Engineer - Production Support

Qualification : B.E/ B.Tech/ MCA/ ME/ M.Tech.

Job Description :

• We are seeking a highly skilled Atlassian Administrator with extensive experience in JIRA and Confluence administration, project configuration, and add-on management.
• The ideal candidate will be responsible for end-to-end configuration, troubleshooting, training, and administration of Atlassian tools within the Yes Bank Azure-hosted environment. This includes project setup, permission schemes, issue workflows, dashboard configuration, system upgrades, license management, and more

Requirement :

For Administration:

• Complete upgrade knowledge in JIRA and Confluence.
• Home and Installation directory files knowledge.
• Excellent knowledge in logs.
• SSL Installation.
• Implementation application security based on requirement.
• Excellent Knowledge in Linus OS.
• Basic understanding on Firewall, Network troubleshooting, Azure.
• Basic understanding inSQL.

For Project Configuration:

• Workflow, Issue Type, Field, Screen, Permission, Filter, Dashboard creation and management.
• Gather project creation requirement and configure accordingly.
• Excellent knowledge on JQL, Bulk Operations, Subrcription.
• Excellent Knowledge in CVS import.
• License management for both JIRA and Confuence.
• Confluence Space, Pages, Template, Micro, Permission and other Feature Knowlege.
• Excellent Knowledge at Project Admin and System Admin for both JIRA and Confluence.
• Complete troubleshooting knowledge in Atlassian tools.

Must have Skills:

• JIRA configuration and administrative task.
• Co-ordinate between business, IT and Vendor.
• Create/ modify workflows if needed.
• Create project, update guidelines, policy and closely monitor the same.

Good to have Skills :

• Confluence understanding and mapping to JIRA