Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are looking for a Data Operations Analyst that will be responsible for debugging and improving key performance metrics within the Revenue Cycle Managment (RCM), patient verification and benefits process. The ideal candidate will have a strong background in critical thinking, data analysis, and a strong understanding of U.S healthcare revenue cycles. What You'll Do Data Verification:Validate that revenue transaction reports are accurately ingested from EHR systems.Perform detailed data comparisons between source EHR data and ingested dataQuality Assurance Testing:Develop and execute test plans, test cases, and test scripts for data ingestion processes.Identify, document, and track data discrepancies and defects.Mathematical Analysis:Apply basic mathematical principles to assess data accuracy and financial calculations.Ensure numerical data integrity in financial reports and transactions.Process Improvement:Collaborate with the development team to improve data ingestion processes.Recommend enhancements to QA methodologies and tools.Documentation:Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations.Prepare reports summarizing QA findings and present them to stakeholders.Cross-Functional Collaboration:Work closely with IT, finance, and operations teams to ensure data integrity.Participate in meetings to discuss QA results and coordinate remediation efforts.Compliance and Standards:Ensure all data handling complies with HIPAA and other regulatory requirements.Stay updated on industry best practices related to data quality and EHR systems. What You Have Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.Minimum of 1 year of experience in quality assurance or data analysis.Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations.Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plusExperience with data visualization tools (e.g., Tableau, Power BI).Strong mathematical, statistical, and analytical skills to handle financial data.Experience with automated testing frameworks, QA tools and methodologiesEffectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way.Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets.Willing to work in India Night Shifts – (US Day shift EST to PST time zones) Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Role & responsibilities Review rejected claims in billing systems to identify root causes and patterns. Correct and resubmit rejected claims within specified timelines to ensure prompt reimbursement. Communicate effectively with insurance carriers to resolve claim discrepancies and denials. Collaborate with billing, coding, and accounts receivable teams to prevent recurring rejections. Ensure compliance with payer guidelines, medical billing regulations, and company policies. Document resolution processes and maintain accurate records of claim rejections and follow-ups. Provide insights and recommendations to enhance rejection management workflows. Preferred candidate profile Proficiency in RCM software and tools (e.g., Kareo, Athena, or similar platforms). Strong knowledge of CPT, ICD-10, and HCPCS coding standards. Excellent analytical and problem-solving skills with attention to detail. Effective communication skills to liaise with internal teams and external stakeholders. Familiarity with HIPAA regulations and data privacy compliance.

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are looking for a Financial Data Analyst who will be responsible for validating the accurate ingestion of revenue transaction reports from various EHR systems into our financial databases. The ideal candidate will have a strong background in quality assurance, data analysis, and a solid understanding of EHR systems and healthcare revenue cycles. What You'll Do Data Verification: Validate that revenue transaction reports are accurately ingested from EHR systems. Perform detailed data comparisons between source EHR data and ingested data Quality Assurance Testing: Develop and execute test plans, test cases, and test scripts for data ingestion processes. Identify, document, and track data discrepancies and defects. Mathematical Analysis: Apply basic mathematical principles to assess data accuracy and financial calculations. Ensure numerical data integrity in financial reports and transactions. Process Improvement: Collaborate with the development team to improve data ingestion processes. Recommend enhancements to QA methodologies and tools. Documentation: Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations. Prepare reports summarizing QA findings and present them to stakeholders. Cross-Functional Collaboration: Work closely with IT, finance, and operations teams to ensure data integrity. Participate in meetings to discuss QA results and coordinate remediation efforts. Compliance and Standards: Ensure all data handling complies with HIPAA and other regulatory requirements. Stay updated on industry best practices related to data quality and EHR systems. What You Have Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum of 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations. Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plus Experience with data visualization tools (e.g., Tableau, Power BI). Strong mathematical, statistical, and analytical skills to handle financial data. Experience with automated testing frameworks, QA tools and methodologies Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way. Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets. Willing to work in India Night Shifts – (US Day shift EST to PST time zones) Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

About the Role: We are looking for a Junior Quality Analyst with prior experience in Revenue Cycle Management (RCM) and a working understanding of EMR systems . The ideal candidate has a strong eye for detail, is confident using Google Sheets or Excel , and enjoys using analytical thinking to identify errors, patterns, and areas for improvement in eligibility processes. This is a great opportunity for someone early in their QA career looking to grow in a fast-paced healthcare environment. Key Responsibilities: Analyze EMR Workflows: Navigate EMR systems to check if login steps, documentation, and data inputs are performed correctly. Investigate Patient Bounces: Review cases where patient eligibility bounced back, identify issues, and provide clear documentation on possible root causes. Maintain and Analyze Data Logs: Use Google Sheets or Excel to maintain audit records, track trends across payers, and highlight recurring gaps or errors. Cross-Payer QA Auditing: Ensure that audits cover a variety of payer rules and requirements, applying logical thinking to adapt and evaluate performance. Provide Feedback: Share audit insights with the team in a constructive and supportive manner, helping improve overall quality standards. What Were Looking For: 6 months to 2 years of experience in RCM (Eligibility experience preferred) Familiarity with EMR systems (e.g., Athena, eCW, Kareo, etc.) Strong analytical skills and a data-driven approach to problem-solving Comfortable working with Google Sheets or Excel to track and evaluate data Detail-oriented, proactive, and open to learning Good communication skills, especially when documenting findings or giving feedback

About the Role: We are looking for a Finance Executive with a solid foundation in finance and excellent communication skills to handle client-facing financial queries. As part of the client support team, you will be the first point of contact for finance-related concerns, ensuring timely, accurate, and professional responses. This is an ideal opportunity for a recent graduate who wants to grow their career at the intersection of finance and client servicing. Key Responsibilities: Respond to client queries related to invoices, payments, reimbursements, tax deductions, or other financial matters via email and/or calls Coordinate with internal finance and operations teams to resolve issues and ensure accurate information is shared with clients Maintain a clear and organized log of queries and resolutions in internal systems Review basic financial documents (e.g., invoices, payment reports) and provide accurate clarifications Assist in preparing summary reports on client financial queries for internal tracking and improvements Proactively communicate delays or exceptions in financial processes to clients in a professional tone Support the finance team in day-to-day tasks during month-end or audit processes What Were Looking For: Bachelors degree in Finance, Accounting, Commerce, or a related field Excellent written and verbal communication skills professional, clear, and client-friendly Basic understanding of financial documents and processes (invoices, tax, payment tracking) Strong attention to detail and willingness to learn quickly Ability to work with cross-functional teams in a fast-paced environment Proficient with MS Excel or Google Sheets for data review and tracking Nice to Have: Internship or project experience in a finance-related role Familiarity with accounting software or ticketing tools (e.g., Zoho Books, Freshdesk) Understanding of GST, TDS, or basic tax concepts (training will be provided)

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role At Augmedix, we are striving to rehumanize healthcare by enabling doctors to deliver the most optimal care for patients. And the main driving force of our whole operation is the Medical Documentation Specialists. Medical documentation specialists act as professional assistants to doctors and help them to deliver high-quality patient care. Augmedix backed by cutting-edge technology enables the process of scribing to take place anywhere at any time all over the world. This industry has grown rapidly over the past few years and is projected to continue to do so moving forward. We are on track to hire and develop thousands of medical documentation specialists globally and you have an opportunity to join us and grow with us. We are looking for dynamic, tech-savvy, and English-fluent people who are passionate about helping others, to make our mission a success. If you want to be a part of this new era of healthcare, join us. The future of healthcare is driven by people -- and it starts with you! What You'll Do Assist doctors in documenting the patients, electronic health record (EHR). Assist doctors in a variety of specialties including but not limited to primary care, orthopedics, rheumatology, etc. All our medical documentation specialists go through a specially designed training program, which enables them to work efficiently and effectively with US doctors. Updates patient history, physical exam, and other pertinent health information in the document as required. Complies with Compliance standards of the Organization as laid by HIPAA. Performs other duties and tasks to improve provider productivity and workflow as assigned by supervisors. What You Have Graduated with any discipline. Fluency in English along with good comprehension/writing skills. Excellent computer skills with good typing speed, quick to pick up new technology and new skills. Attention to detail and focus on excellence in execution. Passion about healthcare and helping people. Willing to work in India Night Shifts – (US Day shift EST to PST time zones) Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking an experienced and driven Senior Manager to lead a high-performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio. As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning. Key Responsibilities Lead and manage a cross-functional team of associates and senior associates supporting operations Own delivery of projects across RCM, analytics, and tool development; ensure SLA adherence and quality metrics Use SQL and data analysis to extract insights, build reports, and support strategic initiatives Identify inefficiencies, recommend solutions, and implement process improvements Mentor and guide team members on both technical and operational aspects Coordinate with other teams and leadership to communicate performance updates and project progress Required Skills & Qualifications 3+ years in a managerial or lead role, with experience in US healthcare, would be a plus. Strong command of SQL – ability to write queries independently for data extraction and analysis Proven experience in data analysis, reporting, and dashboards Demonstrated logical problem-solving skills and business acumen Excellent communication and stakeholder management skills – both written and verbal Self-starter with the ability to take ownership, work independently, and lead initiatives Experience in RCM, provider operations, healthcare analytics, or consulting preferred Preferred Qualities Strong organisational skills with attention to detail and deadline orientation Experience in client-facing roles, preferably in a consulting or managed services environment Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Key Responsibilities Conduct product usage trainings with clients to onboard and drive product adoption Conduct patient balance quality assurance (QA) checks and escalate inconsistencies Debug and correct patient balance and charge issues Review and close out customer support issues and error logs Communicate findings clearly and confidently with internal stakeholders and clients Collaborate with cross-functional teams to resolve client issues quickly and accurately Continuously improve workflow and suggest ways to enhance operational efficiency Qualifications & Skills Bachelors degree, preferably in STEM or fields such as Economics or Business 12 years of work experience post-college in a similar role Experience in a client-facing environment Strong English communication skills—both written and verbal Comfortable speaking with English-speaking clients High attention to detail and ability to work with large data sets Proficient in Microsoft Excel, Google Sheets, and general computer usage Fast learner, adaptive to new tools, workflows, and technologies Strong problem-solving skills and the ability to work independently with minimal supervision Comfortable working in a metrics- and performance-driven environment

We are seeking an experienced and driven Senior Manager to lead a high-performing team within our RCM operations. This role combines data-driven decision-making, operational leadership, and client consulting to deliver measurable impact across our healthcare services portfolio. As a Senior Manager, you will be responsible for owning key deliverables, driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning. Key Responsibilities Lead and manage a cross-functional team of associates and senior associates supporting operations Own delivery of projects across RCM, analytics, and tool development ; ensure SLA adherence and quality metrics Use SQL and data analysis to extract insights, build reports, and support strategic initiatives Identify inefficiencies, recommend solutions, and implement process improvements Mentor and guide team members on both technical and operational aspects Coordinate with other teams and leadership to communicate performance updates and project progress Required Skills & Qualifications 2+ years in a managerial or lead role Strong command of SQL - ability to write queries independently for data extraction and analysis Proven experience in data analysis, reporting, and dashboards Demonstrated logical problem-solving skills and business acumen Excellent communication and stakeholder management skills - both written and verbal Self-starter with the ability to take ownership, work independently, and lead initiatives Preferred Qualities Strong organisational skills with attention to detail and deadline orientation Experience in client-facing roles, preferably in a consulting or managed services environment Experience in RCM, provider operations, healthcare analytics, or consulting preferred Why you ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we re doing mission-driven work to transform the country s largest sector. Strong Backing : We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth : Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. driving team performance, and solving complex operational problems using a combination of SQL, data analysis, and logical reasoning. Key Responsibilities Lead and manage a cross-functional team of associates and senior associates supporting operations Own delivery of projects across RCM, analytics, and tool development ; ensure SLA adherence and quality metrics Use SQL and data analysis to extract insights, build reports, and support strategic initiatives Identify inefficiencies, recommend solutions, and implement process improvements Mentor and guide team members on both technical and operational aspects Coordinate with other teams and leadership to communicate performance updates and project progress Required Skills & Qualifications 2+ years in a managerial or lead role Strong command of SQL - ability to write queries independently for data extraction and analysis Proven experience in data analysis, reporting, and dashboards Demonstrated logical problem-solving skills and business acumen Excellent communication and stakeholder management skills - both written and verbal Self-starter with the ability to take ownership, work independently, and lead initiatives Preferred Qualities Strong organisational skills with attention to detail and deadline orientation Experience in client-facing roles, preferably in a consulting or managed services environment Experience in RCM, provider operations, healthcare analytics, or consulting preferred

We are looking for a Financial Data Analyst who will be responsible for validating the accurate ingestion of revenue transaction reports from various EHR systems into our financial databases. The ideal candidate will have a strong background in quality assurance, data analysis, and a solid understanding of EHR systems and healthcare revenue cycles. What You'll Do Data Verification: Validate that revenue transaction reports are accurately ingested from EHR systems. Perform detailed data comparisons between source EHR data and ingested data Quality Assurance Testing: Develop and execute test plans, test cases, and test scripts for data ingestion processes. Identify, document, and track data discrepancies and defects. Mathematical Analysis: Apply basic mathematical principles to assess data accuracy and financial calculations. Ensure numerical data integrity in financial reports and transactions. Process Improvement: Collaborate with the development team to improve data ingestion processes. Recommend enhancements to QA methodologies and tools. Documentation: Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations. Prepare reports summarizing QA findings and present them to stakeholders. Cross-Functional Collaboration: Work closely with IT, finance, and operations teams to ensure data integrity. Participate in meetings to discuss QA results and coordinate remediation efforts. Compliance and Standards: Ensure all data handling complies with HIPAA and other regulatory requirements. Stay updated on industry best practices related to data quality and EHR systems. What You Have Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum of 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycle and financial reporting. Understanding of healthcare compliance standards and regulations. Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools. Experience with complex data modeling and automation is a huge plus Experience with data visualization tools (e.g., Tableau, Power BI). Strong mathematical, statistical, and analytical skills to handle financial data. Experience with automated testing frameworks, QA tools and methodologies Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way. Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets. Willing to work in India Night Shifts (US Day shift EST to PST time zones)

As a Senior Data Analyst on our Patient Experience Platform team, you will transform data into actionable insights that shape the future of patient engagement. Youll work with product, clinical, and engineering teams to analyze patient behaviors, satisfaction metrics, and platform usage, driving data-informed decisions that enhance the healthcare journey. What You'll Do Analyze structured and unstructured data to uncover trends in patient behavior, satisfaction, and engagement across the platform. Define, track, and report on KPIs related to patient experience, platform adoption, NPS, CSAT, and clinical outcomes. Collaborate with stakeholders to support experimentation (A/B testing), feature evaluation, and user behavior analysis. Design and maintain dashboards and self-service analytics tools to communicate insights effectively to business and clinical teams. Ensure accurate and consistent data capture across the platform in collaboration with product managers and engineers. Support efforts to improve data quality, integrity, and accessibility from various sources (EHRs, surveys, engagement tools). Translate complex data into compelling stories that inform decision-making and prioritize product enhancements. Maintain compliance with HIPAA and other healthcare data privacy and security standards. Mentor junior analysts and promote a data-driven culture across the organization. Drive initiatives for improving data governance practices, ensuring data accuracy and consistency. Lead the analysis of A/B test results to guide product and UX optimizations. Contribute to the creation of reports and presentations for senior leadership that summarize insights and recommend actions. What You Have Bachelors or Masters degree in Data Science, Statistics, Public Health, Computer Science, or a related field. 3+ years of experience in data analysis, preferably within healthcare or digital health technology. Proficiency in SQL and at least one analytical programming language (Python or R). Experience with BI tools such as Looker, Tableau, Power BI, or similar. Strong understanding of behavioral and product analytics, including funnel analysis, cohort analysis, retention, and segmentation. Familiarity with healthcare data formats (e.g., HL7, FHIR, EMR/EHR data, HCAHPS, CAHPS). Experience working with cloud data warehouses (e.g., BigQuery, Snowflake, Redshift, Clickhouse). Knowledge of A/B testing methodologies and statistical significance. Strong data storytelling, communication, and collaboration skills. A passion for improving healthcare experiences through data and technology. Experience with predictive analytics or machine learning models is a plus. Knowledge of data visualization best practices to present complex findings in an easily digestible format. Familiarity with data privacy regulations, including GDPR, in addition to HIPAA. Ability to work with large-scale datasets and experience in data wrangling.

As a Senior Full Stack Engineer on our Patient Experience Platform team, you will play a key role in designing and developing end-to-end solutions that enhance patient engagement and streamline healthcare workflows. Your expertise will be critical in building intuitive, responsive, and secure interfaces that connect patients with healthcare providers, ultimately improving the overall patient experience. What You'll Do Design and implement full-stack applications to facilitate seamless interactions between patients and healthcare providers. Contribute to architectural decisions and help shape the direction of the platform as it scales to meet growing demand. Collaborate with cross-functional teams to gather requirements, define technical approaches, and prioritize tasks based on business needs. Maintain a healthy backlog and roadmap for DevOps-related initiatives. Ensure high performance, reliability, and scalability of applications. Continuously improve observability by implementing monitoring, logging, and tracing solutions. Maintain and improve our cloud infrastructure using Infrastructure-as-Code to create reproducible and reliable environments. Enhance alerting mechanisms to proactively identify and address potential issues, minimizing alert fatigue. Build and maintain robust, secure authentication and authorization systems to protect patient data. Develop and maintain CI/CD pipelines to streamline software delivery while following change control processes. Engage with the QA team to coordinate testing for infrastructure changes. Integrate SRE practices into the software development lifecycle. Stay up-to-date with healthcare technology trends and apply innovations to improve system performance and user experience. Participate in on-call rotations to provide production incident support. Document processes, configurations, and incident responses to maintain a comprehensive knowledge base. Foster a culture of code quality and best practices, including code reviews, documentation, and knowledge sharing. What You Have Bachelors or Masters degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Proficiency in front-end technologies (e.g., TypeScript, React, Next.js). Experience with back-end programming languages, especially Python & NodeJS. Familiarity with modern cloud platforms (Azure, AWS, GCP) and cloud-native architectures. Proficiency in CI/CD tools (e.g., GitHub Actions, Google Cloud Build) and version control (e.g., Git). Expertise in containerization and orchestration tools (e.g., Docker, Kubernetes). Experience implementing monitoring, logging, and tracing for cloud infrastructure components. Experience with on-call rotations and incident response in production environments. Strong leadership, communication, and collaboration skills. A commitment to ongoing professional development. Experience with serverless architecture and microservices is a plus. Knowledge of healthcare standards like HL7, FHIR, and HIPAA compliance is highly desirable. Experience with performance optimization techniques for large-scale applications.

As a Senior Software Engineer on our Customer Solutions team, you will leverage our Patient Experience Platform to support deeply customized use cases that enhance patient care. Your role will involve designing and implementing tailored solutions that meet specific client needs, ensuring seamless integration with existing systems and workflows. What You'll Do Collaborate with clients and internal stakeholders to translate requirements into technical solutions. Design and develop customized applications and integrations to extend the capabilities of our Patient Experience Platform. Ensure solutions are scalable, maintainable, and adhere to software development best practices. Collaborate with cross-functional teams to prioritize tasks and maintain a healthy backlog of customer-related initiatives. Build and maintain long-term client relationships by delivering tailored solutions that meet both business and technical needs. Enhance alerting mechanisms to proactively identify and address potential issues, minimizing alert fatigue. Engage with the QA team to coordinate testing for infrastructure changes. Integrate SRE practices into the software development lifecycle. Stay up-to-date with healthcare technology trends and apply innovations to improve system performance and user experience. Provide technical leadership and mentorship to junior engineers on the team. Participate in client-facing meetings and provide insights into technical feasibility, risks, and trade-offs. What You Have Bachelors or Masters degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Proficiency in front-end technologies (e.g., TypeScript, React, Next.js). Experience with back-end programming languages, particularly Python & NodeJS. Familiarity with modern cloud platforms (Azure, AWS, GCP) and cloud-native architectures. Proficiency in CI/CD tools (e.g., GitHub Actions, Google Cloud Build) and version control (e.g., Git). Expertise in containerization and orchestration tools (e.g., Docker, Kubernetes). Experience implementing monitoring, logging, and tracing for cloud infrastructure components. Experience with on-call rotations and incident response in production environments. Strong leadership, communication, and collaboration skills. Commitment to product security, privacy, and data protection standards. Experience working directly with clients or customers to deliver technical solutions. Familiarity with integration platforms (e.g., APIs, Webhooks) and tools for interfacing with third-party systems in a healthcare context. Strong problem-solving skills and ability to adapt quickly to changing client requirements

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! Key Responsibilities Conduct product usage trainings with clients to onboard and drive product adoption Conduct patient balance quality assurance (QA) checks and escalate inconsistencies Debug and correct patient balance and charge issues Review and close out customer support issues and error logs Communicate findings clearly and confidently with internal stakeholders and clients Collaborate with cross-functional teams to resolve client issues quickly and accurately Continuously improve workflow and suggest ways to enhance operational efficiency Qualifications & Skills Bachelor’s degree, preferably in STEM or fields such as Economics or Business 1–2 years of work experience post-college in a similar role Experience in client-facing environment Strong English communication skills—both written and verbal Comfortable speaking with English-speaking clients High attention to detail and ability to work with large data sets Proficient in Microsoft Excel, Google Sheets, and general computer usage Fast learner, adaptive to new tools, workflows, and technologies Strong problem-solving skills and the ability to work independently with minimal supervision Comfortable working in a metrics- and performance-driven environment Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

" Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware - augmented by advanced LLM AI, RTLS, and healthcare workflow automations - boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we re only just getting started: Healthcare s watershed moment for AI-powered transformation is here - so join us in creating the technology to power healthcare! Key Responsibilities Conduct product usage trainings with clients to onboard and drive product adoption Conduct patient balance quality assurance (QA) checks and escalate inconsistencies Debug and correct patient balance and charge issues Review and close out customer support issues and error logs Communicate findings clearly and confidently with internal stakeholders and clients Collaborate with cross-functional teams to resolve client issues quickly and accurately Continuously improve workflow and suggest ways to enhance operational efficiency Qualifications & Skills Bachelor s degree, preferably in STEM or fields such as Economics or Business 1-2 years of work experience post-college in a similar role Experience in client-facing environment Strong English communication skills both written and verbal Comfortable speaking with English-speaking clients High attention to detail and ability to work with large data sets Proficient in Microsoft Excel, Google Sheets, and general computer usage Fast learner, adaptive to new tools, workflows, and technologies Strong problem-solving skills and the ability to work independently with minimal supervision Comfortable working in a metrics- and performance-driven environment Why you ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we re doing mission-driven work to transform the country s largest sector. Strong Backing : We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth : Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! As a Senior Analyst in the Rejection Management Team, you will be responsible for managing and resolving claim rejections, ensuring timely reimbursements, and improving the overall revenue cycle performance. You will collaborate with various stakeholders, including insurance companies, billing teams, and healthcare providers, to rectify discrepancies and achieve accurate claim submissions. Responsibilities: Analyse and review rejected claims to identify reasons for rejection and gather necessary information for resubmission. Collaborate with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures to ensure accurate claim submissions. Track and document all claim rejections, resolutions, and resubmissions in the internal system. Monitor and report on claim rejection trends, and suggest process improvements to minimise future rejections. Educate and train staff on best practices for claim submissions, payer guidelines, and billing procedures to reduce the incidence of claim rejections. Participate in regular team meetings to discuss ongoing issues, share best practices, and develop strategies for improving revenue cycle performance. Requirements : A minimum of 2-3 years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices, including ICD-10, CPT, and HCPCS codes. Familiarity with payer-specific guidelines, policies, and procedures. Excellent communication, interpersonal, and problem-solving skills. Detail-oriented with strong organisational and time management abilities. Proficiency in using billing software and the Microsoft Office Suite. Ability to work effectively under pressure in a fast-paced company environment. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing : We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth : Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! About The Role We are seeking a skilled Inpatient Medical Coder to join our India-based coding team.The ideal candidate will bring deep expertise in ICD-10-PCS, DRG assignment, and facility-based emergency department (ED) coding. If you’re someone who thrives in high-quality, detail-oriented environments and has the drive to consistently deliver accurate and compliant coding, we’d love to hear from you. Key Responsibilities Accurately assign ICD-10-PCS and DRG codes for inpatient and ED facility records Ensure all coding is compliant with applicable regulations and payer-specific guidelines Collaborate with the India and onshore teams to resolve coding queries and ensure timely turnaround Stay up-to-date with coding updates, regulatory changes, and payer-specific requirements Meet daily coding productivity and quality benchmarks consistently Required Qualifications CCS (Certified Coding Specialist) credential – must be the primary credential Minimum 1 year of hands-on experience in inpatient facility coding (preferably 2–3 years) Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience working with US-based inpatient medical records Excellent attention to detail and documentation review skills Preferred Qualifications Dual certification with CPC (AAPC) in addition to CCS CIC (AAPC) holders must also possess a CPC, along with strong inpatient coding expertise Familiarity with coding platforms and EMR systems Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! Job Overview We seek an experienced and highly motivated Senior Analyst to join our team. The Senior Analyst in Denials Management Team will be responsible for identifying denied claims, making outbound calls to insurance payers, and resubmitting corrected claims. The ideal candidate should possess excellent communication and problem-solving skills, have a strong understanding of medical billing and coding, and be well-versed in denial management and appeals processes. Role & Responsibilities Denial Identification and Analysis: Identify, categorize, and analyze denials and underpayments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs). Claim Resubmission: Correct and resubmit denied claims following payer guidelines and timelines. Payer Communication: Communicate with insurance companies to resolve issues leading to denials and ensure accurate reimbursement. Preventative Action: Review denial trends and work with other RCM teams to implement processes that can prevent future denials. Experience in analyzing and resubmitting Denials in multiple specialities (Denials due to Medical Coding, Authorisation, etc). Preferred Candidate Profile 1-3 years of prior experience in denials management, healthcare billing, or a related role. Strong understanding of medical billing processes payer requirements and CARC/RARC codes. Excellent problem-solving and negotiation skills. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Proficiency in using healthcare billing software and Microsoft Office Suite. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more. Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare! As a Senior Analyst in the Rejection Management Team, you will be responsible for managing and resolving claim rejections, ensuring timely reimbursements, and improving the overall revenue cycle performance. You will collaborate with various stakeholders, including insurance companies, billing teams, and healthcare providers, to rectify discrepancies and achieve accurate claim submissions. Responsibilities Analyse and review rejected claims to identify reasons for rejection and gather necessary information for resubmission. Collaborate with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures to ensure accurate claim submissions. Track and document all claim rejections, resolutions, and resubmissions in the internal system. Monitor and report on claim rejection trends, and suggest process improvements to minimise future rejections. Educate and train staff on best practices for claim submissions, payer guidelines, and billing procedures to reduce the incidence of claim rejections. Participate in regular team meetings to discuss ongoing issues, share best practices, and develop strategies for improving revenue cycle performance. Requirements A minimum of 2-3 years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices, including ICD-10, CPT, and HCPCS codes. Familiarity with payer-specific guidelines, policies, and procedures. Excellent communication, interpersonal, and problem-solving skills. Detail-oriented with strong organisational and time management abilities. Proficiency in using billing software and the Microsoft Office Suite. Ability to work effectively under pressure in a fast-paced company environment. Why you’ll love working at Commure + Athelas: Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction. Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending in @ getathelas.com , @ commure.com or @ augmedix.com . Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis. Show more Show less

We are seeking a skilled Inpatient Medical Coder to join our India-based coding team.The ideal candidate will bring deep expertise in ICD-10-PCS, DRG assignment, and facility-based emergency department (ED) coding. If you re someone who thrives in high-quality, detail-oriented environments and has the drive to consistently deliver accurate and compliant coding, we d love to hear from you. Key Responsibilities Accurately assign ICD-10-PCS and DRG codes for inpatient and ED facility records Ensure all coding is compliant with applicable regulations and payer-specific guidelines Collaborate with the India and onshore teams to resolve coding queries and ensure timely turnaround Stay up-to-date with coding updates, regulatory changes, and payer-specific requirements Meet daily coding productivity and quality benchmarks consistently Required Qualifications CCS (Certified Coding Specialist) credential - must be the primary credential Minimum 1 year of hands-on experience in inpatient facility coding (preferably 2-3 years) Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience working with US-based inpatient medical records Excellent attention to detail and documentation review skills Preferred Qualifications Dual certification with CPC (AAPC) in addition to CCS CIC (AAPC) holders must also possess a CPC , along with strong inpatient coding expertise Familiarity with coding platforms and EMR systems