Quality Analyst

Job Description

About the Role: We are looking for a Junior Quality Analyst with prior experience in Revenue Cycle Management (RCM) and a working understanding of EMR systems . The ideal candidate has a strong eye for detail, is confident using Google Sheets or Excel , and enjoys using analytical thinking to identify errors, patterns, and areas for improvement in eligibility processes. This is a great opportunity for someone early in their QA career looking to grow in a fast-paced healthcare environment. Key Responsibilities: Analyze EMR Workflows: Navigate EMR systems to check if login steps, documentation, and data inputs are performed correctly. Investigate Patient Bounces: Review cases where patient eligibility bounced back, identify issues, and provide clear documentation on possible root causes. Maintain and Analyze Data Logs: Use Google Sheets or Excel to maintain audit records, track trends across payers, and highlight recurring gaps or errors. Cross-Payer QA Auditing: Ensure that audits cover a variety of payer rules and requirements, applying logical thinking to adapt and evaluate performance. Provide Feedback: Share audit insights with the team in a constructive and supportive manner, helping improve overall quality standards. What Were Looking For: 6 months to 2 years of experience in RCM (Eligibility experience preferred) Familiarity with EMR systems (e.g., Athena, eCW, Kareo, etc.) Strong analytical skills and a data-driven approach to problem-solving Comfortable working with Google Sheets or Excel to track and evaluate data Detail-oriented, proactive, and open to learning Good communication skills, especially when documenting findings or giving feedback