onboarding and free trial implementations for customers, ensuring all steps are completed efficiently to provide value quickly. You will work closely with customers to create content, customize training plans, deploy the organizational solution, and ensure successful outcomes. Conducting training sessions for clients, tracking and resolving issues, and adhering to internal processes for progress tracking and sharing learnings are also key responsibilities. The ideal candidate should have native or bilingual business-level English proficiency, along with at least 1 year of project management and customer-facing experience in roles like Sales, Sales Engineering, Account Management, or Customer Success Management. Additionally, 1+ years of training experience, proficiency in explaining technical concepts like SSO, Generative AI, and APIs, and familiarity with software training are required. Strong communication skills, both written and verbal, are essential, along with the ability to manage multiple client-facing projects simultaneously. Candidates who excel in customer interaction, provide tailored recommendations, and have a background in instructional design to suggest training and coaching content improvements will be preferred. Experience in call center operations is considered a plus. This position is for an Implementation Manager in the Etech Insights department, located in Gandhinagar. If you are someone who enjoys customer interaction, project management, and ensuring successful implementations while maintaining a balance of work-life initiatives, this role offers a rewarding opportunity to showcase your skills and contribute to the organization's growth.,

Hiring - SAP SD Functional Consultant Experience: 6+ Years to 13 Years Location: Hyderabad*** Work Mode: Work from office*** Role and Responsibility : Do you have 6+ years of strong experience in SAP SD ? Have you been part of at least 3 to 5 implementation projects ? Are you strong in OTC process, Pricing, Billing, etc.? Do you have experience in integration with other SAP modules ? Have you worked in a customer-facing role ? Have you been involved in the BRD/Blueprinting process ? Should have excellent communication skills ? Important: Work from Office is mandatory . Minimum of 6+ years of experience in SAP SD is required. Working on third-party payrolls are advised not to apply . Apply here: - https://forms.office.com/r/869qD9MZ5G

As a Regulatory (GxP) Compliance Engineer at Dassault Systmes, you will play a crucial role in ensuring the global GxP compliance and readiness of the 3DEXPERIENCE platform on the cloud. Your primary responsibility will be to use your data analysis and business skills to assess compliance and the effectiveness of management systems while driving continual improvement. You will be part of the Quality Compliance and Continual Improvement team within the global Research & Development organization. Your key responsibilities will include analyzing and understanding the cloud compliance landscape, including cloud customer expectations, industry expectations, regulatory enablement, competitive landscape, quality standards, certifications, frameworks, as well as information security and privacy standards and frameworks. You will need to have a strong understanding of GxP regulations such as GMP, GCP, and GLP, and guidelines from regulatory bodies like FDA, EMA, and ICH. Additionally, you should possess risk management expertise to identify, assess, and mitigate compliance risks related to systems, processes, and data. Your role will also involve utilizing your documentation and validation skills to create, manage, and review detailed documentation, including validation protocols, reports, SOPs, and audit trails. You will need to be skilled in conducting internal audits, preparing for external regulatory inspections, managing CAPAs, and addressing compliance gaps effectively. Strong communication skills will be essential to coordinate with cross-functional teams, provide training on GxP principles, and communicate compliance expectations to stakeholders. You will also be required to liaise with customers, understand their compliance needs, and ensure alignment with GxP standards. Your qualifications should include a Bachelor's or Master's degree, along with 3-5 years of relevant experience in the area of Life Science & Health Care. Proficiency in software development lifecycle methodologies, quality management practices, software testing and quality assurance best practices, program and project management methodologies, and industry regulations and compliance expectations for software providers is required. Experience with risk assessment methodologies, program and project management, continuous improvement, risk management, change management, and customer relationship management will be beneficial. Moreover, you should have excellent English language communication skills, both verbal and written, and be proficient in Microsoft Office Professional. Familiarity with information security management best practices and controls, including ISO 27001, ISO 27701, SOC 2, is desired. At Dassault Systmes, we are committed to building inclusive and diverse teams globally, where all employees feel empowered to bring their whole selves to work. We believe in fostering opportunities for all individuals to participate in a harmonized Workforce of the Future.,

Job Name PA (Business Unit) : RBB - Personal Banker Classic Retail Branch Banking Job Purpose Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities(JR) Actionable Sales Maintain Daily Sales Report CH 106 and CH 104 Calling Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident Walk Ins Portfolio Referrals Friends Associates Family members Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards Activation Pitch for enhancement of limits Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers MF/Insurance/RBI Bonds Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. Calling of customers who have not transacted and know the reasons. Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit To ensure such customers are engaged and brought back to bank fold To cross sell loan products with other banks for which such transfer may take place To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained To impress upon customers to make us the primary bankers and ensure that all funds are retained. Enhancing customer wallet size Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers Includes persuading the customer to continue and if required renew FDs Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Managing Classic Portfolio Manage the benchmark no. of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and C ustomer T o G roup (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of I ncome generating P roduct G roup H olding (IPH) is reached Ensure that within each customer group a minimum number of stipulated Income Generating products are sold Ensure that the Customer Group profitability is achieved Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above Enhance Values within each of the customer groups Online updation of CRMNext at every stage of customer contact on the portfolio Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme Ensure that all classic customers within the portfolio are contacted Usage of APT and data in CRM for effective call planning and review with BH / PBA(Pre call planning and post call review ) Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction. Achievement of income plans and other benchmarks within portfolio Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per month is met Usage of netbanking / Mobile banking , Billpay , RDFD penetration benchmark to be met CEP to be met as per cycle All customers to have valid mobile and email address . Customer services Ensure quality customer service is delivered Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs Ensure appropriate customer communication on closures & copy of that to be filed. Preventive complaint management Asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Check back on recent customers registered to DBC channel and give any specific help required Responsibility of opening the customer account within the TAT. Operations Ensure certification of documentation required for opening and maintaining customer accounts Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process Includes managing standing instructions Submission of daily e-schedule indicating the third party sales done Updation of CRM for the asset leads generated Updation of weed-out database on the portal Ensure KYC norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Opening of accounts under smart account mode

Job Name PA (Business Unit) - Preferred Relationship Manager-RBB Reports to (job) :Branch Manager Job Purpose Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/cs ,retaining and enhancing the relationship. The RM is also responsible for acquiring new to Bank Imperia relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships. Key Responsibility Areas : 6 8 Areas Activities HNW Portfolio Management ( Acquiring, Enhancing, Deepening and Retention) Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio Acquire new customers who meet product criteria Regular interaction with the customer to build rapport to understand and update the profile. Enhance the Overall value/book size of the portfolio Maintain the overall quality / hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement in coordination with PBG. Attrition control of customers Achieving MTD and YTD Revenue Targets Operations, Marketing & Processes Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Ensure KYC / AML norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individual's workstation Increase in wallet share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer Sales to family members and associates (all network) Ensure that optimal levels of Income generating Product Group Holding (IPGH) is reached Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's Customer to Group (CTG) level Customer Service Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT. The customer is informed about any regulatory or process change. Keep the customer updated on program features. Ensure timely customer communication on requests and concerns raised. Proactive complaint management through feedback from customers. Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensuring that customers are introduced to the RBH / BM and PSO (PBA in case of a non PSO branch) so that there is back up when the customer visits the branch, and the RM is out Ensure smooth transition of handover/takeover of the portfolio Educational QualificationsKey Skills ( examples listed below) Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication skills Knowledge of Competition & Current trends in the financial Industry . Experience Required : Minimum experience in years 2 to 6 Exposure to Portfolio Management segment (Preferred) Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Branch Banking Team Operations Product Team Asset Team Treasury Credit Life / General and Health Insurance Partners AMCs HDFC Securities

Job Name PA (Business Unit) - RBB-Imperia Relationship Manager-RBB Responsible for including HNI customers into the Imperia programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/cs ,retaining and enhancing the relationship. The RM is also responsible for acquiring new to Bank Imperia relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships. Key Responsibility Areas : 6 8 Areas Activities HNW Portfolio Management ( Acquiring, Enhancing, Deepening and Retention) Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio Acquire new customers who meet product criteria Regular interaction with the customer to build rapport to understand and update the profile. Enhance the Overall value/book size of the portfolio Maintain the overall quality / hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement in coordination with PBG. Attrition control of customers Achieving MTD and YTD Revenue Targets Operations, Marketing & Processes Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Ensure KYC / AML norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Increase in wallet share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer Sales to family members and associates (all network) Ensure that optimal levels of Income generating Product Group Holding (IPGH) is reached Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's Customer To Group ( CTG ) level Customer Service Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT. Customer is informed about any regulatory or process change. Keep the customer updated on program features. Ensure timely customer communication on requests and concerns raised. Proactive complaint management through feedback from customers. Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensuring that customers are introduced to the RBH / BM and PSO (PBA in case of a non PSO branch) so that there is back up when the customer visits the branch and the RM is out Ensure smooth transition of handover/takeover of the portfolio Educational QualificationsKey Skills (examples listed below) Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication skills Knowledge of Competition & Current trends in financial Industry . Experience Required : Minimum experience in years 3 to 10 Exposure to Portfolio Management segment (Imperia) Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Branch Banking Team Operations Product Team Asset Team Treasury Credit Life / General and Health Insurance Partners AMCs HDFC Securities

As a Mobileye Validation Engineer, you will have a unique opportunity in India (Chennai) to work on cutting-edge systems that are revolutionizing the way we drive. Mobileye is at the forefront of developing advanced driver assistance systems and semi-autonomous vehicles to prevent accidents and enhance road safety. In this role, you will collaborate with Mobileye Residents and project managers to provide technical support and integration services for car manufacturers (OEMs) and integration partners (Tier 1). Your responsibilities will include conducting technical testing of both software and hardware, performing test drives as required, and closely supporting customers in the development of next-generation semi-autonomous driving systems. You will play a key role in development production projects with a leading automotive company in India, contributing to the design and application of advanced vision-based semi-autonomous driving systems. Your tasks will involve testing and evaluating system performance, executing manual and automated tests, installing debug systems and sensors on development vehicles, and providing direct technical support to customers. To excel in this position, you should hold a B.Sc. in Electrical Engineering, exact science, or a related field, along with at least 4 years of experience in validation engineering. Strong interpersonal skills, customer-facing experience, and a background in hardware or software testing are essential. Familiarity with Linux systems and prior experience working with customers on-site, especially in India, will be advantageous. Additionally, you should be willing to work in a dynamic environment, possess high motivation, self-management skills, and hold a valid driving license. Fluency in English is a requirement for effective communication in this role. If you are passionate about driving innovation and shaping the future of mobility, this is an exciting opportunity for you to join Mobileye and be part of the revolution in the automotive industry.,

Role & responsibilities Detailed Job Description below: Senior Manager, Digital Solutions Success: We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Job location : Chennai, Mumbai, Gurgaon, Indore, Mohali Notice Period : Immediate to 15days Preferred candidate profile Qualifications: Bachelor's Degree or Equivalent with 7+ years experience in business, marketing, technology or a related field. An advanced degree is a plus. Proven experience in a customer-facing role, preferably as a Senior Manager Digital, Digital Success Manager, Customer Success Manager, or Account Manager. Strong operational background, with experience in project management, process optimization, or business analysis. Excellent presentation and communication skills, with the ability to articulate complex concepts in a clear and concise manner. Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences. Ability to build and maintain strong relationships with customers, understanding their unique needs and objectives. Strong analytical and problem-solving skills, with the ability to identify trends, interpret data, and make data-driven recommendations. Proactive mindset with a focus on driving customer success and achieving measurable outcomes. Familiarity with digital solutions, software-as-a-service (SaaS) products, or technology-driven industries is highly desirable. Knowledge in technical aspects, including AI/ML, is a plus. Experience in handling customer escalations and resolving conflicts in a professional and timely manner. Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines. Proven track record of breaking down complex processes and identifying key pain points in order to deliver business improvements at the regional or global level. We value candidates who have knowledge in technical aspects and AI/ML, as it can greatly contribute to their ability to understand and effectively communicate the value of our products and solutions to customers. Interested candidates can apply to kinnera259@gmail.com Regards, HR Manager

The ideal candidate for this role should possess excellent presentation and communication skills, along with a professional and customer-oriented demeanor. You will be responsible for conducting demos, presentations, and workshops for customers, as well as leading a team of 6-8 experienced pre-sales managers and leads. Additionally, you should be prepared for frequent travel, often on short notice. In terms of domain expertise, knowledge of Local/Regional Clearing & Settlement Systems such as RTGS, Giro, Fedwire, NACHA, CHIPS, BACS, CHAPS, STEP2, Target2, and LVTS/EFT (Canada) is required. Familiarity with Cash and Cheque Collections, Cheque Clearing, Invoice Collections, and Receivables would be advantageous. Your operational tasks will include giving demos and presentations, conducting comprehensive workshops, creating targeted content for presentations and workshops, collaborating with various internal teams to develop proposals, monitoring opportunities through to closure, maintaining and updating product collaterals, managing product positioning and branding activities, coordinating product campaigns and events, engaging with analysts, providing support for consulting assignments, and assisting with market research and competition analysis. This role is based in Mumbai-Goregaon and may involve a dynamic and fast-paced work environment that requires adaptability, creativity, and a proactive approach to achieving objectives.,

As a Senior Manager in the India Market Unit - Capital Projects at Accenture, you will play a crucial role in managing medium to large-scale capital projects. Your responsibilities will include project planning, monitoring, and control by coordinating with internal and external stakeholders. You should have a strong understanding of functional processes across the project lifecycle, such as Engineering Planning and Execution, Procurement, Construction & Commissioning Planning, Budget Monitoring, and Contract Lifecycle Management. Your expertise in generating meaningful reports and insights will be essential for project performance analysis, milestone assessment, variance analysis, and look-ahead planning. Proficiency in planning tools like Primavera and Microsoft Project will be required for creating and monitoring schedules. Experience in the steel/metals industry will be advantageous, as well as familiarity with digital technologies like IoT and Automation, and IT systems such as SAP. To excel in this role, you should have relevant experience in the construction sector, with a preference for prior consulting firm experience. Strong customer-facing skills and a proven track record in selling and delivering consulting engagements are essential. You will interact closely with C-Suite executives and work at the highest levels of client organizations. At Accenture, you will have the opportunity to continuously learn and grow, develop new skills, and expand your expertise in functional, technical, or industry areas. Access to expert-curated learning resources, webinars, and training programs will support your professional development. You will have the chance to innovate and collaborate with leading companies to bring new technologies and solutions to life. As you progress in your career, you can thrive and advance based on your ambitions. Accenture values diversity and offers real-time performance feedback tailored to your strengths, fostering a truly human-centric work environment. Join us to make a meaningful impact and drive innovation in the dynamic world of capital projects.,

As a Senior Manager in the India Market Unit - Capital Projects at Accenture, you will be responsible for managing medium to large-scale capital projects. Your key responsibilities will include project planning, monitoring, and control by coordinating with internal and external stakeholders. Your expertise in functional processes and domain experience across the project lifecycle, such as Engineering Planning, Procurement, Construction, Budget Monitoring, and Contract Management, will be crucial for the successful execution of projects. You will be expected to generate meaningful reports and insights through MIS and Reporting tools, providing valuable information for project performance analysis, milestone assessment, variance analysis, and more. Proficiency in planning tools like Primavera and Microsoft Project will be required for creating and monitoring project schedules effectively. Additional experience in the steel/metals industry and digital technologies like IoT and Automation will be advantageous. To excel in this role, you should have relevant experience in the construction sector, preferably with prior consulting firm experience. Your ability to engage with customers, sell consulting services, and deliver high-quality engagements will be essential. You will interact with C-Suite executives and work closely with client organizations, showcasing your strong customer-facing capabilities. At Accenture, you will have the opportunity to learn and grow continuously through various training programs and resources. You can innovate by leveraging the latest technologies and collaborate with leading companies to bring new ideas to life. Your career advancement at Accenture is limitless, allowing you to progress based on your ambitions and potential. Join a diverse and inclusive work environment where your strengths are recognized, and real-time performance feedback is provided. At Accenture, you can truly be yourself and contribute to a company that values individuality and encourages personal growth.,

As a Tivoli Workload Scheduler Consultant with over 6 years of experience, you will work within the Tivoli environment to support the organization in monitoring batch scheduling activities. Your primary responsibility will be to build and manage jobs in TWS, responding to batch monitoring requests received through the dashboard (ticketing system). Operating in a production support setup, you will need to independently troubleshoot different scenarios and ensure smooth batch workflow operations. Your role will involve developing and designing intricate batch workflows to facilitate application functional batch processes. You will be customer-facing, providing information and training to clients, building new schedules and jobs following client Scheduling Best Practices, and making recommendations to clients on job scheduling using IWS batch workflow designs best practices. Additionally, you will modify existing job streams and jobs as required. You are expected to have an expert-level understanding and usage of TDWC, batch workflow, and automation best practices. Your proficiency in troubleshooting daily plans and identifying issues will be crucial in ensuring seamless operations. You will also play a key role in offering expert advice, guidance, and training to customers on utilizing TDWC effectively and implementing best practices. Furthermore, you will have the opportunity to contribute to enhancing Scheduling Best Practices through recommending improvements and adhering to established policies and procedures. Your ability to work autonomously, collaborate with team members, and effectively manage batch scheduling tasks will be essential in this role based in Vishakapatnam.,

The role of a Solutions Engineer at Tarana involves being a key member of the Solutions Engineering team, responsible for driving product improvements and enabling customers through technical expertise and customer interactions. As a Solutions Engineer, you will collaborate with internal teams and customers to ensure the successful implementation of wireless solutions. If you are a seasoned engineer with a passion for wireless communications and a desire to make an impact in a dynamic environment, this opportunity is tailored for you. You will be expected to become a subject matter expert on Tarana's product and service solutions, guide network operators in implementing fixed-wireless deployments, and collaborate with various stakeholders to design and support turn-key solutions. Your role will also involve delivering customer presentations, contributing to product development discussions, and working cross-functionally to deliver a wide range of solutions. Additionally, you will mentor team members, troubleshoot technical issues, and provide guidance in both technical and non-technical areas. To be successful in this role, you must hold a BS or MS in Electrical Engineering, Computer Science, or a related field, and have a minimum of 10 years of experience in technical roles such as development, systems integration, and testing. You should also possess at least 3 years of customer-facing experience in field applications or pre-sales roles. In-depth knowledge of OFDM based wireless systems or IP routing/switching is essential, along with strong project management skills and a demonstrated ability to troubleshoot complex technical issues. Preferred skills for this role include experience working with telecom operators, knowledge of network management systems and PHY/MAC layers for wireless systems, familiarity with cloud architecture, and experience in team leadership. Excellent written and verbal communication skills are also highly valued in this position. If you are ready to take on a challenging yet rewarding role in the field of wireless technology, we encourage you to apply for this exciting opportunity at Tarana.,

As a Consultant specializing in Oracle R12 Finance Functional at Genpact, you will play a crucial role in the implementation of Planning Central, Demand Management, Sales and Operation Planning. Your responsibilities will revolve around analyzing current processes, designing optimized future processes, validating designs, and documenting various requirements such as Business Requirements Documents and test plans. With your extensive experience as an Oracle Finance Consultant, you will be expected to work independently, make decisions autonomously, and demonstrate excellent research, analytical, and critical thinking skills. Your role will also involve driving requirement gathering, solution design, configuration/application setup, and providing ongoing support for the aforementioned applications. To excel in this role, you should hold a CA or MBA degree with relevant expertise in Finance & Accounting. Your experience with Oracle Applications/e-Business Suite R11i & R12, coupled with your proficiency in developing interfaces and conversions, will be highly beneficial. A strong understanding of Oracle modules like AP, GL, AR, CM, and FA, as well as expertise in Oracle EBS and SLA in R12, will be key to your success. Additionally, your ability to write and execute SQL queries, along with any experience with sabrix (one source tax engine), will be advantageous. Preferred qualifications include extensive experience with Oracle EBS and Oracle Cloud in Finance modules, proficiency in Oracle Implementation and Support, and a deep understanding of Accounting and Business Process Flows. Strong communication skills, customer-facing abilities, and the aptitude for designing solutions and providing process consulting will be highly valued in this role. If you are a proactive, detail-oriented professional with a passion for Oracle Finance and a drive to deliver exceptional results, we invite you to apply for the Consultant_ Oracle R12 Finance Functional position at Genpact.,

As a candidate for this position, you should have a Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. You must possess at least 7 years of experience with global operations in quality, customer facing roles or a related role, along with 5 years of experience in managing warehousing and supply chain operations. Additionally, you should have 5 years of experience working with supervising and managing third-party logistics, as well as experience in data, insights, and analytics. Preferred qualifications include a Master's degree in Business Administration or a related field, certification in Digital Marketing such as Google Ads Fundamentals or Google Ads Video, and certification in Operations Six Sigma, COPC, or LEAN. Experience in data and insights with knowledge of SQL is also desirable. About The Job: Joining the gTech Ads team means being responsible for providing support, media, and technical services for customers utilizing Google's Ad products. This involves assisting customers of all sizes in optimizing their use of Ad and Publisher products, setting up accounts, implementing ad campaigns, and offering media solutions for business and marketing needs. You will also provide complex technical and measurement solutions while ensuring a high level of consultative support for large customers. Collaboration with Sales, Product, and Engineering teams within Google is essential to develop innovative solutions that enhance product offerings and customer experiences. Responsibilities: - Drive quality operations with vendor partners and contribute to quality workflow design to ensure noise-free quality and customer experience. - Translate business requirements into outcomes through quality evaluation. - Manage stakeholders and thrive in a matrixed, cross-functional, global, and multicultural environment. - Collaborate with cross-functional teams to inform and influence roadmaps, ensuring successful execution of initiatives. In this role, you will have the opportunity to take ownership of improvements that support billions of dollars in business growth activation annually. Google Ads plays a crucial role in powering the open internet and connecting people, publishers, advertisers, and Google through advanced technology. Join a global team that focuses on helping customers and advertisers achieve their business goals through optimization and reporting/insight support, contributing to a trusted partnership with Google.,