Manager Technology

7 - 12 years

11 - 13 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Summary

The Technology Manager ensures effective, secure, and user-friendly technology across the organization. Responsibilities span IT systems, digital infrastructure, staff support, vendor management, and technology-driven innovation to enhance mission delivery.

Key Responsibilities

1. Software Development & Implementation

  • Lead or oversee full software development lifecyclefrom requirements gathering, design, development, testing, to deployment and maintenance.
  • Collaborate with external developers, vendors, or internal contributors to deliver mission-aligned digital tools and platforms.

2. Software Selection & Procurement

  • Conduct research and evaluate software tools or applications that best meet non profit requirements, needs in usability, cost, and impact.
  • Negotiate and manage vendor contracts, ensuring software solutions deliver quality and value.

3. Project & Development Management

  • Oversee planning, milestone tracking, and delivery of software initiatives, ensuring alignment with strategic objectives and staying on schedule and budget.
  • Provide technical guidance, ensure code quality, and maintain documentation for all software processes and systems.

4. Vendor & Stakeholder Collaboration

  • Work with internal stakeholders (programs, fundraising, communications) to clarify software requirements; translate them into effective solutions.
  • Coordinate with external consultants and vendors to implement enhancements and integrations.

5. Documentation & Training

  • Develop and maintain SOPs, user guides, and training materials for all software tools and developments.
  • Lead staff training to ensure high adoption and effective use of technology solutions.

6. Strategy, Innovation & Quality Assurance

  • Stay current on emerging technologies; recommend improvements to workflows and platforms.
  • Facilitate code reviews, testing, and QA to ensure reliability, usability, and accessibility.

7. User Support & Training

  • Serve as the main technical resource for staff—support troubleshooting and deploy solutions efficiently.
  • Develop and deliver user training and documentation to promote adoption of tools and applications in use.

8. Data Management & Analytics

  • Maintain data integrity and hygiene; perform audits and enforce data security best practices.
  • Facilitate analytics and reporting to inform decision-making across fundraising, programs, and communications.

9. Policy, Security & Compliance

  • Establish and uphold IT/security policies, ensuring compliance and managing contingency plans.
  • Good to have, Promote cybersecurity practices and staff awareness.

10. Innovation & Strategy

  • Stay informed of technology trends and recommend scalable efficiency improvements.
  • Support long-term tech planning and align IT investments with organizational goals.

Qualifications

Experience & Education:

  • Bachelor’s degree
  • 7+ years in technology operations, software development and roll out

Technical Skills:

  • Proficiency with cloud platforms (e.g., Microsoft 365, AWS), Python , dashboarding tools or solutions.
  • Strong understanding of cybersecurity, data privacy, and network infrastructure.

Soft Skills:

  • Strong communication ability to explain technical concepts to non-technical staff.
  • Strong project management, analytical, and problem-solving skills.
  • Collaborative mindset with capability to work across teams and lead change
  • Willingness to adapt and learn newer technologies and solutions

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