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5.0 - 10.0 years
3 - 7 Lacs
Chennai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues.- Clarity Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
8.0 years
0 Lacs
Bhopal, Madhya Pradesh, India
On-site
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines. Learn more about our exciting work http//www.clintonhealthaccess.org Project Background Over the years, Government of India has taken significant strides towards achieving universal access to equitable, affordable, and quality healthcare services, by extending a range of health schemes/ programs that provide access to primary, secondary, and tertiary care through public health facilities. To consolidate and further augment the provision of health services, the Hon’ble Prime Minister of India launched Ayushman Bharat Yojana in 2018, which has four key pillars, namely, Ayushman Bharat Health and Wellness Centre (AB HWC), Ayushman Bharat Pradhan Mantri-Jan Arogya Yojana (AB PM-JAY), Ayushman Bharat Digital Mission (ABDM), and Ayushman Bharat Health Infrastructure Mission (AB HIM). Each of these pillars complements and enables the others, thereby enabling the holistic delivery of health services. In Madhya Pradesh, the State Health Agency (MP SHA) is responsible for the implementation of ABDM and AB PM-JAY and concerted efforts are being made to improve utilization of PMJAY through establishment of a state level call centre to support care seekers. Over four crore Ayushman Bharat Health Accounts (ABHAs) have been created and over 13,000 health facilities registered and verified on Health Facility Registry (HFR). The state is now actively working on catalysing these large platforms to broaden access to healthcare. The William J. Clinton Foundation (WJCF) proposes to support the Madhya Pradesh State Health Agency (MP SHA) in implementing an integrated call centre-based solution and enhancing the services extended through the same to, amongst others, include creation of their ABHA IDs while making care seekers aware of the benefits/services, administering an adaptive health assessment tool to support Electronic Health Records (EHR) and supporting a ticketed appointment at various empanelled facilities (including teleconsultations, where operational). The project is being undertaken in the 5 districts of MP - Bhopal, Sehore, Indore, Ujjain, and Dewas to assess the viability of a readily scalable call-centre based solution, improve access to timely health services, especially for women, and assess reduction in delays in service delivery and provide for patient feedback to improve services and accelerate the generation of ABHA-linked records. Position Summary The Program Officer will play a key role in ensuring the effective implementation of the Care Integration Program through oversight of both field and call centre operations. The role involves supervising the Telecaller Team Lead (TL) and supporting the day-to-day functioning of the call centre hosted at the State Health Agency (SHA), while also engaging with private PM-JAY empanelled hospitals to strengthen service delivery. The PO will mentor and manage the implementation team, monitor key program indicators, and ensure the timely execution of planned activities. They will also support coordination with government stakeholders and partners at the district and state levels. The role requires providing timely inputs to the WJCF/CHAI team, conducting supportive supervision visits, and upholding strong standards of program and fiscal accountability. The Program Officer will represent the organization in stakeholder meetings, reviews, and workshops across state, district, and block levels Oversee daily operations of the call centre by supervising the Telecaller Team Lead (TL) and ensuring seamless functioning at the State Health Agency (SHA). Support the development and periodic revision of call centre protocols, workflows, and call scripts to ensure alignment with program needs. Drive quality assurance by assisting the TL in planning and executing quality checks; analyze audit findings and initiate corrective actions or escalate as required. Monitor team performance, provide constructive feedback, and collaborate with the state team to strengthen individual and team capabilities. Liaise with relevant stakeholders at SHA and the Third-Party Administrator (TPA) to support efficient call centre operations. Lead engagement with private PM-JAY empanelled hospitals; conduct regular field visits (30% time) to monitor implementation and resolve operational challenges. Coordinate outreach efforts with community stakeholders to promote utilization of Care Integration services under AB PM-JAY. Build capacity of district-level teams through ongoing mentoring and training, particularly on private sector hospital engagement. Document field insights, lessons learned, and implementation challenges; prepare and submit timely progress reports. Engage with senior district officials to identify bottlenecks and collaborate with the WJCF state team to design and implement mitigation strategies. Coordinate with state health authorities, IT teams, and implementation partners to support smooth execution of the program. Undertake additional tasks as required in alignment with program priorities and in consultation with the WJCF team. Master’s degree in Public Health, Management, Public Policy, or a related field, with at least 8 years of relevant work experience in a demanding, results-driven environment. Proven ability to lead and support field implementation in public health programs, with a strong understanding of program protocols, supervision, reporting, and adherence to operational procedures. Experience engaging with government stakeholders and development sector partners at both the state and district levels. Strong organizational skills with the ability to manage multiple tasks, set priorities, and work independently with minimal supervision. Willingness to travel extensively within the program state (10-12 days per month). Excellent verbal and written communication skills in both Hindi and English. Ability to synthesize and present complex information clearly, including technical content, through high-quality presentations and reports. Demonstrated capacity to thrive in fast-paced, high-pressure environments. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word. Preferred Prior experience in implementing public health programs, especially at the community or district level. Last Date to Apply 7th August 2025
Posted 4 weeks ago
15.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Role Overview We are seeking a highly skilled and experienced Data Manager to lead the development, governance, and utilization of enterprise data systems. This is a strategic leadership role focused on ensuring seamless and secure flow of data across our platforms and teams, enabling timely and accurate access to actionable insights. The ideal candidate brings a strong foundation in data architecture, governance, and cloud-native systems, combined with hands-on experience managing cross-functional teams and implementing scalable, secure, and cost-efficient data solutions. Your Objectives Optimize data systems and infrastructure to support business intelligence and analytics Implement best-in-class data governance, quality, and security frameworks Lead a team of data and software engineers to develop, scale, and maintain cloud-native platforms Support data-driven decision-making across the enterprise Key Responsibilities Develop and enforce policies for effective and ethical data management Design and implement secure, efficient processes for data collection, storage, analysis, and sharing Monitor and enhance data quality, consistency, and lineage Oversee integration of data from multiple systems and business units Partner with internal stakeholders to support data needs, dashboards, and ad hoc reporting Maintain compliance with regulatory frameworks such as GDPR and HIPAA Troubleshoot data-related issues and implement sustainable resolutions Ensure digital data systems are secure from breaches and data loss Evaluate and recommend new data tools, architectures, and technologies Support documentation using Atlassian tools and develop architectural diagrams Automate cloud operations using infrastructure as code (e.g., Terraform) and DevOps practices Facilitate inter-team communication to improve data infrastructure and eliminate silos Leadership & Strategic Duties Manage, mentor, and grow a high-performing data engineering team Lead cross-functional collaboration with backend engineers, architects, and product teams Facilitate partnerships with cloud providers (e.g., AWS) to leverage cutting-edge technologies Conduct architecture reviews, PR reviews, and drive engineering best practices Collaborate with business, product, legal, and compliance teams to align data operations with enterprise goals Required Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field 10–15 years of experience in enterprise data architecture, governance, or data platform development Expertise in SQL, data modelling, and modern data tools (e.g., Snowflake, dbt, Fivetran) Deep understanding of AWS cloud services (Lambda, ECS, RDS, DynamoDB, S3, SQS) Proficient in scripting (Python, Bash) and CI/CD pipelines Demonstrated experience with ETL/ELT orchestration (e.g., Airflow, Prefect) Strong understanding of DevOps, Terraform, containerization, and serverless computing Solid grasp of data security, compliance, and regulatory requirements Preferred Experience (Healthcare Focused) Experience working in healthcare analytics or data environments Familiarity with EHR/EMR systems such as Epic, Cerner, Meditech, or Allscripts Deep understanding of healthcare data privacy, patient information handling, and clinical workflows Soft Skills & Team Fit Strong leadership and mentoring mindset Ability to manage ambiguity and work effectively in dynamic environments Excellent verbal and written communication skills with technical and non-technical teams Passionate about people development, knowledge sharing, and continuous learning Resilient, empathetic, and strategically focused What We Offer Competitive compensation with performance-based bonuses Hybrid and flexible work environment Career development programs and learning support A diverse and collaborative culture driven by innovation and impact
Posted 4 weeks ago
5.0 - 10.0 years
3 - 4 Lacs
India
On-site
Job description - Maintain and update electronic (EMR/EHR) and physical medical records of patients, ensuring accuracy and completeness. - Organize, classify, and file patient records systematically for easy retrieval by doctors, nurses, and administrative staff. - Ensure compliance with HIPAA (or applicable Indian laws like Clinical Establishment Act) for data privacy and confidentiality. - Coordinate with doctors, nurses, and billing departments to verify and correct discrepancies in medical documentation. - Prepare and submit reports for audits, insurance claims, and legal requirements. - Manage the digitization of records (scanning, indexing, and archiving) and assist in transitioning from paper-based to electronic systems. - Follow hospital protocols for record retention, disposal, and data backup as per statutory requirements. - Train staff on proper documentation practices and use of Hospital Information Systems (HIS). *Skills & Qualifications**: - Bachelor’s degree in Health Information Management (HIM), Medical Records Science, or related field, or Any graduate with prior experience(5-10 Years) - Prior experience in medical records management in a hospital. - Knowledge of ICD-10/11 coding, medical terminology, and healthcare compliance standards. - Proficiency in HIS, EMR software and MS Office (Excel, Word). *Immediate joiner Preferred Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Leave encashment Provident Fund Schedule: Fixed shift Education: Bachelor's (Preferred) Experience: Medical records: 5 years (Preferred) Total work: 10 years (Preferred) Work Location: In person
Posted 4 weeks ago
5.0 years
3 - 6 Lacs
Noida
On-site
Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Engineering at Innovaccer With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time. Together, we’re shaping the future and making a meaningful impact on the world. About the Role The technology that once promised to simplify patient care has brought more issues than anyone ever anticipated. At Innovaccer, we defeat this beast by making full use of all the data Healthcare has worked so hard to collect, and replacing long-standing problems with ideal solutions. Data is our bread and butter for innovation. We are looking for a Senior AI Engineer who understands healthcare data and can leverage the data to build algorithms to personalize treatments based on the clinical and behavioral history of patients. We are looking for a superstar who will define and build the next generation of predictive analytics tools in healthcare. A Day in the Life Design and build scalable AI platform architecture to support ML development, agentic frameworks, and robust self-serve AI pipelines. Develop agentic frameworks and a catalog of AI agents tailored to healthcare use cases. Design and deploy high-performance, low-latency AI applications. Build and optimize ML/DL models, including generative models like Transformers and GANs. Construct and manage data ingestion and transformation pipelines for scalable AI solutions. Conduct experiments, and statistical analysis, and derive insights to guide development. Collaborate with data scientists, engineers, product managers, and business stakeholders to translate AI innovations into real-world applications. Partner with business leaders and clients to understand pain points and co-create scalable AI-driven solutions. What You Need Master’s in Computer Science, Engineering, or a related field. 5+ years of software engineering experience with strong API development skills. 3+ years of experience in data science and at least 1+ year in building generative AI pipelines, agents, and RAG systems. Strong Python programming skills with enterprise application development and optimization. Experience with: o LLMs, prompt engineering, and fine-tuning SLMs. o Frameworks like LangChain, CrewAI, or Autogen (at least one is a must). o Vector databases (e.g., FAISS, ChromaDB). o Embedding models and Retrieval-Augmented Generation (RAG) design. Familiarity with at least one ML platform (Databricks, Azure ML, SageMaker). Bonus: Experience with Docker, Kubernetes, AWS/Azure, Snowflake, and healthcare data systems Preferred Skills Python – building scalable, performant AI applications. Experience with reinforcement learning and multi-agent systems. LLM optimization and deployment at scale. Familiarity with healthcare data and AI use cases. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury. Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the oƯice and let your colleagues become their friends, too. *Noida oƯice only Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices Where and how we work Our Noida oƯice is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to eƯiciently carry out our tasks and collaborate eƯectively within our team. Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data across systems and care settings and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by Black Book. For more information, please visit innovaccer.com. Check us out on YouTube, Glassdoor, LinkedIn, and innovaccer.com.
Posted 4 weeks ago
3.0 years
0 Lacs
India
Remote
About Company: AlohaABA India aspires to build technology that helps our customers streamline their day-to-day operations, which allows them to provide better quality care to their patients. We are a technology-driven product organization, headquartered in the heart of California, USA, with a dynamic development centre in India. Our core focus is to provide a cloud-based practice management software solution for healthcare providers. Our innovative software is making waves in the market by streamlining critical administrative tasks such as appointment scheduling, patient registration, billing, and providing robust tools for managing electronic health records (EHR) and patient data. About the role: As our company continues to grow, we are seeking experienced individuals to manage and drive revenue cycle management operations and ensure the delivery of high-quality outcomes. In this role, you will be responsible to deal with claims, writing appeals, AR management, and will be managing entire revenue cycle management process. Desired Experience: · 3+ years of experience in the revenue cycle management. · Excellent verbal and written communication skills. · Must have the ability to multitask and manage time effectively. · Outstanding problem-solving and organizational abilities. · Ability to work independently or as part of a team. · Experience with spreadsheets. · Experience with ABA (Autism Care) billing. · Accounts receivable analysis experience. · Experience with Office Ally clearinghouse. · Good understanding of HIPAA compliance. Primary Responsibilities: · Maintain billing software by updating rate change, cash spreadsheets, and current collection reports. · AR Management and organization. · Audit data to ensure claims are clean. · Prepare and submit billing data and medical claims to insurance companies. · Ensure the patient’s medical information is accurate and up to date. · Prepare bills and invoices, and document amounts due for medical procedures and services. · Post payments · Conduct regular conference calls with RCM manager to review AR and troubleshoot any billing issues. · Follow-up on missed payments and resolve financial discrepancies. · Examine patient bills for accuracy and request any missing information. · Investigate and appeal denied claims. · Adhere to HIPAA regulations and maintain patient confidentiality. Job Location: Remote.
Posted 4 weeks ago
1.0 years
0 Lacs
Dimapur, Nagaland, India
On-site
The University of Hong Kong Apply now Ref.: 532533 Work type: Full-time Department: School of Public Health (22400) Categories: Research Staff Hong Kong Senior Research Assistant in the Division of Epidemiology and Biostatistics, School of Public Health (Ref.: 532533) , to commence on 1 November 2025 or thereafter, on a one-year temporary term contract, with the possibility of renewal subject to satisfactory performance and funding availability. Applicants Should Possess a Master's degree or above in Computer Science, Computational Linguistics, Machine Learning, Natural Language Processing (NLP), Statistics, or a related discipline; strong programming skills in Python, R, Java, or C/C++ are essential, along with at least 1 year’s post-qualification experience in using relevant libraries and frameworks (TensorFlow, PyTorch, scikit-learn) and environments (e.g. Ubuntu, BRAT); extensive experience with deep learning architectures, machine learning techniques, statistical modelling, and prompt engineering, applied to healthcare-oriented NLP tasks - including text classification, named entity recognition, text generation; and a strong track record of working with EHR data and developing NLP applications for lupus-related research. Responsibilities The appointee will contribute to research projects at the intersection of natural language processing (NLP) and clinical medicine. Key responsibilities include: applying regex and related techniques for data deanonymization and text pre-processing; selecting diverse, representative samples from sparse populations; designing and developing language model-based systems for assisting annotators in annotating lupus-related clinical features; working with electronic health records (EHRs) and other clinical documents to extract meaningful information from unstructured text (e.g. clinical notes, discharge summaries); implementing, evaluating and deploying NLP-based scoring systems for real-world clinical notes for the lupus disease; prompting and training large language models (LLMs) through supervised fine-tuning or reinforcement learning techniques; preparing project plans, IRB applications, and supporting documentations; coordinating team communication, organizing meetings, and recruiting and managing annotators; and collaborating with multidisciplinary teams, including clinicians, data scientists, software engineers, and healthcare stakeholders, to translate clinical and research needs into technical solutions. Enquiries about the duties of the post should be sent to Ms Audrey Ho at audreyh@hku.hk. Information about the School can be obtained at https://sph.hku.hk/. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date CV. Review of applications will start as soon as possible and continue until 3 October 2025 , or until the post is filled, whichever is earlier. Advertised: Jul 4, 2025 (HK Time) Applications close: Oct 3, 2025 (HK Time) Back to search results Apply now Whatsapp Facebook LinkedIn Email App
Posted 4 weeks ago
4.0 - 9.0 years
10 - 11 Lacs
Thane
Work from Office
TM - Health Informatics - Health Insurance Company - Thane Job Role: To support the ongoing transformation of digital health data management and EHR system capability. The role will support implementation of clinical data analytics frameworks, lead the EHR (coaching tool in phase 1), and manage integration across multiple digital health partners. The role will also involve mentoring a analytics team and ensuring the success of health informatics initiatives that enable longitudinal data storage, hyper-personalized customer journeys, and value-based health interventions. Key Result Areas: 1. EHR (Coaching Tool) Development & Deployment - Deliver functional MVP by Q3 FY25 - Complete 2 use-case journeys (e.g., Diabetes, Hypertension) - On-board 500+ customers onto EHR-linked coaching tool 2. Longitudinal Data Integration & Health Record Digitization - Integrate 5+ partner data sources (labs, wearables, health coaches) - Achieve >90% data match accuracy across platforms - Automate monthly ingestion for 100K+ records 3. Clinical Insights & Risk Stratification Dashboards - Launch 3 core dashboards (Risk movement, Chronic cohort trends, Lab value shift) - Refresh dashboard data monthly - Enable >5 business teams with customized insights 4. Hyper-Personalized Journey Activation - Operationalize journeys for 2 chronic cohorts - >60% of enrolled users complete assigned actions monthly - Generate at least 2 behavioural micro-segments per condition 5. Team Management & Stakeholder Collaboration - Conduct 1 knowledge-sharing session/month with internal teams - Close 90% of integration/analysis requests within TAT.
Posted 4 weeks ago
15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Overview Core Solutions (CORE), headquartered in King of Prussia, Pennsylvania, is the progressive leader in transforming the behavioral, medical and social services experience for behavioral health providers, consumers and state agencies. Our Integrated Behavioral Health EHR platform, Cx360, allows for the improvement of the provider, consumer and payer relationship through increased consumer-centric collaboration which results in improved outcomes. This is accomplished through our ability to simplify the end-to-end behavioral health experience, deliver integrated care coordination, improve consumer engagement and streamline accurate provider reimbursement. Core Solutions is seeking an exceptional Country Head to lead and scale our India operations. This is a senior leadership position responsible for establishing Core Solutions as a premier technology employer in India while delivering world-class product development and support services to our US-based behavioral healthcare customers. The Country Head will oversee all aspects of our India operations including product management, solutions delivery, infrastructure, and technical support, ensuring seamless integration with our global operations. Responsibilities Direct Reports: The Country Head will lead a senior leadership team including: Head of Administration and HR VP Technology - Responsible for product engineering, development, and technical architecture VP Solutions Delivery - Overseeing customer implementations, technical deliverables, and project management VP Shared Services - Managing infrastructure, support, quality assurance, and operational excellence Key Responsibilities as defined in various groups as below: Strategic Leadership Develop and execute the strategic vision for Core Solutions India operations aligned with global company objectives Build and maintain strong partnerships with US-based executive leadership team Drive operational excellence across all India-based functions while maintaining 24x7 service delivery standards Establish Core Solutions as an employer of choice in the Indian technology market Create and foster a culture of innovation, customer-centricity, and continuous improvement Operational Management Product Management: Oversee product development teams working on the Cx360 EHR platform, ensuring timely delivery of high-quality features and enhancements Solutions Delivery: Lead technical implementation teams supporting US customer deployments, customizations, and integrations Infrastructure: Manage cloud infrastructure, security, and DevOps teams ensuring 99.9% uptime and HIPAA compliance Technical Support: Oversee 24x7 support operations providing tier 2/3 support to US customers Quality Assurance: Ensure robust QA processes across all product releases and customer deliverables Team Building & Development Build, mentor, and retain high-performing teams across multiple technical disciplines Lead and develop the senior leadership team (VP Technology, VP Solutions Delivery, VP Shared Services) Develop organizational structure to support aggressive growth plans (current team expansion from X to Y employees) Implement talent acquisition strategies to attract top-tier technology professionals Create career development frameworks and succession planning across all levels Foster cross-cultural collaboration between India and US teams Ensure effective coordination and collaboration between the three VP-level functions Financial & Business Management Own P&L responsibility for India operations Develop and manage annual budgets and quarterly forecasts Drive operational efficiency and cost optimization initiatives Ensure compliance with Indian regulatory requirements and US healthcare standards (HIPAA) Manage vendor relationships and strategic partnerships Customer & Stakeholder Management Serve as executive escalation point for critical customer issues Participate in customer meetings and quarterly business reviews as needed Collaborate with US-based sales and customer success teams Represent Core Solutions at industry events and conferences in India Qualifications Required Qualifications Education Bachelor’s degree in Computer Science, Engineering, or related field (required) Master’s degree in Business Administration or Technology Management (preferred) Experience 15+ years of progressive leadership experience in enterprise software/SaaS companies 10+ years in senior management roles leading 200+ person organizations 7+ years specifically in healthcare technology or EHR/EMR systems Proven experience managing distributed teams across multiple time zones Track record of scaling technology operations from startup to enterprise level Technical Expertise Deep understanding of enterprise SaaS architecture and cloud platforms (AWS preferred) Experience with healthcare interoperability standards (HL7, FHIR, API development) Knowledge of .NET, C#, SQL Server, Angular, React, and modern web technologies Understanding of HIPAA compliance and healthcare data security requirements Familiarity with Agile/Scrum methodologies at scale Leadership Competencies Exceptional strategic thinking and execution capabilities Strong business acumen with P&L management experience Excellent communication skills with ability to influence at all levels Proven ability to build and lead high-performance, culturally diverse teams Change management expertise in fast-paced, high-growth environments Customer-focused mindset with commitment to service excellence Preferred Qualifications Experience working with US-based healthcare organizations Prior experience in behavioral health or mental health technology sector Established network within Indian technology talent market Experience with 24x7 global delivery models Six Sigma or similar operational excellence certifications What We Offer Opportunity to lead and shape a critical strategic initiative for a growing healthcare technology company Competitive compensation package including base salary, performance bonus Comprehensive benefits package Significant autonomy to build and scale the India operations Direct reporting relationship to US-based executive leadership Opportunity to make a meaningful impact on behavioral healthcare delivery in the United States Location This position will be based in Chennai. How to Apply: Interested candidates should submit: Detailed resume highlighting relevant experience Cover letter explaining your vision for scaling Core Solutions India operations References from previous leadership roles Core Solutions Inc is an Equal Opportunity Employer committed to building a diverse and inclusive team. Contact: careers@coresolutionsinc.com Keywords: Country Head, India Operations, Healthcare Technology, EHR, EMR, Behavioral Health, SaaS, Enterprise Software, P&L Management, Technical Leadership
Posted 4 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
MRM Executive will be responsible for analyzing medical information of US patients on various Electronic Health Record (EHR) platforms. Using predefined rules, they will perform various roles including creating & updating patient charts and orders. Required Candidate profile The role includes data entry tasks, extracting patient medical information from Zoho CRM, and uploads to various EHRs. Assist with billing, accounting, report generation, and maintaining trackers.
Posted 4 weeks ago
16.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Job Title : Trainee – Medical Billing (US Healthcare Process) Work Mode: Remote (Work from Home) Location: India (Pan India – Freshers Welcome) Company Description Saviour Nest Solutions provides technology-enabled end-to-end Revenue Cycle Management solutions to US healthcare providers. With over 16 years of deep domain expertise, the company utilizes AI, conditional BOTs, cutting-edge analytics, and RPA workflows to improve revenue and cash flow. We specialize in comprehensive medical billing, coding, and RCM support for healthcare providers, helping reduce denials, increase collection rates, and maintain regulatory compliance. Our services are suitable for solo practitioners, multi-provider clinics, and hospitals, delivering measurable results using leading EHR platforms. We ensure 100% HIPAA compliance and transparent reporting with certified coders. Job Description: We are looking for enthusiastic and detail-oriented fresh graduates who are ready to kickstart their careers in US Healthcare - Medical Billing . As a Medical Billing Trainee, you will be trained on the key components of the revenue cycle process and will work with international clients to ensure accurate and timely billing and claims processing. Key Responsibilities: Learn and perform various tasks involved in the US medical billing cycle Review and process patient information, medical records, and insurance claims Understand and work on claims creation, submission, follow-ups, denials, and payment posting Communicate with internal teams regarding claim issues Ensure compliance with HIPAA guidelines and US healthcare regulations Work with accuracy, speed, and attention to detail to meet daily productivity targets Maintain and update records in billing software and systems Eligibility Criteria: Education: Any graduate (B.Sc, B.Com, BBA, BA, BCA, etc.) Year of Passing: 2022, 2023, 2024 pass-outs Good English communication skills (written and verbal) Basic computer proficiency (MS Excel, typing speed, etc.) Willingness to work in night shifts (US shift timings) High-speed internet and a distraction-free environment at home Self-discipline and time management skills are essential for remote work Training & Growth: On-the-job training provided for 4-6 weeks Opportunity to learn end-to-end RCM Performance-based growth and long-term career path in healthcare outsourcing Perks & Benefits: Remote work (save on commute & meals) Exposure to US healthcare systems and international work culture Certification and Letter of Experience after training period Excellent work-life balance and team culture Hiring Process: Online application screening Basic English/Typing/Logical Aptitude Test HR Interview & Ops Interview Offer & onboarding Apply Now: If you're ready to begin a rewarding journey in the US healthcare domain, apply today!
Posted 1 month ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Role Description This is a full-time on-site role for a Medical Transcriptionist located in Shapoorji New Town Kolkata. The Medical Transcriptionist will be responsible for transcribing mUSG and ECHO reports, and patient records. Day-to-day tasks include listening to recordings made by healthcare professionals, understanding and interpreting medical terminology, and accurately typing the content into text format. The person in this role will also need to review and edit transcriptions for accuracy and completeness, ensuring all documentation adheres to established standards and guidelines. Qualifications Assist and Type USG and ECHO Report Proficiency in Medical Terminology Excellent Typing skills Attention to detail and strong listening skills Ability to work effectively within a team Familiarity with electronic health records (EHR) systems is a plus A proven track record in medical transcription or a similar role Relevant certification or completion of a medical transcription program is preferred
Posted 1 month ago
0 years
2 - 3 Lacs
Delhi
On-site
We are looking for a dynamic and results-driven Sales Executive to promote and sell our Hospital Information Management System (HIMS) software. You will play a key role in identifying opportunities, building relationships with hospitals, clinics, and healthcare organizations, and driving sales growth. Key Responsibilities: Identify and approach prospective hospitals, clinics, and healthcare institutions. Present and demonstrate HIMS software solutions to potential clients. Understand client requirements and tailor solutions to meet their needs. Follow up on leads, negotiate deals, and close sales. Build and maintain strong customer relationships. Maintain up-to-date knowledge of industry trends, competition, and software features. Meet monthly and quarterly sales targets. Requirements: Bachelor's degree in Business, Marketing, IT, or a related field. Strong communication, presentation, and negotiation skills. Basic understanding of healthcare operations or hospital workflows is a plus. Passion for technology and eagerness to learn about software solutions. Willingness to travel as needed. Self-motivated, goal-oriented, and team player. Preferred Skills (Bonus): Previous experience in healthcare software or IT sales. Knowledge of EMR/EHR/HMIS systems. CRM software usage experience. What We Offer: Competitive salary and attractive incentive structure. Performance-based growth opportunities. Travel reimbursement and sales support. Dynamic work environment with professional development. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Application Question(s): Ability to handle pressure and meet lead targets consistently. Location: Delhi, Delhi (Preferred) Willingness to travel: 75% (Required) Work Location: In person
Posted 1 month ago
8.0 years
8 - 9 Lacs
Bengaluru
On-site
Site Name: Bengaluru Luxor North Tower Posted Date: Jul 4 2025 RWD Strategy and Partnerships Our Vision is to build an interconnected Real-World Data (RWD) ecosystem to drive expanded use of RWD to enable evidence generation and decision-making across the R&D lifecycle. And to be leaders in building innovative partnerships, and contributing to the future evolution of high-quality RWD To achieve our Vision, our Mission is to: Ensure the enterprise benefits from access to high-quality external RWD through strategic partnerships Build and maintain a RWD Platform, maximise use through education, and drive interconnectivity across the GSK data fabric Assess the external RWD landscape to prioritise partners and initiatives that meet GSK needs Collaborate to enhance partner capabilities, shape definition of high-quality data Experience required: Minimum 8 years of experience in operation and project management within the pharmaceutical or healthcare industry Proven track record of managing multiple tasks and priorities in a fast-paced environment. Experience of working in global matrix environment and managing stakeholders effectively Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Demonstrated learning agility, with the ability to quickly adapt to new information and changing environments. Strong sense of accountability, taking ownership of tasks and delivering on commitments. Experience of using technologies to bring efficiency as well as in simplifying processes A growth mindset, open to feedback and dedicated to continuous improvement and development. Knowledge of real-world data sources, including electronic health records (EHR), claims data, and registries is preferred. Key Responsibilities: The Operations specialist will be managed day to day by the Sr. Director, RWD Strategy and Partnerships and provide support across the RWDA Department Training and data governance support Coordinate within the department, with internal stakeholders, and with external data partners to schedule training for database/ data partners annually, biennially, or as required Be responsible for documentation of training in the relevant libraries/repositories. Create and maintain MyLearning modules for data sources, and ensure that these are linked to SailPoint data access approvals Become proficient in monitoring data access approvals in SailPoint to support the Data Stewards within the RWD Strategy and Partnerships team Communication and Meeting Organisation Organise RWDS Team meetings and maintain the action log Organise and maintain the RWDS Teams Site Assist in maintaining FAQs for each data partner in collaboration with RWD Strategy and Partnerships team members, RWA and RWDMP colleagues globally. Be responsible for developing the strategy for maintenance and future enhancements of the RWD Knowledge Exchange webpage Assist in developing and posting short articles for Knowledge Exchange, Quarterly Newsletter and relevant workplace sites as part of communication strategy. Communicate in a timely and effective way using relevant channels to ensure successful operations in RWDA/ RWD Strategy and Partnerships groups Lead the maintenance and future enhancements of the RWD catalogue, conduct bulk/manual updates to data source entries and coordinate/communicate on the semi-annual updates by country manager/ data source relationship manager. Serve as a Subject Matter Expert for internal stakeholders to utilize the RWD catalogue Finance and Contracting Provide operational support to RWD Strategy and Partnerships department in compliance with GSK standard operating procedures (SOPs) and good clinical practice (GCP) and work with GSK contracting groups to review and submit contracts; facilitate contract execution, Procurement, RFP, purchase order requests, Confidentiality disclosure agreements, and contract execution aspects of the activities and liaise with vendors as required Assist in working with finance to track the budget and payments for data partnership investments, and to resolve any finance issues. Ensure that RWD activities remain compliant with relevant GSK procedures, remaining up to date with all relevant training and seeking learnings and best practice from other GSK teams and external organizations, to develop best practice and innovation in RWD department. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.
Posted 1 month ago
1.5 years
3 - 3 Lacs
Bengaluru
On-site
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a AMTS/MTS to join our AthenaIT team within our Bangalore R&D division. Your job will be to build products and services for AthenaIT. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud-based EHR solution and leveraging the network effect of 85,400+ providers. Apply your technical skills towards allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care. But enough about us; let’s talk about you. We are seeking a detail-oriented and motivated QA Tester to join our team. The ideal candidate will have strong experience in manual testing, basic automation knowledge, and familiarity with Salesforce. This role is crucial in ensuring the quality and reliability of our software products. Job Responsibilities Collaborate with product, engineering, and operations teams to create and execute the test plan and coordinate the release activities. Partner with development team to ensure that the applications meet business and technical requirements and are of high quality. Create detailed, comprehensive, and well- structured test cases and scenarios using Test Management and Automation Tools. Develop and maintain validation strategies to test functional and non-functional requirements. Execute the test plan and report bugs and other relevant data to key stakeholders. Document and track defects using bug tracking tools, ensuring timely resolution. Participate in requirement reviews and provide feedback on testability and quality. Assist in the maintenance and enhancement of test automation frameworks. Utilize Salesforce knowledge to test and validate Salesforce applications and integrations. Typical Qualifications 1.5-4 years of experience in a Test engineering role. Excellent understanding of Software Development Lifecycle and Agile methodology. Good experience in writing Test Case Design, Test Case Execution and Defect management. Good to have Salesforce knowledge to test and validate Salesforce applications and integrations. Good to have knowledge or experience with Test Automation Skills, Java, Selenium and API. Good to have knowledge or experience in Cross Browser testing. Excellent written and verbal communication, as well as conflict resolution skills. Hands on experience in dashboard preparation, Management updates, status reporting etc. Good to have experience with enterprise level test automation tools including open source and commercial ones. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Trivandrum, Kerala, India
Remote
At Kameda Infologics , we are a passionate team of technology and healthcare enthusiasts that apply cutting-edge technology to solve real-world and multi-dimensional healthcare problems, driving digital transformation to meet the client’s needs. As an IT Support and Implementation Engineer, you will be working with a unique and gifted team of clinical and technical experts that are developing exciting products for our customers and collaborating with cross-functional teams. As an IT Support and Implementation Engineer, the candidate will assist with the overall technical design concept and diagnostic tests to ensure that the features and performance meet the highest quality standards and business requirements Interacts with Project Managers and external customers to plan and support. Participate in Product installation and updates remotely or on the WebEx with customer. Keep track of every install and updates at customer environment in CRM. Engage with Project Manager and Solution Consultant on internal weekly meeting or with customers. Involve in troubleshooting of products with the Help Desk when called for assistance. Prepares documentations for the product development. Represents Kameda Infologics through professional interactions with all internal and external clients. Serves as a client advocate through product and implementation improvement collaboration. Increases and maintains technical knowledge related to our Products. Should be proficient in resolving SQL database issues in the client environment will be added advantage. Knowledge on network would be added advantage. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate. Ready to work on weekend or nights at the time of Go Live of projects implementation. Technical training/experience in computer hardware and network components will be added advantage. Excellent communications skills and a great deal of patience. Training and/or related experience in a technical support environment. Open for traveling. Skills Required: Healthcare Domain Knowledge: Understanding of workflows like patient registration, billing, scheduling, medical records, and pharmacy management. Database and Query Management: PostgreSQL: Write and execute database queries to analyze and resolve data inconsistencies. Database Maintenance: Perform optimizations, backups, and restores for application databases. Web Application Support: Back-End Support: Analyze server logs, API responses, and server-side scripts. Cloud and Hosting Support: Manage cloud-based applications hosted on platforms like Azure. Hosting of web application in IIS & Linux with basic DevOps knowledge. Networking and Connectivity Support: VPN and Remote Access Configuration : Assist in setting up remote access for healthcare professionals. Network Monitoring Tools: Use various tools to diagnose network-related issues. Technical Troubleshooting and Issue Resolution: Incident Management : Diagnose and resolve issues reported by end-users, including login problems, data errors, and performance issues. Problem Escalation : Escalate unresolved issues to higher-level support teams, developers, or system administrators. Application Monitoring and Maintenance: System Monitoring : Continuously monitor the performance of applications to detect anomalies or downtime. Maintenance Activities : Perform updates, patches, and upgrades to ensure compliance and security. Data Backups and Recovery Testing : Verify backup schedules and conduct recovery testing to prevent data loss. Integration and Interoperability Support: API and Third-Party Integrations : Support APIs for Electronic Health Records (EHR) systems and medical devices. Experience Required: 3-5 years
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
India
On-site
Here is a sample Job Description for a Patient Care Coordinator : Job Title: Patient Care Coordinator Location: [Insert Location] Department: [Insert Department, e.g., Outpatient Services] Reports to: Clinic Manager / Operations Head Job Summary: The Patient Care Coordinator is responsible for managing patient flow, ensuring a smooth and efficient experience for all patients. This role includes appointment scheduling, maintaining records, coordinating with doctors and staff, and assisting patients with queries to enhance the quality of care. Key Responsibilities: Welcome and assist patients with empathy and professionalism. Schedule appointments and follow-ups with accuracy and efficiency. Maintain and update patient records in the system. Coordinate between patients, doctors, and clinical staff. Educate patients on procedures, treatments, and billing processes. Handle patient complaints and resolve issues promptly. Ensure confidentiality and compliance with healthcare regulations. Monitor patient waiting times and work to minimize delays. Support front desk and administrative tasks as required. Required Qualifications: Graduate in any discipline (Healthcare/Administration background preferred). Minimum 1-2 years of experience in patient coordination or customer service (experience in hospitals/clinics preferred). Good communication skills in English and regional languages. Computer literacy (MS Office, EMR/EHR systems). Skills: Strong interpersonal and problem-solving skills. Patient-centric approach with attention to detail. Ability to multitask and work in a fast-paced environment. Team player with a positive attitude. Job Type: Full-time Pay: ₹10,120.70 - ₹27,281.71 per month Benefits: Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Work Location: In person
Posted 1 month ago
1.0 - 2.0 years
3 Lacs
India
On-site
Job Title: Medical Receptionist Location: Vedanta Hospital, 1st Floor, Near Vedanta Institute of Medical Sciences, Commerce Six Rd, Swastik Society, Navrangpura, Ahmedabad, Gujarat 380009 Job Type: Full-Time Experience : Min. 1 to 2 Years Reports To: Admin Executive, Admin Officer, Facility Manager Job Summary: We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and efficient front office environment. You will be responsible for greeting patients, managing phone calls, scheduling appointments, and maintaining accurate patient records. Key Responsibilities: Greet patients and visitors in a courteous and professional manner Answer and manage incoming calls; route calls to appropriate personnel Schedule, reschedule, and confirm patient appointments Verify and update patient information and insurance details Collect co-pays and other patient payments; issue receipts Maintain the cleanliness and organization of the reception area Coordinate patient flow by notifying healthcare providers of patient arrivals Handle patient inquiries and resolve or escalate issues as needed Assist with administrative tasks such as filing, scanning, and faxing Support clinical staff with various clerical duties as assigned Qualifications: Any Graduate Previous experience in a medical office or healthcare setting highly desirable Strong customer service and interpersonal skills Excellent verbal and written communication skills Proficiency in using electronic health records (EHR) systems and basic office software Work Environment: Typically a medical office or clinic setting May require long periods of sitting, computer use, and interaction with patients Occasional need to handle stressful or emergency situations with professionalism Requirement * Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. * Regular updates to be provided to the team members. * Ensuring that the team is skilled, competent and motivated to perform its duties. * Ensure adequate manpower at all counters Job Types: Full-time, Permanent Schedule: Day shift Skills: Customer service (required) Typing Phone etiquette Administrative experience Organizational skills Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
Posted 1 month ago
5.0 years
25 - 30 Lacs
Bengaluru, Karnataka, India
On-site
About us: Leading US Healthcare Network: Powering a Healthier Future Join a leading health information network in the United States, processing over 13 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. From our innovation hub in Bengaluru, you will directly contribute to cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows, impacting the lives of millions of US citizens. We value your growth, foster collaboration across global teams, and champion a work-life balance within the vibrant tech landscape of Bengaluru. Be part of a team that's not just changing healthcare, but changing lives. Role: Product Owner II Location: Bengaluru, India Shift: General Shift/Mid Shift (overlapping with US counterparts for a few hours) Reporting To: Sr. Manager of Product 5+ Years experience required for PO II Inportant Notes Key Skillsets: Healthcare Domain Expertise RCM: Deep knowledge of healthcare revenue cycle processes, including claims processing, billing, and payment workflows. EDI: Expertise in EDI standards (e.g., X12, HL7) used for healthcare data exchange between providers, payers, and other entities. Clearinghouse Operations: Practical experience with clearinghouse functions, such as claims validation, routing, and format translation across systems. Healthcare Data Exchange: Proficiency in managing complex healthcare data exchange, ensuring accuracy and handling high transaction volumes. Product Management Mastery Product Vision and Strategy: Ability to define a clear product vision and strategy aligned with business goals and customer needs. Roadmap Planning and Prioritization: Skill in developing and managing product roadmaps, prioritizing features to balance short-term and long-term goals. Product Lifecycle Management: Experience overseeing the full product lifecycle, from ideation and development to launch and ongoing improvement. Backlog Ownership: Competence in defining, prioritizing, and refining the product backlog to maximize value delivery. Agile Methodologies Scrum Mastery: Strong understanding of Scrum principles, with the ability to lead agile ceremonies (e.g., sprint planning, reviews, retrospectives). Cross-Functional Collaboration: Ability to work effectively with developers, designers, QA, and other team members in an agile environment. Why Join Our Team Global Impact: Directly support and impact the US healthcare system from Bengaluru. Innovation Hub: Contribute to cutting-edge healthcare technology solutions in India's tech capital. Collaboration: Engage with a diverse and global team, fostering a collaborative environment. Career Growth: Opportunities to expand your skill set and advance your career within our organization. Work-Life Balance: A work culture that values flexibility and supports your well-being. Industry Leadership: Be part of a leading health information network transforming healthcare delivery. Meaningful Work: Develop solutions that directly improve revenue cycle management for healthcare providers. Continuous Learning: Access to resources and experts to enhance your technical and industry knowledge. Comprehensive Benefits: Competitive salary, bonus structure, healthcare, accident and life insurance. Generous Time Off: 12 Paid Holidays and 24 days of Paid Time Off annually. Paid Parental Leave: Supportive paid parental leave for both mothers and fathers. Community Engagement: Opportunities to participate in our partnerships with local and national community organizations. Role & Responsibilities As a Product Owner II, you will be a crucial bridge between the Product Manager and the delivery team, ensuring alignment on common goals and the overarching vision of the enterprise and business. You will work closely with Product Managers, coordinating on scoping and priority issues regularly. Your Responsibilities Will Include Leading Storyboarding: Developing and prioritizing user stories based on a thorough understanding of the overall business benefit and the relative cost of each piece of work, while clearly defining the acceptance criteria for each story. Voice of the Customer: Acting as the primary voice of the customer while maintaining a holistic understanding of the product vision, preventing unnecessary short-term trade-offs. Backlog Management: Managing and grooming the product backlog regularly to add, delete, or modify user stories, ensuring the development team is well-prepared for sprint kick-off. Release Planning Participation: Actively participating in release planning activities, ensuring that the scope of monthly release demos remains realistic and aligned with the team's capacity. Scope Management: Monitoring progress and proactively working to minimize scope changes during development cycles. Usability Testing Oversight: Ensuring usability testing is conducted regularly and incorporating feedback in alignment with the product charter. Defect Prioritization: Prioritizing logged defects, defining acceptance criteria, and contributing to the development of test cases. Acceptance Testing Participation: Participating in acceptance testing for each release and confirming that the developed product meets the end-user requirements. Product Charter Maintenance: Keeping the product charter updated, ensuring agreement on priorities and acceptance criteria with relevant stakeholders, and communicating the impact of changes to align the entire team. Deliverable Verification: Verifying that customer deliverables such as wireframes, designs, and acceptance tests are consistent and have been agreed upon. Requirements Total Experience: 8+ years of professional experience. US Healthcare Experience: Minimum 5 years of experience within the US Healthcare industry, with a strong understanding of one or more of the following areas: Revenue Cycle Management (RCM), Clearinghouse operations, Electronic Medical Records/Electronic Health Records (EMR/EHR) systems, Claims processing, or Patient Access workflows. Product Owner Experience: Minimum 3 years of recent (within the last 3 years) or cumulative experience working specifically as a Product Owner. Candidates with Product Owner experience within the past 3 years will be highly preferred. Process Design Experience: 2-3 years of progressive work experience in a product-related role involving designing business processes, process mapping, and working on process improvement initiatives and business system design. Flowcharting Proficiency: Demonstrated mastery of using flowcharting tools for process visualization and documentation. Analytical Skills: Strong analytical skills, including the ability to thoroughly interpret business needs and translate them into clear application and operational requirements. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with both technical and business stakeholders. Agile Experience: Proven experience building products within an Agile development environment. Next Steps After applying, you will receive automated email updates regarding your application status throughout the recruitment process. Interview Process Manager Resume Review Technical Interview I - India Team Technical Interview II - US Stakeholders HR Round Join a leading US healthcare network and make a meaningful impact on the future of healthcare from the heart of Bengaluru! Skills: analytical skills,electronic medical records/electronic health records (emr/ehr) systems,product owner experience,us healthcare experience,scrum,product owner,product lifecycle management,roadmap planning and prioritization,edi standards (e.g., x12, hl7),backlog management,patient access workflows,product ownership,product management,backlog ownership,scrum mastery,revenue cycle management (rcm),process design,healthcare domain expertise,billing,communication skills,agile methodologies,roadmap planning,flowcharting,cross-functional collaboration,payment workflows,clearinghouse operations,billing workflows,claims processing,edi (x12, hl7),rcm (revenue cycle management),agile experience,healthcare data exchange,product management mastery,revenue cycle management (rcm), clearinghouse operations, electronic medical records/electronic health records (emr/ehr) systems, claims processing, or patient access workflows.,flowcharting proficiency,agile methodology,product vision and strategy
Posted 1 month ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Description AIMS Hospital, Ahmedabad . Role Description This is a full-time on-site role for a MRD-Executive located in Ahmedabad. The MRD-Executive will be responsible for managing medical records, ensuring accurate and timely filing of documents, maintaining patient records, assisting with audits and inspections, and ensuring compliance with regulatory requirements. The role also involves coordinating with healthcare staff to facilitate smooth record management and assisting with data retrieval and report generation as needed. Qualifications Knowledge of medical record documentation and healthcare compliance standards Proficiency in medical records management and filing systems Attention to detail and strong organizational skills Ability to work effectively in a team as well as independently Excellent communication skills, both written and verbal Experience with electronic health records (EHR) systems is a plus Bachelor's degree in Health Information Management, Medical Records, or related field preferred Previous experience in a healthcare environment is beneficial
Posted 1 month ago
0 years
0 Lacs
Nagpur, Maharashtra, India
On-site
Bizmatics, a leading EHR solutions provider, is looking for a QA Intern to join our team. This role offers hands-on experience in both manual and automation testing within a real-world healthcare technology environment. You’ll contribute to ensuring the quality and performance of our flagship cloud-based application, PrognoCIS, which serves multi-specialty medical practices across the globe. Shift Timings: 10am to 7pm IST Work Mode: Work From Office Location: Nagpur Key Responsibilities Create and execute manual test cases; document and track results. Identify, log, and follow up on bugs and software defects. Perform UI, functionality, and performance validation across platforms. Collaborate with developers and QA teams to ensure complete test coverage. Assist in writing test scripts in Java or Python using automation tools. Eligibility Recent graduates in B.E., B.Sc IT, BCA, MCA, or equivalent fields. Skill Set Basic understanding of software development and testing concepts. Working knowledge of Python or Java for automation. Familiarity with MySQL and basic database queries. Exposure to tools like Selenium, JUnit, or Cypress is a plus. Strong analytical and communication skills.
Posted 1 month ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job description Position: Insurance Eligibility and Benefit Verification Specialist Location: 1105, Iconic Shyamal , Shyamal cross Road, Satellite, Ahmedabad Shift: US Shift (Night Shift) Experience: 6 month to 3 years Working Days: 5.5 days Working Role overview: The Insurance Eligibility and Benefit Verification Specialist is responsible for verifying patient insurance eligibility and benefits prior to medical services being provided. This role ensures that accurate insurance information is obtained and communicated to the medical providers, ensuring smooth billing processes and reducing the likelihood of claim denials or delays. This position plays a critical role in the revenue cycle management for healthcare providers. Responsibilities & duties: Verify patient insurance eligibility and benefits through online portals or direct communication with insurance carriers. Accurately document insurance coverage details, including co-pays, deductibles, and out-of-pocket maximums. Collaborate with healthcare providers to obtain prior authorizations for medical procedures and treatments. Resolve discrepancies in insurance information and address coverage issues promptly. Communicate effectively with patients regarding their insurance coverage and financial responsibilities. Preferred Skills: Strong understanding of insurance terminology, medical coding (CPT, ICD-10, HCPCS), and insurance plans. Proficiency with medical billing software, Electronic Health Records (EHR) systems, and online insurance portals. Excellent written and verbal communication skills, with the ability to interact professionally with patients, insurance companies, and healthcare providers. Detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment. Knowledge of HIPAA and other healthcare privacy and compliance standards. Experience with Medicare, Medicaid, PPO, HMO, and commercial insurance plans. Note : Share your resume on recruiter@abacoshealth.in/ +91 6355320395
Posted 1 month ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Analyst will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Analyst will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 8 - 12 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 16 years of experience in Business, Engineering, IT or related field EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request and accommodation. Ready to Apply for the Job? We highly recommend utilizing Workday's robust Career Profile feature to complete the application process. A link to update your profile is available when you click Apply . You can then complete your Workday profile in minutes with the “Upload My Experience” functionality to upload an updated copy of your resume or you can simply edit the individual sections of your Career Profile. Please note that you should be in your current position for at least 18 months before applying to internal positions. Staff must notify their current manager if invited for an interview. In addition, Staff are ineligible to apply for open positions if (a) their performance is currently being managed on a performance improvement plan (PIP) or other locally utilized formal coaching document or (b) their most recent performance rating was not a “Partially Meets Expectations” or higher. Please visit our Internal Transfer Guidelines for more detailed information GCF Level GCF Level 05A
Posted 1 month ago
8.0 - 13.0 years
18 - 33 Lacs
Bengaluru
Remote
Job Title: Product Owner Experience: 8 -13 Years Job Location: Remote, India Note : Apply if you have expereince in US healthcare domain with Revenue cycle management Company Overview: As Ensemble Health Partners Company, we're at the forefront of innovation, leveraging cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. Our future-forward technology combines tightly integrated data ingestion, workflow automation and business intelligence solutions on a modern cloud architecture. We have the second-largest share in the RCM space in the US Market with 10000+ professionals working in the organization. With 10 Technology Patents in our name, we believe the best results come from a combination of skilled and experienced team, proven and repeatable processes, and modern and flexible technologies. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference. Position Overview: Product Owner is a key member of the Product Management vertical at Ensemble and manages the product development process within an organization. They research and determine clients needs, convert needs to consumable requirements, determine value and incorporate them into product roadmap. They are the primary contact for the offshore development teams and scrum teams for clarifying business requirements and unblocking them. They collaborate amongst scrum, engineering, data and product management teams to ensure the products meet specific objectives as outlined by stakeholders and clients. After product feature development, the Product Owner will conduct a final review and submit their approval before releasing the product into production. Roles & Responsibilities: Demonstrate understanding of RCM terms, industry standards, business processes, and Ensembles applications and information flow Understand, analyse, and document the business needs Build process flows for current and future state Breakdown business needs into features and stories and back them with diagrams and documentation Bring feature requirements to PM and Manager/Co-manager for peer review Realize requirements, know the value and reasoning behind current prioritization Managing and creating forward looking product backlog Prioritizing the backlog items based on changing requirements Think comprehensively to align non-functional (security, performance, etc) and reporting requirements to Functional features to ensure holistic development Work across different verticals ops-engineering-product-analytics-implementation to seek feature related feedback, understand and resolve dependencies Work with offshore engineering teams to clarify business requirements during offshore hours. Present requirements to the team during sprint planning, unblock the engineering teams and act as of proxy PM Work with the teams to build high level estimates, define timelines and respectively add features to roadmap Overseeing all stages of product creation including design and development, to understand any risk Monitoring and evaluating product development, to mitigate any risk Collaborate with engineering, product, and data teams to deliver updates Participating in grooming, scrum meetings and product sprints Perform feature acceptance Demonstrate deliverable to stakeholders Required Skills Knowledge of Healthcare - RCM (Revenue Cycle Management) or Insurance is a great plus Knowledge of product development architecture Experience working in an Agile environment using scrum methodologies Strong collaboration skills - partner with others teams to solve problems, incorporate feedback and ensure smooth delivery Strong business analysis, documentation, and presentation skills Excellent oral and written communication skills Quick learner and ability to lead from the front Good to have Experience in multitenant enterprise cloud application, .Net, SQL Knowledge of Azure ADO, AHA, draw.io, Visio is a plus Why Join US? We adapt emerging technologies to practical uses to deliver concrete solutions that bring maximum impact to providers bottom line. We currently have 10 Technology Patents in our name. We offer you a great organization to work for, where you will get to do best work of your career and grow with the team that is shaping the future of Revenue Cycle Management. We have our strong focus on Learning and development. We have the best Industry standard professional development policies to support the learning goals of our associates. We have flexible/ remote working/ working from home options Benefits Health Benefits and Insurance Coverage for family and parents. Accidental Insurance for the associate. Compliant with all Labor Laws- Maternity benefits, Paternity Leaves. Company Swags- Welcome Packages, Work Anniversary Kits Exclusive Referral Policy Professional Development Program and Reimbursements. Remote work flexibility to work from home.
Posted 1 month ago
5.0 - 6.0 years
0 Lacs
India
Remote
Work Responsibilities. Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation within patient accounts providing steps taken to resolve outstanding insurance balance on account. Work an average of 30-40 patient accounts per workday for assigned payor(s) Manages an average of 30-40 patient accounts per day, focusing on denial and zero-pay reporting. Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt Communicate effectively with insurance companies for payment of outstanding insurance balances, understanding of next steps needed to reach resolution of outstanding insurance balance Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows Responsible for resolving patient accounts with outstanding insurance claims to a zero balance or advancing them to the patient responsibility financial class. Performs account follow-up on unpaid or partially paid insurance claims for hospital services. Contacts insurance payors through various methods, including telephone calls, Insurance payor web portals, E-faxing, email Investigates the cause of non-payment towards outstanding hospital claims and takes appropriate actions such as: Requesting insurance companies to process claims, requesting cash posting review for corrections, initiating coding reviews for account resolution, contacting patient for insurance information Completes adjustment requests for Team Lead approval if an adjustment to the outstanding balance Submits requests for claim rebilling when additional information is required, using either a shared spreadsheet or the EHR system. Utilizes MEDTEAM’s ticketing system to submit claim inquiry requests if additional information or review from the hospital is required. Minimum Qualifications High School or equivalency diploma required 5-6 years’ experience in account follow-up role performing follow-up on hospitals’ inpatient and outpatient insurance claims . Experience into Hospital Billing. Bilingual (written, verbal and listening) Minimum high-speed internet, 300 MBS download speed Soft Skills Excellent communication, good judgment, tact, initiative, and resourcefulness Must be detail oriented, organized, and ability to multi-task Possess ability to concentrate for long periods of time Ability to work individually and/or as part of a team Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives Must be flexible with a “can do” attitude and the ability to remain professional under high pressure situations Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short timeframe Must be able to follow directions and to perform work according to department standards independently Must be emotionally mature and able to function effectively under high pressure situations This is a Work from Office requirement for Mumbai Location Only The job role operates in a professional office or remote home office environment. The role utilizes standard office equipment such as computer, monitors and telephone. The role utilizes software to complete daily tasks, the following are a few examples of software utilized: the hospital's EHR, billing clearinghouses, MicroSoft products (Excel, Outlook email, Teams, Word), insurance payor portals, e-faxing solutions. It is essential that the employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris' Security and Compliance Policies as this job role will encounter private and protected information.
Posted 1 month ago
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